BlackBerry Smartphones Blackberry Bold 9700 wifi but not bbm

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• BlackBerry Smartphones Blackberry Bold 9700 for ORANGE bought in the UK, but never used does not work with TELSU SIM in the Canada

  I had a Blackberry Bold 9700 as a gift.  I think it was made for the Orange network in the United Kingdom ('Orange' written at the bottom of the BlackBerry in the front).  I tried to use it with my TELUS account in Canada with TELUS SIM.  The Blackberry does not register any wireless network signal.  The meter of signal display "SOS" only and no TELUS network is avaiable.  My position is Mississauga (Ontario) and Telus wireless covers this area for sure.  I checked that the device is not locked by going to Options-Advanced-online SIM card and typing MEPD Options Online.  The options that appear to say 'off '.  The device seems to read the SIM card because the SIM card # appears.

  Y at - it someone who has the same problem and its resolution.  A large part in this regard, the obligation for any input.

  Hello

  I just discovered the reason for BB does not not with TELUS that I wanted to inquire about registration CDMA you mentioned...

  A smart guy, he asked me to check the frequency bands that supports my BB.  Its sub Options => on.  "3 G bands" that supports my BB are 1, 4, and 8.  These correspond to the IMT 2100 MHz, AWS 1700 MHz and GSM 900 MHz respectively.  The frequencies that TELUS uses in the Canada are groups 1, 2, 5 and 6.

  So, finally tech TELUS came with the answer that my BB is designed to work with some UK frequencies and not with TELUS frequencies in the Canada.

  I've misunderstood and used the term incorrectly HARD LOCK.  The BB I have shows all the options as "disabled" when I go into options in advance-online SIM card and press the MEPD.  Also if I press MEP2 unit not asks me to input MEP codes.  Nothing happens.  This led me to believe that this device is not locked to ORANGE network so the lack of a better term, I used little HARD LOCKED.

  Much obliged for your entry.  It has been enlightening.  Thank you very much.

• BlackBerry Smartphones Blackberry Bold 9700 will not ring

  Hello guys. I have a problem with my BB Phone. It does not ring. When people try to contact me, it just doesn't sound. I have v.5.0.0.586. I tried rebooting by removing the battery, but still the same problem. Could someone help me please?

  Hi BiancaBogdan

  It's fine if your device passes self-test.

  Have you tried to change your ringtone to any default ringtone?

  If the problem persists, then it could be a software problem, but this is my personal advice to stay on OS 5, because the Bold 9700 doen't have enough memory to run OS6, you can install it on your Bold 9700 OS6 but you will have to confront the issue with little memory, will not be able to install the application a lot , multiple tabs, you may experience problems such as freezing and trolling device. I suggest that you should stay on OS5 and try to perform a clean OS Reload that will correct any software problem.

  first make a backup of your device using desktop software:

  KB12487 : How to backup BlackBerry smartphone data using BlackBerry desktop software for Windows

   

  Then follow this KB to recharge your device software:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  After charging, do not restore any 3rd party application from your backup, choose a selective restore, restore only your Contacts, calendar, memo etc. Check your device and see if the problem resolves. If the problem continues then you can start with the native BlackBerry application and continue with the others.

  Try it and tell us your progress.

   

   

• BlackBerry Bold 9700 smartphones may not make or receive calls

  I have a blackberry bold 9700 with TMobile, who cannot make or receive calls since yesterday.  Texts and e-mail work fine and I have done a battery pull approximately five times.  When I try to make a call, it is this constant clicking, almost like a pulse of sound that comes through the phone.  I tried to call the phone my wife and her phone rings with my number, but no voice crosses.  Same problem when I receive a call, the pulse thing happens and it goes to voicemail... which of course, I can't verify.

  I had this phone during nearly two years and that has never happened before.  This just started yesterday past and no change to the phone (OS update, new application, etc.).  Someone has an idea what is the problem?

  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • If it still does not work, remove and reinsert the SIM card.
  • And, if still not, go to the store of your mobile operator and get a free exchange of SIM card and check it while IN the store.

