BlackBerry Smartphones upgrade to a new phone of BB

Similar Questions

• BlackBerry smartphone is blackberry have plan to release new phones supports BIS?

  Hi all

  The 3G data plan / 4G in my country is very expensive. BlackBerry have plans to release new phones that support BIS?

  Thank you very much.

  Hello and welcome to the community!

  An authoritative your question answer requires access to and the revelation of "insider" and "forward looking" information... that are not allowed on this site. Instead, all that can be said is theory and individual opinion. But, based on the way things have migrated with BB10, my opinion is that the answer is no.

  Note, please, that there is a big difference in prices in different regions of the world. For example, in my country, a BIS plan costs significantly more than the non BIS-plans, manufacturing BB10 devices much more affordable (from the point of view monthly cost) than legacy devices requiring BIS.

  Good luck!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• E-mail blackBerry Smartphones upgrade error

  I have a torch 9800 and already two emails were put in place. Download phone messed up email and I am not able to access the e-mail box to manage my accounts or create new accounts.

  I could get the phone reset somehow, but this area of e-mail management now wants to upgrade to version 6.11.0419.0755. When I click NO, I still can't screen for managing my existing eemail. Thus, it seems that it is a Catch 22 and a bad. I should be able to reject any upgrade and continue to use the software.

  I made the suggested what I have read in this forum by going to att.blackberry.com and the other site but get an error when you use the launch button. 500 error page.

  I don't want to upgrade again because my phone is not working properly - this upgrade seems to affect the phone on all and not only electronic mail.

  News about the upgrade that will work properly or alternatives and why they don't work?

  Thank you
  Daria

  Hi David,

  About 500 error Page... I've seen where this happens when you try to access this site using a WiFi connection.  Disconnection from the WiFi and try to load the site via your 3G connection.

  Otherwise, excellent suggestion of HB.

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• BlackBerry smartphones to create a new blackberry i.d.

  Hello

  is it possible to create a new i.d. blackberry on a blackberry that has a defined i.d. blackberry already.

  the identification of blackberry is blocked cos pin was put in the wrong and email recovery does not seem to work, so I want to create a new identity for blackberry

  Hello

  Although it is possible to create a new ID of BB and move your BBs on the new BB ID association, the "cost" is that you lose all your pre-registrations AppWorld, including purchased applications. There is no automated method to move data to the new ID... BB it would need human intervention on the EDGE to migrate records to a new BB ID AW.

  If that is all very well, so here's what you do:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  When you have finished the WIPE, the BB should restart... as it happens, you will be prompted for BB ID... While you use the selection to "create new".

  But...

  speedy1zn wrote:

  email recovery does not seem to work

  I've seen reports of this email recovery take up to 2 hours to get through (due I think to the backlog related to the publication of polls BBM 7). Also, you must have access to this account other than your BB email, webmail, PC/Outlook, something; for security reasons, the password reset e-mail is not distributed in the BB, any e-mail account is used.

  Good luck and let us know!

• Hello from blackBerry Smartphones I ask a new Blackberry

  You can't imagine how much trash this phone is. In fact, I have no idea why I still have another request. Obviously, the phone itself is not the worst in the world, but combined with Verizon and their stupid rule 'no message picture', it makes life very frusterating for me. I hated this phone since the day wherever I got it, and today I got a new reason to become an enemy to blackberry 8830. WARNING: I like the type of blackberry phone. I think he has some good ideas. But there are still a few features that are missing in the 8830 which makes it unusable for my lifestyle. That's why I'm asking a Blackberry Pearl since this blackberry broke up after that I did absolutely NOTHING for her.

  Here is what happened:

  My friend and I were at the library. He tried to unlock my phone. My phone is only 5 tries, then supposedly, according to the settings that I have for it, is supposed to "lock" for 5 minutes.

  "Hey Kevin," my friend said to me ' what happens when I go wrong 5 times?

  "Don't know that I've never tried. Lemée see here»

  I took the phone from her and something like "laetitia", random letters that clearly weren't my password entered. Suddenly, my phone says «wiping...» 0%... 17%... 25% "I laughed and said" Oh no! " It's wipe my memory"in a way pleasant, and my friend is interested even more. I thought it was a complex system of lock-up, only to find out...

