BlackBerry smartphones a few problems

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• BlackBerry smartphones a few problems I have with my Curve 9300. Hope you can help me.

  Hello world.
  I decided to post it here to see if someone can help out me, I'm a blackberry curve 9300 user - O.S. 6, I had the smarthpone for awhile now, but since I had a few small details, I want to know if there is a simple solution for these things.

  1. the browser.
  Since the beginning, the native browser of the phone has this problem where it starts to load a page, but in the Middle it's just stops and goes back to the home page, so that I can not load any page. Am I looking for another browser that works very well, but maybe there's something I can do to fix this since the pages youtube or othe loading only on the BB browser and like I said, it does not load the pages. This isn't promp any error message or anything like that.

  2 don't-know-what-it's-for the icon.

  For a few months now, it has this icon I can't say what it's for, I have search everywhere in the application of updates, but nothing, I just decided to coexist with the icon, because it never goes away. Maybe there's something that I do this just to check the icon. Here is a screenshot of the mentioned icon.

  [IMG] http://i45.Tinypic.com/10f252b.PNG [line]

  [RL =http://imageshack.us/photo/my-images/521/captureit25042012191027.png/] [IMG] http://img521.imageshack...

  Downloaded with [URL =http://imageshack.us] ImageShack.us [url]

  3. crazy pointer.

  Sometimes, not always, just crazy pointer, it starts to move by itself, and when we try to write it becomes impossible, I tried to change the sensitivity of the key, but no change.

  Thanks in advance for any advice you can give me.

  I think see if I can find other alternative but radical would be to reload your OS using the method here:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  But I'll see if I or someone else can find a less radical alternative first.

• BlackBerry smartphones a few problems with bb bold 9790

  Hi all! I bought bb bold 9790 around 7-8 days back. I am facing severe battery with her problems. It runs very quickly. If someone other too facing the same issue then let me know. This is to certify if my handset has a kind of a manufacturing defect or the default 9790 bold has a lower power battery.

  one more thing... the rear panel based on the battery is loose and moves very negligible but yes, noticeable. the list I bought told me it's with all the bold 9790... Please like to me if someone detects that their rear panel is a little loose. He is not falling but itz not tight.

  hoping to get real answer. beyond the issues said above, I feel bb bold 9790 is a great fone to buy.

  I would return.
  It should be perfect if you bought it new, and you have rights!
  the battery should not be draining that quickly YET!
  Do yourself a favor and get it changed... quickly!

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• Dead pixel blackBerry Smartphones and the problem with the case of my BlackBerry 9780

  Hello world

  Recently, I bought a BlackBerry 9780 by Vodafone Spain (23 December) and I found a few problems.

  One of them is the presence of a dead pixel in the upper right and the feeling of the case a little weak in the left side that, when you touch it you can feel it creaks a bit.

  I would like to know if the warranty of BlackBerry or Vodafone Spain will cover this problem or if some of the new users of this model of BlackBerry noticied some of these problems and knows how to solve this problem.

  Sorry if they have problems with spelling. My usual language is Spanish .

  Thank you very much.

  A dead pixel is a hardware fault, and there is no miracle for her.

  Check if you can get a replacement.

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones Internet connectivity problem

  I just bought a Blackberry Curve 9220 yesterday and signed the total Inter Bundle 399 planning by Aircel. Today, I can access the emails, but can't access BBM, FB, Twitter and Inter of the default browser.

  Should I manually do a few regrestration on the smartphone. Please provide a soultion

  Call Aircell and confirm this package includes all THE BIS BlackBerry Data Services.

  It takes a specific Blackberry data plan, not a generic plan.

• BlackBerry Smartphones Call Log problem - lists only the missed calls

  I have the curve 8900 with t-mobile and I'm having the same exact problem that this user has:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8900&message.ID=3200

  My call log lists only the missed calls (dialed or received calls). He did this for a few weeks now. I received the error message 'exception: java.lang.NullPointerException eception' a few times as well.

  I checked all available software updates and I use the most recent software.

  Please help me if you can.

  Thank you

  Mike

  I fixed it!  It took about an hour on the phone with t-mobile, but we thought about it.   For me, the problem was probably a few information corrupted in my call history.  I need to delete all the call history, and then it was fine.  To do this, you need to install the blackberry desktop manager on your computer if you have not already (be it from the cd that came with the phone or the Web site).  Open Fund Manager and connect the blackberry to the computer.  Select the backup and restore option.  Then, select the advanced option.  On the right side of the screen, there will be a list of all the features of the phone.  Scroll to phone call logs.  It lists the number of records in the phone.  All I had to do was remove all records from phone call and it was corrected.  Now my lists of newspaper calls dialed, received and missed and I no longer get the error message.  I hope it helps you too!

• BlackBerry Smartphones Software Update problems.