• BlackBerry Bold 9700 Smartphone is not navigation

  Please I need help. I bought blackberry bold 9700 on the Amazon website, but it does not navigate on the GSM network.
  I called my network provider (etisalat Nigeria) and the customer service told me that my phone was suspended by blackberry. They advised me to contact support technique using blackberry. Please help me. I want to enjoy my phone

  Two copies: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-9700-is-not-browsing/m-p/2688359#M159577

  Hello

  Please check your other thread, one post is enough for a problem.

  Thank you

• BlackBerry smartphones none given don't Plan - connected to wifi but not Internet access?

  Hi all!

  I am a new Blackberry owner.  I have a Blackberry Bold 9700, and I use AT & T.  I don't have a data plan, so I chose this phone so I can use the internet in Wi - Fi areas.  I am currently in a WiFi area, and my phone says I'm connected.  However, when I try to open the web browser, it says "cannot connect to the Internet, please try again later."  Is it a common problem with a quick fix?  Any help would be GREATLY appreciated!

  Thank you!

  emeraldeyes7 wrote:

  I did it because I thought that if data services have been activated, then I would be charged for them.  The phone knows use wi - fi when I'm connected to a wi - fi network and I do not load unless I have access to the web in 3G?

  With OS6, you cannot set the browser to be just a HotSpot browser. You can do within OS5.

  Well, IF you are connected to a WiFi hotspot, your device will use the browser and that's it, not much else. Some applications like Opera Mini and Pandora radio will work on a single WiFi.

• BlackBerry Smartphones Blackberry Bold 9700 headset button does not work

  I just bought a Blackberry Bold 9700 with bell, (OS v5.0.0.432), and I try to use the headphones provided with the blackberry.

  The problem I have is that when I press the button on the helmet, I expect to start the voice dialing application, but the button does nothing!

  I tried to look for an option in the settings but can't find anything.

  Can anyone help?

  Hello

  Please make sure that you hold the button down for a few seconds, until the voice dialing function starts.

  Thank you

• BlackBerry Bold 9700 smartphones... Stuck in the update

  My blackberry bold 9700 erased, I try to reload the operating system software, but the process would not go pass the initialization of devices. An error message will appear after saying computer not able to reconnect to the device during the operation stage multi. Please can someone help? Let me die before my phone.

  Hey Jippy,.

  Welcome to the community of BlackBerry Support Forums.

  Take a look at the following article on how to force detect the BlackBerry smartphone using the Application Loader to reload the OS

  How to force detect the BlackBerry smartphone using the Application Loader

  http://BTSC.webapps.BlackBerry.com/BTSC/KB10144

  If this does not resolve the problem that, please contact your point of purchase for warranty and repair options.

  Thank you.

• BlackBerry Smartphones new Bold 9700 with OS6 - read Chinese

  I recently got a bold 9700 my malfunction replace former bold 9700. The new OS6 makes it so different. I need to read emails in Chinese. I downloaded and installed Blackberry Desktop Software version 6.0 Multilingual. When go to Applications, there are only 7 described applications. I couldn't find the "East Asian character and Suppor of fonts that I used to add to my previous bold 9700.  Help, please.

  I found HMthePiratemessage "Re: BlacKBerry Bold 9700 OS6 bundle 1879, os 6.0.0.448 Asia fonts", and it has helped.

  I went to the site of software support,

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  found my carrier AT & T in the North America region,

  some Blackberry Bold 9700 Smartphone

  Download "BlackBerry Handheld Software v6.0.0.2342 (all languages)"

  I installed it, this time, all applications when has appeared on the Application, even the Chinese Pin - Yin entry.

  It took some time to update all of blackberry, but it worked, I can see the emails in Chinese and browse Chinese web sites. I did not understand how yet to input Chinese, but it's good enough. I hope it helps you too.

• I can't update the Smartphones from blackBerry bold 9700 to OS6

  I'm trying to update my bold 9700 OS6, but I can't.

