BlackBerry smartphone 8.02 GroupWise - 'operation complete unexpectedly.'

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• BlackBerry sync Outlook with Curve 8330 Smartphones get error "the operation ended unexpectedly.

  When I try to sync my phone with Outlook, I get the error message: "the operation ended unexpectedly. Occurred since that I have the phone.  Were able to synchronize several times after that rename data files or reinstall but this no longer works.

  Here are my coordinates.

  PC: Dell Latitude D620

  Phone: RIM Curve 8330

  OS version: Windows XP SP2 (32-bit)

  Version of Outlook: 2003 (11.8216.8172) SP3

  The Office Manager version: 4.6 (also tried 4.5 and 4.2)

  Phone model and device OS: 8330 Curve v4.3.0.127 (Platform 3.1.0.73)

  Hello

  It seems that one of the applications has some possibly closing the synchronization of corrupted data.

  I test in Synchronization Manager and disable all options except the calendar, set of conflict

  resolution for you inform of the resolution. Run the synchronization. If the program works and ends normally,

  Add the following category, with notification to you. Repeat this until the program fails.

  We are trying to determine which application has corrupted data.

  Do you agree?

  Thank you

• Loss of blackBerry Smartphones of ringtones after operating system upgrade

  The Bold 9700 for 6.0 2534 operating system update.  The upgrade succeeded, but I now have a very reduced series of ring options.  In reality the available choices are now more suited to warning messages instead of call alerts.  How can I get the alert ringtone call options that were previously available for me. the current choices are not fit for purpose.  Advice appreciated.

  Article ID: KB25664 How to download ringtones BlackBerry legacy to a BlackBerry smartphone running BlackBerry 6

• BlackBerry Smartphones synchronization problem: unable to complete request

  Never had this problem before, but unable to complete a request for opinion rises close to sync with the calendar.  Using Microsoft Outlook 2003.

  Okay, good advice, did a search on the error, this came:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10569&SLIC...

  Has the task to solve, and it worked.  Thanks for the tips. (I guess I can delete the old Intellisynch file now).

• BlackBerry smartphones email questions after operating system upgrade (update initially failed)

  I'm on the AT & T network.  Updated my OS to 4.5.  Screen showed that all backed up, and then when he started the download, I had a system failure.  Released A card sim and retries.  Updated of the operating system, but all my apps disappeared.  All reinstalled unless the password keeper, task and blackberry email.

  The big problem is the email. (although I like a lot the other two applications!)  I can receive email from yahoo and gmail, but cannot send as it says that my phone is not configured.  When I try to go reconfigure, it ask for my pin code and said that an e-mail account is already set up for this phone.  I never use my blackberry account so I have no idea what my username and password are (the info was probably stored in the password lock).  I want to just delete the original blackberry e-mail account and reconfigure.  Help!

  If you are a user of Blackberry Enterprise Server (BES) company - ask your BES administrator to resolve this point on the server.

  Seems that there is information that your device (identified by the PIN) has already configured e-mail account on the server.

• BlackBerry Smartphones please explain the operating system on Cbeyond

  I have seen posted on another site that... "Just found an official os 4.7.1.65 for CBEYOND Tour". I am not new to BB, but, I understand that an OS is only official release by RIM and or your carrier. So I went to the Verizon site and hooked up to the DM and neither shows an OS update after the release of 11-19. For me, this means that everything that this so-called new OS's, it is not official. So I posted asking for clarification on this other site and basically flamed and in other words, has said that I was a * beep *.

  Would someone care to explain that to me? In addition, part of the answer that I received from the OP was "all operating systems are the official versions of the RIM whether or not a particular carrier decides to distribute to its customers." But if, as he says, was official, why would we fled said that (at least my carrier) will void the warranty if I load on my phone before they officially released it?

  Hello!

  Well, how you were treated on Cbeyond is not something that we can really attack us... but we can talk about the rest.

  RIM releases indeed of many operating systems for carriers, some better than others. But, is the carriers that are in control to declare a statement like 'agent'... because they must provide support, it's for them to decide what they will adopt and therefore support. Each carrier controls and their versions supported for their customers. Therefore, you will find that different carriers are on the "latest" versions even for the same exact model BB.

  Several times, a version that has been published by RIM sneaks in front of carriers... What are the leaks. They are intentional? Who knows... but we know that they are there and many decide to use them. Often, this has another advantage to provide very valuable feedback concerning a particular output level.

  As for the cancellation guarantee - it is a common myth. With the help of a leaked version do not void your warranty - however, your operator may decide to not provide that pick you up until you go to their supported version. They are in their right to argue about that. The best practice is to never reveal to your carrier that you have used a version of the device not picked up OS... and, when return you to their supported version, if the behavior you're looking for support still exists, then you will be completely in your contractual rights to get this support.

  I hope that helps clear some of them for you!

  See you soon!

• Failed to sync to blackBerry Smartphones. Message "unable to complete request. Can you help me

  Hello

  This is my first post. I have a BlackBerry 8310 that worked perfectly until today.

  Question: I had not synchronized for a few days. When I connected today, sync seems to be going smoothly until I got the message "Failed request complete" (in Windows Intellisynch).

  I restarted my desktop and BB many times and still the same error message.

