BlackBerry smartphone Bold 9700 - no icons email

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• BlackBerry smartphone Bold 9700, problem WiFi for MSG of Yahoo, Google Talk, Windows Live :-(

  Hello

  I have a BlackBerry Bold 9700, I have access to WiFi Internet in my home and office, I installed Yahoo MSG, Google Talk, Windows Live from the site of BB, but when I click on connection button on all these instant messaging and displayed error

  «Service not enabled for this handheld»

  

  I have no data Plan on my Sim Card, but I still have WiFi Internet access and I can navigate with my BlackBerry,

  Kindly somebody help me?

  Best wishes

  Hossein

  I hope this answers better.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• BlackBerry Smartphone Bold 9700 - email through wifi only possible?

  I hope I can explain clearly enough the problem to get an answer!

  I've recycled from 9700 to my daughter and use the Z10 now.  I put minutes it on a basic plan which includes voice, text and BBM, but no "data from the Internet.

  I would like to set up a gmail account on the phone who might have access in wifi coverage areas.  Of course, the phone won't let me, and I guess that means that the functional BBM is not an indicator that BIS is enabled.  Now the Z10 no longer requires the BIS or BES to work, I was hoping there was a way to access gmail without using the browser without hope, even if it meant that she would only 'real' mail service in wifi areas.  I remember that Google had an app of any kind at the same time - don't know if that helps or is even available now (do not suspect).

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  Hello

  You are right in your assumption - the features of BBM do not necessarily indicate that anything else needs to be functional (e.g., email). There are several different levels of BIS, with many different combinations of services included - all controlled by the specific plan to which you subscribe with your provider. So, you should ask them what services you can expect to work on the 9700, given the plan that you have purchased from them.

  Google did indeed have an app... and I'm not sure if it exists as well. I know that he was not available for levels of OS 'later' (for example, I think that it worked on OS5, but perhaps not on 6 or 7).

  I'm also not sure about your specific operating unit/system level can provide internet access via WiFi only... some can, some can't. Of course, the best way is to try and see what happens.

  Brock-n says:

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  I think that the use of any BES requires a data plan of the carrier, regardless of the track between the device and the server (by example, carrier data network rather than WiFi). The difference is that with BES - X (if all goes well, that's what you mean by "BES Lite" you only need a BIS-level plan, but for full BES, you must have a full BES data plan.)

  I hope this helps!

• BlackBerry smartphone Bold 9700 BB - Emails have ceased to be pushed down

  Hiya,

  Friday 23, stopped Emails rushed on my camera down.

  Gmail account in the access logs, you can clearly see "68.171.236.171" in checking every so often, and that the IP resolves to bda-68-171-236 - 171.bise.eu.blackberry.com, so the link to Gmail-BIS (homefully) works.

  After two telephone calls to O2, they told me that there is no '500 messages in the queue' to come down from my camera. Well, where the hell they come, since I was about 180 e-mails (GitHub and Heroku post push and deployment of the hooks) waiting in the Inbox, and so I left wondering where the 320 - ish emails arrived from in the queue of BIS.

  Anyway, the person at O2 told me to delete all the emails out of the device, because it may be too big for the emails to be pushed down. She also said that if it does not work I need to get in the shop, I got it for repair. Big head unhappy since the store that we got is quite long by car and I'll be without my phone on vacation next week.

  So, anyone have any suggestions for what I would do, because I don't want to be without a phone for the next x weeks (or said by the way, does anyone know how long it takes O2 to fix this problem?)

  Thanks for reading,

  Luke

  You have BIS blocked in your firewall, you?  Look into the Options > Security Options > firewall

• BlackBerry smartphones "BOLD": change the icons on the home screen

  The normal screen shows message, contacts, calendar, media card, att navigator and media. I would like to change so that the icons appear.

  Can I change/how change what's on the screen?  Thanks for your help!

  You can move any icon in the home screen, press menu, go to the icn that you want to move and press menu, and you have the cahnace move to the right, left, up and down.

  If you want to move any icon into any folder, do the same thing and you have the chance to go to the home screen.

• BlackBerry smartphone BOLD 9700 Global Application problem

  Hello

  Since both my Blackberry app world has been remove, I try to update my software with the site or the software deskstop, but nothing!

  Before this application tries to update the new version but never try the connection

  resolution of problem

• BlackBerry Smartphones - Bold 9700 untrapped exception

  I have a client who receives the following message periodically when it attempts to open a new message:

  Eception exception: Application net_rim_bb_messaging_app (735) is not responding. The process is completed.

  Then, he clicks OK and is able to display the message.

  Note that the process is:

  * new indicator message seen

  * go into messages

  * Click on new message

  * wait a while (about 30 seconds)

  receive error message

  * Click OK

  * now able to view messages

  Any help appreciated.

  Tony

  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info.

