BlackBerry Smartphones BlackBerry 9930 world / "BOLD"

I have a Bold 9930.  I need to download an app for my vehicle.  When I click on the BlackBerry App World icon, he says: "to continue using BlackBerry App World, you need to upgrade your current version.  "For more information, please visit www.blackberry.com/appworld/support."  Below that is a button "Upgrade".  When I click it, it takes me to the BlackBerry World page where appears an 'Upgrade' button today  When I click on this button, the following message appears: "sorry, your session has expired.  Please close all browser windows and then return to the home page. "However, I don't have to open browser windows.  Help, please.  Thank you

Hello and welcome to the community!

Here's a knockout who deals with this error:

  • KB32113 When you try to update the BlackBerry App World storefront via the BlackBerry browser, the following error is displayed. "I'm sorry your session has expired.". Please close all browser windows and then return to the home page to start again"

I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

    I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

    When I click on the BlackBerry App World on my camera icon, I get the following message:

    "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

    So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

    So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

    I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

    I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

    "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

    So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

    If anyone has any advice on how to solve this problem, it would be much appreciated.

    The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

  • Applications for blackBerry Smartphones does not open on Blackberry Bold 9780 after download of Blackberry App World

    My applications are not open on Blackberry Bold 9780 after their download of Blackberry App World.  They complete the download, they are free applications.  When I press the button to open the application, it does absolutely NOTHING.  I don't know what else to do, so I have remove off the 9780.  Please help me! -Jennifer

    I guess what I'm confused about this... is if we are going to solve all the apps that does not open, and now you have removed people... How shall we proceed?

    Who is?

    Let me to this Counsellor... Once you have downloaded an app from AppWorld, even if you are not invited to do, once the app is installed, make a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  • BlackBerry App World insensitive on my Bold 9700 smartphones

    Hello

    Can someone help me with this?

    1. in an accidental action a rash skin and not calculated, I deleted the Blackberry App World, (who had hitherto worked perfectly on my Bold 9700).

    2. I found a link on the site Web of BlackBerry to download the App World and the download/install seems to work, but when I tried to activate the App World icon, nothing happened.  Even after a reboot sweater and battery system.

    3 I deleted App World again - intentionally this time-"BOLD" connected to my PC and download App World via the site Web de BlackBerry again via the PC.  This version of App World was as insensitive as the first download.

    4. I deleted App World again--again--and for the devil, downloaded again via my 3 G network connection, this time choosing an option of different language: French.

    5. the French language to download/install seems to work, and I could not even the icon App World to launch the App World app, when I clicked on it.   Despite App World seeming to know who I was and accept my payment for an application, it would display just NOT a list of the applications that I have bought/downloaded in the past; It would display only the two apps I had downloaded with my last (French-but-en-English) version of the App World.

    6. then the App World icon has stopped working too: the screen would Flash when I clicked it, but would not launch the application itself.  Not only that, but some piece of it continued to run in the background, draining the battery: the App World icon would not leave my screen Application Switch.  Even after system reboot and full battery pull, the icon remained in my Application Switch screen.  But by clicking above all remember to screen all Applications.

    7 so now I deleted App World again, just so that my "BOLD" is not run out of juice before that my day job is completed.

    All suggestions/help someone on this forum has to offer will be welcomed.

    Thanks for your time and your interest to help; Maybe one day I'll be able to return the favor!

    Well, it was a bit of a drag, but I solved the problem by reinstalling my OS.  Thanks for your interest to help me solve the problem!

  • BlackBerry Smartphones BB App World - 9700 "BOLD"

    When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

    Hey Imaan-k,.

    Welcome to the community of BlackBerry Support Forums.

    Follow these steps to download the identity of BlackBerry:

    1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
    2. Select the APN settings
    3. In the APN field, access to the Internet
    4. Save the settings
    5. Remove the battery from the BlackBerry smartphone
    6. Insert the battery into the BlackBerry smartphone
    7. Open BlackBerry App World
    8. Update attempt

    Note: Once completed, restore the APN back to normal settings.

    Let me know if you have more questions.

  • BlackBerry Smartphones blackberry app world disappears from my bold 9780

    In my bold9780 I download appworld and managed has download applications but now appworld disappears from the list of the menu, system settings shows app world I delete and it redownload but no use still I face same problem how to get appworld

    Hi manish14

    Welcome to the Forums of the BlackBerry Support

    If you encounter a problem with the version of BlackBerry World, then download BlackBerry World version 4.0.0.55 which is the best solution now available for BlackBerry World, first uninstall any existing version of the BlackBerry World from your device, options > device > application > locate and remove BlackBerry World, then do a battery pull reboot by removing the battery while your unit is powered.

    After restarting the device from your BlackBerry browser search or click here http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download the 4.0.0.55 version. Also check out this Knowledge Base for assistance:

    KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  • BlackBerry Smartphones Blackberry App World 4.0.0.63 on Bold 9780 OS 6.0.0 upgrade Notification

    Hello

    I am one of those users who had recently re - install Blackberry App World 4.0.0.55 as my app icon disappeared from the main screen with the newer versions. Am I correct to assume that the upgrade to 4.0.0.63 will my icon disappear again?

