BlackBerry Smartphones BB Curve 8310 - new icon phone

Similar Questions

• BlackBerry Smartphones old Curve 8310, point Orange & some functions limited-Solutions?

  It of a former silver/gray Curve 8310 works very well except no text. Did a hard reboot, wiped phone, downloaded news and updates of the site Web of BB. ATT network. There is some restriction on the phone that keeps me change features, formats code or firewall. To what I want to change (like the formatting of the text), there is an orange dot, an indication that this issue is not editable. Maybe it's old corporate phone with restrictions. A judge strange hard reboot does not eliminate the restrictions. All solutions? TKS

  Hello and welcome to the community!

  If there is a latent policy, there is only one way to remove it... and while I can't tell exactly what you hear of "hard reboot", this probably isn't the appropriate method. To check, however, see this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  And, even if it seems to result in a negative, there is perhaps a COMPUTER policy on board... 'stealth' rare, but they exist. To clean, you must do:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Of course, remember to take a backup before and after restore... but do not make big. One of the saved databases contains policy COMPUTER and, if you restore that, you'll be right where you started. On the contrary, only backup/restore these specific databases that need you, specifically avoiding those that relate to politics. You can find a complete set of instructions in the thread linked to my auto-sig on this post.

  Good luck!

• BlackBerry smartphones on curve 8310 device software download

  Can I download the device software upgrade directly on the phone? Or should it be downloaded on a PC & then synced to the phone? How can I download the upgrade directly on the phone, if possible?

  Not necessarily... you can move to the last operating system of your operator at this link...

  Attention, make sure that you use Internet Explorer, it does not work for FireFox.

  http://NA.BlackBerry.com/eng/services/devices/#tab_tab_upgrade

• BlackBerry Smartphones BB Curve 8330, keep or find another phone?

  When I bought my first BB Curve 8330, it was a few days after when I was told that I had to send it back and get a new one because of defects.  I came to know and love my 8330 until the trackball stopped working a few days back.  Now, it is the second BB Curve 8330 after only 1 1/2 months.  After Service of Sprint working on the trackball, they said I was approved for a new replacement phone, or keep my current phone and see what happens with the trackball?  Of course, I decided to trade once more my current phone for a new because obviously something is wrong with my current phone or they wouldn't swap a new.

  Question; What is the standard?  This is common with the BlackBerry Curve 8330 or total BlackBerry?  Should I start thinking about making another smart phone instead of an another BlackBerry Curve 8330?  My phone works very well with my work email and the telephone directory.  Any suggestions or advice from the pros out there?  I was told to come back tomorrow August 07 after 15:00 to pick up a new because they are "back ordered and in stock?"  Is there a known flaw on the BB Curve 8330, I don't know.  I'd appreciate your comments and advice...

  Pchmike,

  IMHO, I think that you should definitely keep your phone. While your experience with a bad phone is not the standard, any new device requires patience until the settings are completed, and learn you all the functions of the phone. Your experience with a stuck ring is an example of normal 'glitches that may occur when you start to exercise any kind of device.

  Stick to these forums and it will help reduce your frustrations. I learned so much and so fast, it is the best basis of knowledge I've seen. The people on this site will go further to help, especially because we've been there.

  I suggest you go through BlackBerry 101 and 101 Crackberry to help your learn faster. Here are the links:

  http://CrackBerry.com/crack-team/CrackBerry-com-features/BlackBerry-101

  http://NA.BlackBerry.com/eng/support/blackberry101/

  I hope this helps!

• BlackBerry Smartphones upgrade to a new phone of BB

  How to transfer my contacts, messages, apps and BBM contacts to a new phone from the old BB Phone, on a new BB Phone? Must I individually informed my friends of the new device PIN?

  Thank you

  Hi Mfonabasi,

  Welcome to the community,

  If you are switching device, then Blackberry Desktop Software can use to achieve your goal, check out the KB Article regarding the power unit using BB Desktop Software:

  How to change device using BlackBerry Desktop Software It will be useful.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones need help with an icon that is appeared after my phone rebooted

  My Blackberry Bold 9650 restarted when I clicked on the option of the camera.  After that it was really slow.  I noticed a new icon on the top of the main screen.  Never seen before.

  There is 1 with a circle next to it.  Inside the circle is an arrow pointing to the Southwest.  In the northeast corner of the cirlce is red dot something.  I have no idea what it is, but since it appeared after the reboot, I want to make sure I know what it is.

  I would appreciate an answer on what means the icon.  It is not true slow more (so far), but I'm still curious about the icon.

  Hi and welcome to the Forums!

  This icon is an indicator of the AppWorld himself or one of your apps has an update available. Launch the AppWorld and archive MyWorld.

  Good luck!

• BlackBerry Smartphones BB Curve 8520: sms notification

  Hi, I got a notification on my screen on new sms messages, but in the sms list, there is no new messages. Anyone know how I can solve it? Thank you!

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your homescreen, one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• BlackBerry Smartphones BB Curve 8520 email settings out of box

  Configuration of e-mail.

  I recently bought a blackberry Curve 8520 and am unlocked, I had problems with installation - in my email.

  I should go to implement. Configuration wizard, click on send Setup.

  And only makes its appearance in my device that says: I want to use a professional email with blackberry enterprise server account.

  The e-mail settings: add more envelope account is missing!