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

  Good luck and let us know!

• BlackBerry smartphone Bold 9700 camera issues, will not snap, vid works very well.

  I just got this phone from a friend, and the only problem is that the camera won't take a picture, even if the video works fine. Any advice? Thank you!

  You know what, guys, I just did a battery pull, and now it works fine. Sorry for the use of bandwidth. : I

• Screen blackBerry smartphone Bold 9700 completely white since the upgrade of the software.

  Since I had a problem that began with my screen goes white after powersave around the beginning of this week. After pressing a few buttons, I discovered that the mute would allow me to return to my home screen, after that he took over. This kept in past and then after a while, my screen has developed another problem where the pixels of a screen show after I pressed an option. Move mouse erased pixels, the problem got more irritating so I decided to upgrade my phone software by connecting to the computer. Instead of this the problem he kept the same white screen permanently in a State where I can not receive calls!   Can someone help me?

  Finally solved the problem by downgrading my OS to the earlier version I v5 etc works fine now

• BlackBerry smartphone Bold 9700 browser freeze problem

  The browser seems to have frozen when the menu is open. It won't let me use all the options menu and the back button does not work either, the only way to get it off the screen is to press the end key appeal, but as its operation in the background, the battery drains faster. I went to the phone and it's atill even. Any help would be appreciated I searched some topics before posting and couldn't see a similar problem. Thank you.

  Have you tried removing the battery?

• Configuration of e-mail of Smartphones from blackBerry BB bold 9700

  Hi guys,.

  Just signed up because I have to ask if our company can use our microsoft for exchange server emails on the BB bold 9700.

  At present, our company uses a Nokia E71.

  This has been implemented with microsoft exchange, so that emails sent to the server will be automatically sent on both phones.

  We had to put in address e-mail, username, password, access point, address of the exchange server, domain etc.

  We are currently on the Orange network in the United Kingdom and was told by them that we can use the BB to access our emails.

  When we put out this contract 2 years ago we could not get the emails to the blackberry phone unless we used the Blackberry exchange server.

  Is what I would like to know, can we set the BB to access our emails from our microsoft exchange server, and if so where can I find a way to implement.

  If this cannot be done, we need to know now before upgrade us all phones of the company.

  See you soon

  Ian

  Hey Ian,.

  E-mail message is automatically delivered to the BlackBerry smartphone once the account is integrated with the BlackBerry Internet Service. Using the BlackBerry Internet Service there is no way to update the calendar wireless, you can use the BlackBerry Desktop Software to synchronize. The only way to get wireless calendar synchronization using the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express

• BlackBerry smartphones can not access site Web de Blackberry device (Bold 9700)

  Trying to access different Internet sites with my Bold 9700 phone contract with no joy. «Have checked with my ISP (three UK) who say that everything is fine, I can access facebook mobile and other sites but no joy with Blackberry sites (which this one!), Beta Blackberry or associate downloads - everytime I try, I get the message "failure of communication «»

  My friend - who has the same phone on the same contract - also has problems with brower

  Any help would be greatly appreciated

  Hello again,

  Given everything you describe, I suggest to talk again to your formal support service provider. Your apartment is perhaps in a coverage area is low. Your friend is perhaps in a good coverage area. Maybe your handset has a problem and may not maintain the connection to the wireless network. I have occasional problems maintain connection bis, but is is very rare and usually just turn the phone radio (via manage connections) power off and then back on clears. In any case, the question is: you pay your carrier for services that are not delivered to you... you he should continue with them.

  Good luck!

• Problem of Smartphone Bold 9700 from blackBerry using as modem bluetooth for mac

  Community of Ho.

  I m trying for almost 3 days of connecting my Bold 9700 to my mac via bluetooth as a modem for the attachment. I already called my mobilphone O2 Germany provider and they told me that it works, and I got all information from them.

  After following different guides how he is unable to connect.

  My first problem adds a new device in the bluetooth menu to my mac. After connecting to my "BOLD" and the search for my mac services tells me that my device does not support tethering. Is this true? What I have to change something in my settings "BOLD"?

  I get a connection error via network as a Bluetooth DUN device settings that tells me:

  "A problem with the modem has occurred please check settings or talk to the admin."

  Or I got the message "can´t to connect to the PPP server. try again o admin contact."

  If I connect by USB to modem use also doesn´t work.

  Anyone with the same problems?

  Thank you.

  Nobody has an idea? Or not explained so bad? I m sorry no native English speaker. Some help would be great.

• BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• BlackBerry Smartphones BB app world icon is absent and cannot use the internet

  Good afternoon.

  Can someone help me please.

  I have the Bold 9780.

  I've updated the bb app world and the icon is missing.

  Apart from that I can't download anything on the internet, and it's very frustrating.

  Help, please.

  Thanks in advance.

  Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.