  The only different thing I can think is that I installed Microsoft Messenger today. I uninstall, but synchronization that PB is still there. My office is a Compaq Presario with Windows XP.

  Any help much appreciated!

  Thank you

  Sophie

  PS: I did my due diligence and search the threads on the error message, but can't find any solution.

  Hi and welcome to the forums!

  You need to reset your configuration options in the Synchronization Wizard.

  The attached link is a reference to your error message.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13998&sliceId=2&docTy...

• The blackBerry Smartphones surge has it kill completely?

  I don't know if it's the storm or the mixer (or both), but the power went out in the kitchen while the phone is charging (on the official's come with her BlackBerry charger)... and now there is nothing.  I flipped the breaker and oven microwave and refrigerator are very good however, the phone does nothing now, no flashing lights, nothing.  Of course his phone only to the age of 2 months of my husband... I can only imagine how thrilled that it will be.

  No idea if it's just needs a new battery or it the toast of all of this?

  Two things can happen:

  1 battery damaged

  2 device electronics were damaged

  Turn the unit to the shop for diagnosis.

• Desktop blackBerry Smartphones BB removes the tasks completed on the handheld?

  It does when I have them marked as complete in Outlook 2003.  I prefer to keep them on the handheld and just hide it as filled with tasks.  Can I do this and what set?  It seems to be just remove them from your handheld; not Outlook. At least that's what it says in the "details to confirm tasks changes dialog box.

  I put to notify conflicts, but it tells me that it will remove these tasks completed of the handheld until I'm in the 'confirm edit tasks"and"Details to confirm tasks changes dialog."

  You're right about the difference between settings. If it were me, I would try the suggestions you mentioned, especailly since we are talking only about 6 tasks. Is the PC you runnning with XP or Vista?

• BlackBerry Smartphones to upgrade the operating system... again...

  
  

  No, the OSs are not carrier specific once you remove the file "vendor.xml" as indicated in the instructions.

  Your upgrade must regularly backup the current device and charge to save all your messages, data, settings, etc.. Likwise on third party applications, except that if you have any app purchased, be sure to write key registration or prior license codes.

  And, just for the future, it is wise to post in the same thread rather than start a new one.

  Good luck.

• BlackBerry Smartphones sync has stopped working

  I am running MS Outlook 2003 SP3 and Franklin Covey Plan Plus for MS Outlook 5.  I had been able to synchronize with BDM 4.3 but it suddenly stops and an error message "Operation completed unexpectedly".  I upgraded to BDM 4.5 and it started working.  It has now ceased to work with the same error message received.  Any help?

  I had a hard time as well with the synchronization of calendar in Outlook works, works does not work, does not.  Try this link http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10340&sliceId=SAL_Pub... 172800255 0 to see if it helps.  It has helped me.  I used the sync software to remove my calendar to my BB 8120 database, then delete the search in the case of my computer then restarted synchronization.  He saw my BB as a new device and calendar sync worked.  It was today, ask me again tomorrow, but it was a viable solution.

  Good luck!

• Error on blackBerry Smartphones with calendar synchronization - Outlook 2007 for Nextel Curve 8350i

  Since last Monday, I start to have problems of synchronization with Outlook 2007.  I have a Nextel 8350i curve. An Intellisync error message appears saying 'Operation complete unexpectedly.'

  It comes to my environment. I do not use BES.  I now have Desktop Manager 4.7 installed (it changed from 5.0 when I started having this error).  I have 2-way sync set up for the calendar only, right now.  And I have a few recurring events in my calendar. I use my work email, which is recognized as a personal email account.

  As I said, the problem started last Monday.  After a search through various forums, I tried the following: my BB wiping and restore with backup files.  It does not work.

  I tried deleting the calendar databases, wiping the BB and restore with backup files.  It worked for a day.

  Then, I uninstalled Desktop Manager 5.0 and installed 4.6.  No difference.

  After talking with the technical support of BB, who believes that there is a problem in my computer, I completely cleaned, virus scanned, defragmented, updated, scanned my computer. After all this, Calendar sync worked 3 times before crapping again.

  I am at a loss.  My next step would be to create a new connection to my computer. But I doubt that this will fix the problem.

  Any ideas?

  Welcome to the forums

  I like how you post all the steps you took, it makes our job a lot easier!

  Try to delete the intellisync folder according to this guide: http://www.blackberry.com/btsc/KB11703

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry smartphones "operation terminated unexpectedly" during the Outlook calendar synchronization

  Help!  All timed very well but one day then just stopped working.  I rec'd an error from "Intellisync" message indicating that "the operation ended unexpectedly.  I tried to uninstall the DM Software & reinstall several times but it does not help.  I tried to synchronize from the device only to Outlook & it worked once, but the second time I rec has got the same error file 398 194.

  Operating system PC = Windows XP Pro

  Desktop version 4.6.0.12 (22 May 08)

  MS Outlook 2007 version

  Phone model = Blackberry Pearl 8130

  I need help!

  In my desparation to keep trying different avenues, I have tried to uninstall the DM again but reinstalled the 4.3.0.15 version (15 August 07) rather than the newer versions (had already tried the 4.5 and 4.6 with the same errors messages).

  My first attempt to sync my Outlook calendar with v.4.3 does not work either, but for some reason, it works now.  Go figure?  I'll just cross my fingers and hope that this older version will continue to work.

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!