BlackBerry Q10 required emergency assistance please re device password problem

Hello all, I have a demanding situation immediately help on Q10 my wife.

My 16 year old son was diagnosed with Hodgkins Lymphoma stage 2B of the other day and start chemotherapy tomorrow. Suffice it to say the spirit of my wife is everywhere today.

This morning at the hospital, she thought a nurse have perhaps seen him grab his camera going then she changed and put away the phone. My son will be here for the next 4-6 months, she didn't take that chance and changed his password.

She's not tech savvy it grew without presents me. Now, she came to me with 6 unsuccessful attempts to connect. She just forgot. With all that she comes to live, she drew a complete blank and does not help the thought of losing everything on his device.

I know the entire purpose of the protection of data and the size is with BlackBerry, but I have a Jack a shot here.

Is there a work around that? Not at all??

She has all the intervals the recent journal entries drugs etc etc stored on his phone Contacts. She did have the chance to do a backup in the last 4 weeks, while we go from doctor to doctor.

I am begging that if anyone knows how to beat this thing we would be entirely grateful. This is serious for us, given the circumstances.

As I said, it is not tech savvy and don't use apps like protect the guard device etc. etc.

in any case, is not the point. We need help, and I pray that someone has a workaround solution. There must be a world of contingency in the operating system to take into account what not? I mean it all for people with mental illness.

I know I'm rambling but we panicked at the present time.

Aid is an understatement

Thank you.

Some ideas...

  • the unit has been saved on a regular basis?  You can restore the device from a backup prior to the introduction of new password.
  • emails are not stored on the device... you will be able to access without the password for the device.
  • are photo is stored on the media map... the media card is not encrypted.

Tags: BlackBerry Smartphones

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