BlackBerry smartphone browser my button does not work

I used to be able to browse the internet, but now when I click on the button of the browser, nothing appears.  I can still connect to Instant Messaging with this button, so I have access to the internet, but my browser button appears to be dead.

Any ideas?

Jon Gustafson

Hello and welcome!

Have you tried a hard reboot battery-pop? With power ON, pop in the battery. Wait a minute, then reinsert the battery and replace the cover. Power on and wait patiently through the long long long restart the process (as long as 10 minutes). See if it clears. Like all computing devices, a restart may be a healthy thing.

Tags: BlackBerry Smartphones

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