    Thank you

    You are wrong to assume that.

    It may or may not happen.

    If you upgrade and AW disappears, it's pretty easy to installer.55

  • Problem connecting from my Blackberry Bold 9700 blackBerry Smartphones Blackberry App World

    I'm having problems connecting to the Blackberry App World on my device I get "Fail to pass" message from appearing. Can you advise me what can I do to solve this problem.

    Thank you

    It's sad. Carriers refusing to meet their contractual obligations. Clients have no free method to contact the RIM. Instead, carriers have the responsibility to provide all support front-line. If they don't understand, they want to escalate the case through their channels internal and possibly (if justified) to the bottom of the RIM. So they tell you to contact directly the RIM are, well, "sad", it is in more generous word I can come up with. I suggest you contact them and ask the escalation which are contractually committed to offer.

    Good luck.

  • BlackBerry Smartphones Blackberry app world does not appear in my mobile phone while using it in Saudi Arabia

    Dears

    blackberry app world icon diappeared everything uses a Saudi sim card please help I need to download the new bbm

    Hi Ziko99,

    Please take a look at the following article for assistance with the BlackBerry App World on your BlackBerry Bold 9780 smartphone missing icon. 'BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65' http://bbry.lv/SPblgT

    I hope this helps.

  • BlackBerry Smartphones BB app world icon is absent and cannot use the internet

    Good afternoon.

    Can someone help me please.

    I have the Bold 9780.

    I've updated the bb app world and the icon is missing.

    Apart from that I can't download anything on the internet, and it's very frustrating.

    Help, please.

    Thanks in advance.

    Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.
  • BlackBerry smartphones with a problem with blackberry 9930

    Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

    MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BB App World icon missing

    Icon of BB App World missing after upgrade to 4.0.0.63 running OS 6.0.0.415 on my BlackBerry Curve 9330 of Credo Mobile. Update was BB App World and live. Check the hidden icons. BB App World icon not found. Downloaded BB App World and installed. BB Desktop Software installed App World Watch. Still no icon. Phone says no update of the OS's available.

    More precisely, this:
    On BalckBerry OS versions prior to 6.0.0.706 and the AppWorld icon is not visible, please download the BalckBerry AppWorld veriosn 4.0.0.55 installation.
    Open the BlackBerry browser on the BlackBerry smartphone.
    Open the BlackBerry browser on the BlackBerry smartphone.
    Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    After downloading, please reboot your BlackBerry smartphone when you are prompted.
    Check that BlackBerry App World is located on the home screen.

  • BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

    Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

    Hi trishthestranger

    Please uninstall AppWorld options > device > application management.

    Scroll down to BlackBerry AppWorld > delete.

    or KB10040 : how to view or delete the application installed on a blackberry smartphone

    Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

    Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

    After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Smartphones from blackBerry app World connection

    Help I have a new BB bold 9900 and whenever I try and put in place and go to app world it always tells me "BalckBerry App World struggled to connect to the Blackberry app world of broadcasting. "Check your network connections, and then try again" WTH does that mean? the world of the app is down? What is my 9900 connections?

    HELP PLZ

    THX

    Hello and welcome to the community!

    There are several KBs that discuss error... as such, I recommend to look for KBs public for one that fits your situation:

    There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

    Good luck and let us know!

  • BlackBerry Smartphones in need for Bold 9700 BlackBerry Desktop software

    Hi all
    I need the link to download the software of BlackBerry Desktop for bold 9700:
    -
    BlackBerry® 9700
    Smartphone (3G, Wi - Fi)
    6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124)
    Band 3G 1,2,5,6
    The kernel v3.8.6.5 encryption
    Brand version: 1.0.88.664u

    Concerning

    BlackBerry Desktop Manager takes in charge all Blackberry handsets and the Playbook.

    You can find more details on the Windows version here - http://btsc.webapps.blackberry.com/btsc/microsites/msbrowse.do?UMBrowseSelection=SG_BLACKBERRYDESKTO...

Maybe you are looking for

  • Replacement of the rubber feet on Satellite 3000 - X 11

    HelloAnyone know where I can get 2 rubber feet of replacement for the underside of a Satellite 3000 - X 11? I spent ages by browsing the Toshiba site, but nothing useful coming.Thanks in advanceJon

  • HP Deskjet 1051: HP Deskjet 1051 set preferences

    I don't know how to set my preferences for my HP Deskjet 1051.  I want to print on both sides of the paper, and I don't see where it says that in the settings.  Can someone tell me please how to do this?  Thank you.

  • used to scan

    I have the Hp Officejet 4500 and when I go to can do it the printer... . Select ok... so he said there is no option to scan... I have a scanner at home, but im confused with this one!  It gives me nothing to choose for options

  • "Authentication failed" when you try to deploy to the device app

    Out of the blue in the middle of the day yesterady, I can't deploy all the apps on my Z30. The message (tried both Momentics and command line deploy blackberry) simply says "failure of the authentication of the user. Note that this is different from

  • When you purchase new subscription CC

    I'm new to Photoshop... I live in Switzerland, but I need the English version of the software. When I try to access Adobe... There goes the country site.My question is will my software in french or there is the possibility to change the language sett