BlackBerry Smartphones BB 9300 Signal sign is 'OFF '.

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• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• BlackBerry smartphones my 9900 frozen in take-off of the screen.

  Hello

  I have a Bold 9900 was not serious and there is no problem... Suddenly the screen froze tried to close and I can't.

  Separated from the battery. Then I restart the device. During the take-off phase and the March of the white line at the bottom and it freezes.

  I tried several solutions

  Tried to charge the battery for two days and did not work.

  Rejected and he was left without a battery for a day and prepared the battery charge. The same problem.

  I sent a specialist. And gave me a way to fix the software

  Gave me the steps followed by the reform step by step... To download the software via a cable
   
  But before it has finished downloading the new update for cause seems to me incomprehensible symbols box.

  Here

  

  If you press Retry rear cargo since the beginning... And back to me the same box. Rush cancel tell me finished loading but coincided warnings.

  Here

  

  And reboot my device. But the same problem came back.

  

  ..

  Is there a solution?...

  Sorry for my writing skills, because English is not my first language

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• WiFi blackBerry Smartphones Curve 9300 3 problem

  Hi, I recently got my first Blackberry - a 9300 3.

  It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

  I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

  My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

  I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

  Any ideas?

  Well, I've sorted - or rather Geek Squad pointed me the right direction.

  It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

  Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

• BlackBerry smartphone WI - FI does not turn off

  Just got a new BB Curve 9360. I keep trying to turn off WIFI to save the life of the battery, but when I click on WIFI in the management area of the connections it starts spinning turns back on after a few seconds. It is a kind of automatic connect feature that turns the WIFI if it detects a signal?  If so where can disable this function?

  Hello and welcome to the community!

  What you describe is quite unusual... so... each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Error blackBerry Smartphones ID: 9300 unable to buy the app on my BB Torch 9800 world

  Hello... Recently bought Blackberry Torch 9800... great phone!

  I bought a few apps from this application... Unfortunately, I started having this problem a few days ago:

  "There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later. (Error Id: 9300) »

  I tried to change the Amex, Visa, MasterCard credit card details...

  I also tried to get in touch with my Bank to check if there is a problem with my card... but my card looks very good! They say it's a problem with your application!

  What a waste if I can't download apps, I need!

  (However, I am able to download free apps and it works well)

  Any help would be much appreciated!

  See you soon!

  I had the same problem get rid of your switch system of payment of credit card to a paypal system always use you your credit card with them... same details... the error disappears immediately etc...

• BlackBerry Smartphones frozen when you sign up for app world

  I was installing my blackberry id so I can use app world and my phone is stuck with the screen saying sign up.  I received the email he's been through, but it is still saying that it is register on my phone.  It has been like this for 2 days.  Any help?

  Remove the battery from your device, and then try again.

• BlackBerry Smartphones have always signal SOS

  guys someone can help me here on my phone, don't have signal all the time I was SOS and also insert sim card, can anyone give some advice?

  Is this a new sim card? It is damaged in some way?

• Trackpad blackBerry Smartphones bbcurve 9300 problem

  Hi, can someone tell me whats wrong with my trackpad pls! It is not serious if im in the middle of txting or sound just a number, it jumps just up or down to different parts of the manuscripts n screen off on its own! so frustrating! Help, please

  Try clean and do battery pull away first.  If it happens again, you will need to take to a possible repair store.

• 'Insert SIM card' blackBerry smartphones and SOS signal - sim and signal error

  Hi, this is my first post so bare with me

  My 9000 "BOLD", which ive had for a lil and now has decided to not give a signal more or even accept my sim card.

  Ive tried a complete cleaning of the handset (and I backed everything up), remove and reinsert the sim card and the good old battery pull but nothing works and the problem is still there.

  my phone is locked to t-mobile and I contacted them to help my problem, but they were dog-disorder absolute!

  What do you think I should do here?

  Thanks in advance

  If your phone don't like your SIM card and won't give you a signal, you should look into getting a phone that makes.

  If you are still in your warranty period, you should walk to your carrier for a replacement.  However, before doing so be sure to do a backup via Desktop Manager.

• BlackBerry Smartphones Streaming radio signal

  Desire for a booster antenna help to get a strong signal for streaming radio sites such etc. Slacker, Pandora,...? If the callback does not work is there anything else I can get?

  My view is that when the signal is de-energized it is because there is no coverage that you are out of range of the available transmitters. No portable arial you will allow to get a signal that is not there.

• Edge of blackBerry Smartphones and UMA signal does not

  Over the few weeks I noticed that my phone is stuck on the GPRS network all the time and find EDGE or UMA - I can find my house through the wireless section hub but can not connect to it - sometimes with the connection completed and now in the last days that I can not connect via my browser , but all my emails and sms work perfectly - have returned my phone service books, but with no success.

  Please help as I love my blackberry and feel lost without her, when she does not correctly.

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones BB 9700 Bluetooth keeps turning off the coast and does not connect

  I have a BB Bold 9700. For some reason any, that it will not sync with my Audi more. He won't even stay. I go into the menu options and the configuration icon and turn it on. As soon as I leave the screen shuts down Bluetooth / turns off. When I turn it on through the menu options, no device to synchronize with. He was syncing with my Audi 2 years. The problem seems to be with the phone.

  Can anyone give me a suggestion?

  Thank you

  Hmm, really delicate situation you have there. It's a little extreme, but have you thought about doing a factory reset? I wouldn't resort to that, but if might do the trick - fingers crossed

• Update blackBerry Smartphones BB 9300-Os/reinstall without access to a pc

  Been struggling with my bb for 2 weeks now... Initially world bb would not open up, I deleted, re-installed, no joy, then I did a back up, security wipe - tried to restore... Could not blonde I forgot my password ID... If new ID., bb. Installed the bb world worked for 1 day to the original problem... Now my email address does not work when I try an email to installation it is said that my security settings will not allow installation. When I enter my email security wipe wipe function is selected. I can't deselect. Seems to me that a reinstallation of the operating system is necessary unfortuantley I do not have access to a pc at the moment and need to know if there is a way to do a reinstall/upgrade without pc... Don't miss my bb world and hate not having e-mail since I use it for work... Please someone help me!

  NikitaAngela wrote:
  "Your device had a problem connecting to the server" Setup to an e-mail... Thanks for replying...

  Here's a knockout who deals with this error:

  • KB32866 "Your device had a problem connecting to the server" error when you try to integrate an e-mail account in the e-mail setup application

  I hope that it contains something useful!

  Good luck and let us know!

• When I play Sims 3 it works for about 7 minutes turns off a no signal sign arrives 3 colors under what the screen will blank.game say its up-to-date. I have windows vista, no other problems with my computer. I need help its driving me nuts :(

  Well as I said the game stops after about 7 minutes no signal sign is that the screen turns off. I just got sims 3 world adventures expansion pack. the rest of my computer runs well.  and games says im to update so I do not know someone help me please.

  Check if the graphics cards is upda to date. If this isn't the case, then update the website of the manufacturer of the system.
  You also have a malware scanner to check that there is no infection.