BlackBerry Smartphones Desktop Software - HELP! It syncs more

After updating the software of office about a month ago I am more able to synchronize Organizer data. It worked wonderfully well before this, but I can't seem to find a link or site for the previous version of the software download. I tried to uninstall and reinstall the new software without success. I have reset the settings several times but without success. I connect the phone (torch 9860) to the computer and open the software. I put it on auto-sync and synchronize dialog box appears for a split second, then disappears. At this point, there has been no synchronization. I then click on the "sync button" bottom right of the screen and the Synchronization dialog box.

Photos & video can be synchronized but not data. I left it like that for hours but nothing happens. The only way I can close it is CTRL + ALT + DELETE and close it through Task Manager.

I'm doing something wrong? Can anyone help? It's bugged the hell out of me as it was working perfectly before. Is this the right place to ask this question because I'm having no luck elsewhere.

Bravo!

Hello Rob,

Welcome to the community

You can download older versions of the Desktop software on the link below. Just scroll below for earlier versions.

http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp

Update your Mediasync:

http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

Guilbert

Ron

Tags: BlackBerry Smartphones

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