  I activated my 100% fine host routing table, but I can't set up a personal e-mail, a company one.

  What and how do I do with it. I am brand new in BB.

  Any help much appreciated, thanks!

  Note:

  Some wireless service providers and third-party equipment manufacturers have processes called master reset, factory resetor master clear, which erases all the data and parameters for devices user non-BlackBerry carriers, restoring their to a 'factory' or 'out of box' State. The clear Pocket command performs this function even on a BlackBerry smartphone:

  Maybe I do it by mistake!

  Do you have BIS (Blackberry Internet Service) active on your account rather than BES (Blackberry Enterprise Service) - BIS is the customer service that allows you to add up to 10 personal email accounts.

  If in doubt call your carrier.

• BlackBerry Smartphones explanation of all THE icons/indicators on BlackBerry Tour 9630?

  I have the BlackBerry Tour 9630, which I use with Verizon.  Most of the time, I understand all the icons and indicators I've seen, but there are now two that I can't find any explanation for what they mean, nor how to activate their power.  Y at - it a site or a place to get a list of ALL of them?  I have the brochure "tips, tricks and shortcuts", but has no 2 that I'm talking about.

  1. on the top of the screen, near the indicator of e-mail, there are now a yellow ball that looks like the symbol of the Earth-type for internet.  There is a number 1 next to it.  This flag appeared when I tried to navigate to a web page, but was out of service and selected 'ok' when asked if I wanted to "save my request."  So I think that I have 1 saved means ask, but how to do anything on this subject?  I can't find where to delete the application or do nothing this symbol disappears.

  2. once all while talking on the phone, I got the phone to my ear with my shoulder (both hands were busy).  I must have accidentally pushed a button because I heard some type of sound indicating something.  Since then, on the "call" screen that appears when I or during a call, there is a new icon.  It's just to the left of the "speaker" icon.  It's a rectangle with five small diamonds diagonally from the upper left to the lower right through.  What is this average, how at - it get there and how / can I get rid of him?

  Thank you!

  Hi and welcome to the forums!

  aliebowitz wrote:

  I have the BlackBerry Tour 9630, which I use with Verizon.  Most of the time, I understand all the icons and indicators I've seen, but there are now two that I can't find any explanation for what they mean, nor how to activate their power.  Y at - it a site or a place to get a list of ALL of them?  I have the brochure "tips, tricks and shortcuts", but has no 2 that I'm talking about.

  1. on the top of the screen, near the indicator of e-mail, there are now a yellow ball that looks like the symbol of the Earth-type for internet.  There is a number 1 next to it.  This flag appeared when I tried to navigate to a web page, but was out of service and selected 'ok' when asked if I wanted to "save my request."  So I think that I have 1 saved means ask, but how to do anything on this subject?  I can't find where to delete the application or do nothing this symbol disappears.

  It is an icon of the WAP browser. It is also an unopened message.

  This is the best way to search

  The queue of messages main to search:
  service = all THE SERVICES
  file: all THE RECORDS
  Show: not ONLY LU
  type = ALL

  Thank you

  2. once all while talking on the phone, I got the phone to my ear with my shoulder (both hands were busy).  I must have accidentally pushed a button because I heard some type of sound indicating something.  Since then, on the "call" screen that appears when I or during a call, there is a new icon.  It's just to the left of the "speaker" icon.  It's a rectangle with five small diamonds diagonally from the upper left to the lower right through.  What is this average, how at - it get there and how / can I get rid of him?

  This blue diamond (I see the stairs!) is the improved audio indicator call.

  KB15902 Improve the Audio call indicator

  Let us know if you need more information!

  Thank you

  Bifocals

  Thank you!

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Facebook app has no icon "favorite places".

  My wife has a BB Torch, and we do not find the "Favorite places" icon on the Ribbon or banner of the Facebook app.  I pressed the menu button and control options, but there is nothing in there.  I tried to check the updates from the front but it was leaving tick check automatically.  GPS location is enabled in system properties.  Any suggestions?

  Hello RobWalker001,

  Sorry to hear about your problem.

  I suggest to uninstall the Facebook® for BlackBerry® smartphones application and then reinstall on www.BlackBerry.com/Facebook for the BlackBerry® browser.

  I hope this helps. Nice day.

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry smartphones to create a new blackberry i.d.

  Hello

  is it possible to create a new i.d. blackberry on a blackberry that has a defined i.d. blackberry already.

  the identification of blackberry is blocked cos pin was put in the wrong and email recovery does not seem to work, so I want to create a new identity for blackberry

  Hello

  Although it is possible to create a new ID of BB and move your BBs on the new BB ID association, the "cost" is that you lose all your pre-registrations AppWorld, including purchased applications. There is no automated method to move data to the new ID... BB it would need human intervention on the EDGE to migrate records to a new BB ID AW.

  If that is all very well, so here's what you do:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  When you have finished the WIPE, the BB should restart... as it happens, you will be prompted for BB ID... While you use the selection to "create new".

  But...

  speedy1zn wrote:

  email recovery does not seem to work

  I've seen reports of this email recovery take up to 2 hours to get through (due I think to the backlog related to the publication of polls BBM 7). Also, you must have access to this account other than your BB email, webmail, PC/Outlook, something; for security reasons, the password reset e-mail is not distributed in the BB, any e-mail account is used.

  Good luck and let us know!