BlackBerry Smartphones 9870 My gives mutli color lines :/

My blackberyy is working well for a year and then suddenly he gave me multi color lines and a white screen when you click on the red button when its coastline.

then he turns back to normal when I click on the double locking button :/

and when I leave the phone for a whille, the screen normally sleep when I want light by clicking on the red button, it gives a blank screen, so I have to click on the lock button twice to make the phone work

power off and don't not change anythingf

remove the battery and put it again does nothing more

I don't know if my LCD is damaged or there is a software problem

Help, please

Hello

Welcome to the community

Maybe it's a hardware problem with the LCD screen, but before launch us into the conclusions, please try to return to the theme by default if you are using a theme and see if it works very well. If this isn't the case, you can reload your OS using Desktop Manager.

Please let us know if you still experience the problem.
Guilbert

Ron

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphone how to force a blank line after signature

    Hi all!

    I'm trying to force a blank line after the signature "sent from Blackberry. I know how to change the signature, but I do not know how to do a blank line at the end.  When I hit the Enter key, it takes just the cursor to the next field.

    I'm sure it's something simple, but I can't understand it.

    TIA!

    I wrote my signature as I wanted, using line breaks, I typed up in memopad as I wanted, then copied/pasted in the signature field. Worked perfectly.

    Or type it upward in email on computer and send it to your BlackBerry and copy and paste from there.

    According to what is easier or more convienent for you.

  • BlackBerry Smartphones Linkedin app gives error loading module

    Links in app gives error loading module in 9300 curve and after you have uninstalled it my curve 9300 has started to freeze at the navigation with a white screen... someone can tell me how to freeze screen resorve white!

    I just reload my os again and his normal work

  • 8703e blackBerry smartphones shows a circle with a line through it and box behind. Lights on. NEED HELP!

    My wife just got this BB and worked great, when all of a sudden there isa circle with a line through it and a box in the center of it with a cirle, square, and a triangle inside the box.  We tried to remove the battery, nothing works.  Spoke with someone at one of the section local stores and he said I need to download the Desktop Manager.  I did, but it does not connect to the phone.  Any suggestion?

    Click on the link

  • Unable to connect on your BB BlackBerry Smartphones should I give? !

    Hey,

    I continue to protect themselves from this message whenever I try to connect my bb or my app world... ASIST me please.

    Thank you

    Hello

    I couldn't get to the page of configuration to all the "system check" Please explain how to access because I don't have the link says http://www.blackberry.com/btsc/KB25668
    Thank you

  • Images of saved blackBerry Smartphones are large streaks of color

    When you are shooting, the image looks correct initially but when he "saves" the image is scratched/pixelated/bouquet of colors. How can I fix it?

    Thank you

    Problem solved with the hard reset/plug battery

  • BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

    Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

    My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

    Thank you for your time.

    Hi shelran,

    Welcome to the BlackBerry support community forums.

    It's very sad to hear of your soaked BB device. I hope it still works!

    Check the article below to learn how to restore the data on the device-

    • KB03953  How to back up and restore data to a new BlackBerry smartphone
    • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
    • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file
  • BlackBerry Smartphones Blackberry Bold 9870 trackball does not

    I noticed that my trackball to delay a few seconds earlier this week.  4 days later the trackball does NOT work.  Can someone please.

    Is it possible to navigate in the BlackBerry smartphone without using the trackball.  If this is not the case, what would you recommend to me.  I backed up everything but my guardian of password (I don't think that can be saved).

    I found a few articles, but I highly recommend that you take to a repair shop.

    Don't know how well it will work for you.

    http://www.ehow.com/how_8015930_navigate-BlackBerrys-trackballs.html

    http://www.mademan.com/mm/how-navigate-BlackBerry-no-trackball.html

    http://www.YouTube.com/watch?v=xeaDOiN2ipw&feature=related

    Sorry its does not work for you.

  • Oh the blackBerry Smartphone help me, I had a lot of problems with my brand new BB bold 9870

    Hi all

    I thought about putting in place BB is so simple, just as it should. I read step by step how to install etc email account, but to set up my e-mail account does not work, my BBM will not work, I can not send or invite message to the other members of BBM surveys, I can't open my social network. If my email set up doesn't work not does not matter but please help me at least my BBM work, can someone send me BBM message, just to try. He thought Blackberry smartphone, that's really smart?

    Hello

    I answer you yet once here. Due to a problem with BIS, you should deal with this problem. Call your network for more information on this.

  • BlackBerry Smartphones Resettofactory does not BES

    The Bold 9900 was used with BES. Now, I like to use without BES, on a pop account.

