BlackBerry Pearl 8100 with Plantronics 510 headset Pairing disorder Smartphones

Help!  I have a set of hands free plantronics 510 and Pearl 8100.  When you are looking for a device with the blackberry, he does not pick up the headset.  Ive tried to turn on the headset during his research while being right on.

A plantronic 510 is an "authorized" compatible hands-free kit as per link below:

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04009&sliceId=SAL_Pub...

Can anyone advise where Im going wrong?  Ive used this before headset with another phone and it paired no prob.  Just like the Blackberry has paired with my other phone.  I do not use both at the same time Im transferring to the blackberry.

Help!
Shirlzz

Hi Shirlzz,

There are a few things that can prevent the matching with the blackberry handsfree:

  1. Peripheral Bluetooth not turned in "pairing mode" before attempting to connect to the blackberry. To put the Plantronics 510 into pairing mode, simultaneously maintain "call control" and buttons at the same time. Please see the user's guide for more detailed instructions. Once in pairing mode, try to add the headset via the blackberry.
  2. COMPUTING policy. If you use blackberry on a Blackberry Enterprise Server, make sure that the policy that has been defined by the administrator of BES to the bluetooth connectivity.
  3. The blackberry could be linked to another handset/headset or PC. You must remove the connection to one of these devices before plugging the Plantronics headset.
  4. Camera malfunction? Try to disable bluetooth, then do a hard reset on the blackberry (leave the device on, remove the battery and reinsert the battery)

Let me know how you go

Tags: BlackBerry Smartphones

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