  35%... 57%... 83%... 92%... 100%

  My phone turns off. When I turned it back on, my phone has a new image of the hourglass. She was different from the other hourglass that I had used previously. I got a little worried. "What the * beep *" I said quietly.

  It turns out that my phone was erased

  all my contacts

  all my settings

  My theme (which explains why the hourglass was different)

  all my music

  all my ringtones (except for the blackberry default ones)

  all my old text messages (my memories)

  I am unable to change my theme, although I'm trying to figure that out as we speak, but due to the nature of this topic I also

  No access to Blackberry Internet browser

  No access to Brickbreaker

  No access to one of my old Blackberry applications (which none had been installed recently)

  No access to the media player.

  So please, someone give me a reasonable explanation before I have to actually call RIM and request a new phone; If this isn't a Pearl at least one similar to this one, so I can be sure such thing never happen again.

  I don't know what I'll do without these contacts, it is my biggest concern. Some of these people were friends over long distances that I do not have access to get the number of.

  I made the assumption that there is no way to solve this problem. But maybe someone could be an Angel and explain a solution.

  Thank you

  Kevin.

  koampapapa wrote:

  You can't imagine how much trash this phone is. In fact, I have no idea why I still have another request. Obviously, the phone itself is not the worst in the world, but combined with Verizon and their stupid rule 'no message picture', it makes life very frusterating for me. I hated this phone since the day wherever I got it, and today I got a new reason to become an enemy to blackberry 8830. WARNING: I like the type of blackberry phone. I think he has some good ideas. But there are still a few features that are missing in the 8830 which makes it unusable for my lifestyle. That's why I'm asking a Blackberry Pearl since this blackberry broke up after that I did absolutely NOTHING for her.

  Here is what happened:

  My friend and I were at the library. He tried to unlock my phone. My phone is only 5 tries, then supposedly, according to the settings that I have for it, is supposed to "lock" for 5 minutes.

  "Hey Kevin," my friend said to me ' what happens when I go wrong 5 times?

  "Don't know that I've never tried. Lemée see here»

  Your settings does not have BlackBerry lock after 5 attempts, your settings make it DRY after 5 attempts. If you didn't know that a BlackBerry wipes after putting in an incorrect amount password attempts, so you don't have the search feature. It's a BlackBerry feature that was on all the phones that I never treated.

  'I wonder what happens when I press that button that says do not touch' just do not touch the button, or if you're curious, google it.

  I took the phone from her and something like "laetitia", random letters that clearly weren't my password entered. Suddenly, my phone says «wiping...» 0%... 17%... 25% "I laughed and said" Oh no! " It's wipe my memory"in a way pleasant, and my friend is interested even more. I thought it was a complex system of lock-up, only to find out...

  35%... 57%... 83%... 92%... 100%

  My phone turns off. When I turned it back on, my phone has a new image of the hourglass. She was different from the other hourglass that I had used previously. I got a little worried. "What the * beep *" I said quietly.

  It turns out that my phone was erased

  all my contacts

  all my settings

  My theme (which explains why the hourglass was different)

  all my music

  all my ringtones (except for the blackberry default ones)

  all my old text messages (my memories)

  I am unable to change my theme, although I'm trying to figure that out as we speak, but due to the nature of this topic I also

  No access to Blackberry Internet browser

  No access to Brickbreaker

  No access to one of my old Blackberry applications (which none had been installed recently)

  No access to the media player.

  So please, someone give me a reasonable explanation before I have to actually call RIM and request a new phone; If this isn't a Pearl at least one similar to this one, so I can be sure such thing never happen again.

  I don't know what I'll do without these contacts, it is my biggest concern. Some of these people were friends over long distances that I do not have access to get the number of.

  I made the assumption that there is no way to solve this problem. But maybe someone could be an Angel and explain a solution.

  Thank you

  Kevin.

  Sorry, I guess the only advice that can be given here is, be more careful with that let you play with your machine. But the unit seems to work fine.

