WiFi blackBerry Smartphones Curve 9300 3 problem

Hi, I recently got my first Blackberry - a 9300 3.

It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

Any ideas?

Well, I've sorted - or rather Geek Squad pointed me the right direction.

It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

Tags: BlackBerry Smartphones

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