  I upgraded the OS on my 8800 in v. 4.5 so that I could use BB Messenger.  But once the upgrade of the software, that I'm having this problem with my BB when I leave it idle for a few minutes, the screen goes white, and I get the hourglass turns again and again and it just restarted my BB.  And this will be repeated continually repeated.  If I use my BB, it does not go to white screen and restarts.  Not sure what the problem is.

  Now when I push the lock button on the side, he instead goes to the Push to Talk application.  Y at - it somewhere where I can put the lock back button to lock?

  This update has been a headache, and Messenger of BB not worth all these problems if I can not fix them.  Anyone know how to fix?  Or should I just go back to a lower version, if I can still do it.

  Thanks for any help.

  I don't know why I didn't do this earlier, but mention you the media card reminded me...

  Follow these steps:

  Read this on how to correct the media card (courtesy of John Clark, a different expertise here in the Forum):

  1. remove the card multimedia unit and put it in a card reader. This makes the rest of the process much faster. However, you can do it with the card in the camera.

  2 copy all the contents of the card on your PC.

  3. replace the card in the camera and go to Options > Media Card > Menu button > card. You wipe the card and reformat. (if using a card reader to remove the card and put it back in the drive).

  4. now copy backup ONLY in the media to the device. Don't copy back all the 'BBthumbs.dat' files or all system files. I went through the entire folder and delete all .dat files before copying the content of the music folder and the folders of photos to the device. The device will re-create these files. Also, I is not copy folder "current music" but rather just copied content and pasted into the folder \Blackberry\music of the card. Do this for each folder.

  5. Once finished put the card in the camera, and then try again the media App. He must walk to the music. If you have a lot of music can take 5-10 minutes. When scanning, you can open the music application and you should be able to see the songs move in the list when the device will navigate

  If after the transfer of all your files back, you still get a stuck scanning bar or device restarts so you have a file in conflict on the map. I saw video files to do this, but it could be a music file too or (less likely) an image file. Remove all the files you transferred and see if restarting to stop him. Then add each file one at a time to see if you can narrow the file which is the cause. When you have found the folder, and then you can refine to a particular file.

• Update blackBerry Smartphones BB Messenger problem

  Hello

  I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

  When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

  Can anyone help?

  J

  XX

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Now try opening BBMessenger again.

• BlackBerry Smartphones Email account problems

  Hi, im depserate for any advice that can help with this problem... I have a Blackberry 9000 and it was working fine for a month or two... One day, it restarts and my email accounts have disappeared from the home screen. I had set up and only 3 of seems now works now. It doesn't have its own icon, but messages appear in the messages section.

  If I go to the e-mail set up, need me is no longer on the page that he used which was page accounts to delete or change my email accounts. He directs me to a page with new users, which if I say I'm already registered, or a user existing, who, if I try to log in with one of my email accounts still say details are bad and need to check.

  Any help would be appreciated.

  Thank you

  Orange UK?

  If so, try here: https://bis.eu.blackberry.com/html?brand=orangeuk

• BlackBerry Smartphones error 507 & problem while reconnecting to JVM

  I bought a used Blackberry 9000 "BOLD" on the Internet and strives to update to OS 4.x for OS 5. I downloaded the Blackberry Desktop Software, saved everything to implement and tried to update. But there is no upgrade available for the current module, so I did a quick search and found that I can install the latest version via the Application Loader that needs to delete the vendor.xml file to install.

  I was upgrading the steps in the software, checked the applications, I needed and let software install upgrades for me, but unfortunately the process stuck at "reconnecting to JVM.

  After that, when I start the system, it displays ' Reload Software: 507 ", which means there is no operating system not installed in BB. I tried to reinstall either Application Loader and Blackberry Desktop Software, but every time I try it is still blocked to "Reconnect to JVM", and in some cases, the device does not start but shows the red light on the BB.

  I searched in the Internet see if there are people with the same problem, and none of them works. So I decided to post my question here.

  Here's the method I've tried:

  1. Upgrade via the Application Loader-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> Stuck at "reconnecting to JVM.
  2. Upgrade via BB Desktop Software-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> the same result
  3. Wipe the machine with JL_Cmdr-> "could not find the device, is connected to the computer?
  4. Wipe the machine with BBSAK-> "No device detected, press OK to continue.

  I am urged to find the solution, or should I buy a latest Internet module

  You can check the link below for the details of the error you receive.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000002792&language=English

  To reload the software device using the Blackberry Desktop software click on the following link.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000011320&language=English

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Google Maps - problem 'failed to connect '.

  For the last two weeks, I started getting a "connection failed" problem with Google Maps on my BB Torch 9800.  I tried to pull the battery, reinstall Google Maps, working on a connection wi-fi-etc. but logging into Google Maps still does not work.

  The Google Maps app works fine, otherwise.  The only problem is that I'm not able to get my "favorite places" when I log in the application with gmail and my password.

  Any help would be appreciated!

  Equals your account password Google or you have changed it in the last few weeks? So if you check under your application's permissions are your Interactions and user data are configured to allow. Restart your device and try again