    I used Desktop to factory. I used LOADER.exe compand line at /resettofactory.

    Nevertheless, after it restarts, and I try to add the POP account, I get.

    Accounts activated

    No active account

    Account activation

    To activate your business account, enter

    information provided by your system

    Administrator in the fields below.

    E-mail:

    Activation password

    View the password

    Activate

    Me doesn't appears not be factory because there is no place to add a pop account without activate BES.

    I just need to go to Yahoo, without BES. Any suggestions?

    Sourcery says:

    I also did a wipe of security directly on the phone. No joy.

    According to KB21918 and KB18998, you should eliminate BES.

    Actually no, both give a re-read, especially words such as these:

    The factory reset just as the option wipe Handheld performs from the BlackBerry smartphone, with a few minor differences.

    • Wipe Handheld - The wipe Handheld option is made directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar of events, etc.) and allows the removal of installed Applications and the content of the press card.
    • Reset to the default factory - data Application will be withdrawn and HE are so political. Third-party programs will be NOT affected by this operation. They will remain intact.

    ResetToFactory, via the charger or desktop software, is the method to remove an it strategy. Reference:

    • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

    Now, PAHO situation... which I think is that the device has been associated with BES before and is no longer. Once the it strategy is removed, then the unit must be ready to accept the carrier BIS account. You can check if the it policy has been removed through this:

    • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

    If the company removed and only is offered for the e-mail configuration, then the problem is that the unit does not service the carrier BIS.

    To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

    With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

    Good luck!

  • BlackBerry Smartphones untrapped exception: java.lang.NullPointerException

    Hello, I need help with my bb 9900, OS 7.1 package 1424 (v7.1.0428, platform 5.1.0338). Some of the apps repeat me this error, such as SMS, BBM and email. The other apps still work. This problem in passing when I deleted all messages from one of my email accounts. Once I deleted it, I made a stop down by pressing ctrl alt del, and when he came he did nothing so I reboot several times by removing the battery and it has started to respond after I realized that e-mail icons have disappeared. Now with the last restart, the BBM works apparently but with the e-mail account, I tried deleting and adding several times, but I can't see any icon email, only the general one, but when I try to open it does nothing, but I see that I have emails. Now, the BBM just gives me this error: eception exception: application net_rim_bb_qm_peer (320) does not. end process, and now the phone is freeze. I'll reboot again need help!

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • L7680 4 in 1 printing of the colored lines problem

    My L7680 print incorrectly colored lines.  Seems to be most of the lines with a red component.  A 8 x 10 color photograph prints quite correctly.  All the diagnostic tools, clean/align/etc. also print correctly.

    All ink cartridges are full, but I noticed a page of test a cartridge and a print head are not original HP.  Absolutely false, I've never changed one of the printheads and the cartridge which was also noted (I forgot the correct term) was magenta and basically brand new (and a HP!).

    This suggest anything to anyone?  If so, of course, be happy to hear from you.

    Dave

    You print the page of diagnosis with the three different test modes? I look over this document here and go on the steps you have performed not listed since it is the document that takes account the results of poor quality for your printer model. I'd also give the contacts on the cartridge manual cleaning as well as those on the print head. Page 147-150 on the Manual shows manual cleaning of the print head.  Here is the method to clean the contacts:

    Follow these steps to clean the contacts of the cartridge.

    1. Gather the following materials:

  • track color: line against points

    The color picker when you manually change the color of the field line gives you a toggle for the color line and point, which allows you to have a different color for the line and the data points.

    Looking for a way to do a program if it exists. Currently, I can only set the line color.

    Hi Bill,

    There are two properties for a field: ' point/fill color' and 'draw the color... "

  • BlackBerry Smartphones how restore server BB Phone again BB 9720

    Hello

    I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

    I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
    Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

    Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

    Hello fsina

    Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

    Good luck.

  • BlackBerry smartphones giving my wife my 9780

    Hello, first post on this forum.

    A hardware upgrade, I now use a Q10.  I give my wife my Bold 9780.  We have just received his SIM card from our supplier.

    I wonder to get his phone to work do we just put new SIM card in the "BOLD" or do we need to reset the phone and erase all my information out there?  I don't know that she doesn't want all my information out there.

    I have all the information from the old phone transferred to my PC and on the new phone.

    Thanks in advance.

    Hello and welcome to the community!

    I think you need to consider this as a standard of sell/buy operation, even if no money is involved. So, these steps should be performed:

    • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    Good luck!

Maybe you are looking for