Screen blackBerry smartphone Bold 9700 completely white since the upgrade of the software.

Since I had a problem that began with my screen goes white after powersave around the beginning of this week. After pressing a few buttons, I discovered that the mute would allow me to return to my home screen, after that he took over. This kept in past and then after a while, my screen has developed another problem where the pixels of a screen show after I pressed an option. Move mouse erased pixels, the problem got more irritating so I decided to upgrade my phone software by connecting to the computer. Instead of this the problem he kept the same white screen permanently in a State where I can not receive calls!   Can someone help me?

Finally solved the problem by downgrading my OS to the earlier version I v5 etc works fine now

Tags: BlackBerry Smartphones

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