BlackBerry Smartphones BlackBerry 7920 turn off? Please I help just go please

Hello, I just bought an unlocked Blackberry 7920 and the problem is that the screen becomes black out of no where (it basically looks like touring, but it's not) and I now come to the realization that it is not a screen saver or because black light turns off. The screen goes black and you don't see the menu, or anything like that. This has happened several times today and yesterday, and I'm not sure what to do about it. The last time the screen went black an error message pops up saying the following: Prefetch except / or reset of exception. I also noticed that when the screen went black red flashed on top of the BlackBerry. I am sure that it is not a battery problem because the blackberry has been fully charged.

What should I do to solve this problem, or is it irreparable? Thanks for the help

Yes. Did you do the OS upgrade/recharge that I took the time to point you to?

Tags: BlackBerry Smartphones

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