Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

First of all, I got wifi bars on my phone.  It is also on my home network and networking.

My phone is fully updated and I use BBM 7.0.1.23

Question:

I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

Anyone can offer assistance in this respect?

Thank you in advance for all those who answer.

Concerning

Dan

Hello!

With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

Good luck!

Tags: BlackBerry Smartphones

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