• BlackBerry Smartphones BBMessenger and my refurbished phone!

  Hello. I just got my "new" refurbished manufacturer phone to replace my old, who out crapped on me. I reinforced my phone, transfer all files on my new phone and was able to install all my old applications (facebook, MSN, WeatherEye, etc.) but for the life of me, I can't have the BBMessenger to work. I get a message saying:

  "Sorry, your device does not to the system requirements that are needed to support Blackberry Messenger for 4.0 and 4.1 software."

  I ran the update on the software, downloaded what I thought was an updated version of the office, but nothing helped.

  Here is my phone features:

  BlackBerry 8130

  4.5.0.77 (3.2.0.5.1 platform.)

  Help of the kernel v3.8.5.32a

  You are not sure if you need anything anyone else?

  If someone could help em with this, I'd appreciate it. I'm a bit a ditz when it comes to complicated stuff to computer and software, so try and make it simple for me, please?

  Thank you very much in advance.

  See you soon!

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• BlackBerry smartphones, I think that my phone hates me :(

  Hi so yes

  I did have my Blackberry for a while and today I downloaded a theme (free trial Doodles) and since I decided to try it my phone has continued to spoil

  Does not open my options so I can't change or remove this theme

  BlackBerry App World does not open apps so that I can not download another theme

  I don't really know what to do

  Someone please help

  Hi and welcome to the forums!

  Try to run your device in safe mode. You should be able to remove the theme of the problem. I suggest a peripheral complete backup using Desktop Manager before deleting anything.

  Thank you

  Bifocals

  KB17877 How to start a BlackBerry smartphone in safe mode

  At the start of the BlackBerry® smartphone, safe mode can be used to prevent third-party applications to run automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.

• BlackBerry smartphones I want my new Blackberry Contacts

  I have Xperia X 10 and I had taken backup Contacts and even recorded in a single VCF file for 500 contacts and I want all the contacts in my new blackberry, please help.

  Thanks in advance

  Kind regards

  Rakesh

  VCF files can be imported into Outlook, where you can import or synchronize with BlackBerry using the BlackBerry Desktop Software.

  If you can export or convert these VCF files into a CSV file, you can import the CSV on your BlackBerry using the BlackBerry Desktop Software.

  KB11194 How to import contacts from a CSV file already created for the BlackBerry smartphone

• BlackBerry smartphones, I bought a new Blackberry Storm Verizon 6 weeks ago...

  6 weeks ago, I bought a new Blackberry Storm from verizon. The phone failed to work properly and has been replaced. I can't reinstall vlingo without re-purchase. I contacted vlingo but their instructions do not work for a re - install, they asked me to contact you. I don't just feel I should buy vlingo twice.

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  http://www.BlackBerry.com/BTSC/KB18646

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

• BlackBerry smartphones can not send new text of the messages folder

  I have a Bold 9650.  I have, unfortunately, updated for the new OS and now I am unable to send texts from the news of my Messages folder.  I can send an email and response to text, but when I open the menu and click on 'Another new message' there is nothing there.  It's a dead link.  I have to go in my contacts folder, compose and send text, then close to everything in my Contacts folder.  Is this a bug or something put in place bad?

  This new OS is horrible.  He got all these bells and whistles, with none of the previous operating system usability.

  Don't give up quite yet, Stacie.

  OS 6 is a solid operating system with many advantages over the OS 5.  If you have recently upgraded to it, your phone can not be used to it and she can act a little.  This is normal and with a few tweaks here and there, we can get it just how you want.

  A battery pull will probably solve this problem.  Remove the battery while your phone is on, then replace it.  Return to your Messages folder and see if the option appears.

  If Yes... Yay!  If not... let know us and we will try something else.

• BlackBerry Smartphones Ever since my new software update, I can't use my browser on my blackberry torch!

  Last night, I downloaded the new update of the blackberry software. When I go to the update of the software screen, it says "latest version 6.0 package 2647.»

  I have apprently went from bundled software version 6.0 2342, at bunder 2647.

  I was not able to use my browser since the update, and I do not have wifi.

  Help?

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you