  If you really want to update your device, I would say that do you a 'new' OS installation according to the following instructions:

  1. Use Desktop Manager to backup your device.
  2. Close the Desktop Manager and disconnect your device.
  3. Download an application on your computer called BBSAK (BlackBerry Swiss Army Knife). You use it to wipe the operating system of your device. You can get it here: www.bbsak.org
  4. Download the latest OS for your device, you can get here. https://swdownloads.BlackBerry.com/downloads/entry.do?code=9461CCE28EBE3E76FB4B931C35A169B0.------
  5. Connect your device to your PC and start BBSAK. It will ask you a password. If you don't have a game for your device, simply click OK.
  6. Choose the option to wipe device. Once completed, you will be left with a blank screen and an app 507 error, which means that the wipe has been a success.
  7. Unplug your unit.
  8. On your PC, navigate to C:\Program Files\Common research in Motion\AppLoader. Delete the file in the lower part called vendor.xml.
  9. Connect your device.
  10. In this same folder as shown above, there is an executable file called Loader (has a small telephone next to him). Double click on that and it will start loading your OS.

  You have to reinstall and 3rd party applications you have, keeping in mind that if you're under OS 5 now, some of your applications may not be not compatible with OS 6, in which case you will also need to update those which in addition to the resettlement.

  Please post back and let us know how it goes!

• CONFIGURATION of E-MAIL blackBerry Smartphones unable to put in place the mail on my blackberry bold 9700

  Problem:

  Cannot set up email (NOT BUSINESS)

  Main menu > Configuration > "e-mail account".<-- when="" i="" click="" email="" account="" nothing="" happens,="" will="" not="" open="" up,="" in="" the="" off="" chance="" it="" does="" open="" up,="" it="" allows="" me="" to="" select="" either="" "internet="" mail="" account"="" or="" "enterprise="">

  If I select the Internet e-mail account I will need to return to the Setup page, if I select company it will allow me to go to the next page. But I'm not trying to set up a corporate email account.

  Support: Bell

  Phone: BlackBerry Bold 9700

  Troubleshooting efforts tried:

  -Battery pull & learn from Sim Card

  -Reset

  I called technical support and it is indeed a problem with the update of the OS 6.

  They sent me a link to update and now it works.

• Connection blackBerry Bold 9700 Smartphone problems

  I have problems connecting my device with the USB cable.  I tried three cables, and while my PC see my Blackberry Bold 9700 and evenb acknowledges his PIN code, it does not synchronize.  I tried to uninstall and reinstall the software, but to no avail.

  Can anyone help?

  If you have the correct version installed for your operating system (for example. Windows 32/64, Mac, etc.) and you run the program with administrative privileges then the end of the computer should be g2g.

  On the top of my head, you want to make sure that the SD card is not write-protected, otherwise I would just do a backup then a reload of the sw of pocket.

• BlackBerry Blackberry Bold 9700 Smartphones blocked (or stuck) with 99% of the loading bar HELP!

  Hello world!

  Well, everything is explained in the title, my blackberry bold 9700 is block 99% of the load bar when I reboot it.

  Yesterday I had like 3 or 4 updates to some app and then I reboot but now it's blocked... I try to remove the battery several times, did not work, I try to use alt + shift + del several times, did not work, I try to use BBSAK but the blackberry cannot recognize... I don't know what to do and the worst part is that I did not do backup everything (ok so I'm little kind of stupid, but...)

  In any case of me HELP

  Thank you!

  YES! I found a solution! Working on it since yesterday! It is an application that has been blocked my BB

  So for all of you who have had the same problem here's what I did: I use the AppLoader, you will find cor D, F no matter) / Program Files / Common Files / Research In Motion / AppLoader / loader

  Launch the loader and connect your blackberry to the PC by USB. BUT it must detect the blackberry before the loading bar reach 3/4. So when the blackberry is detected, quickly click Next, then you should have a list of all your applications. Now deselect the application causing problem (or if you don't know which deselect all to remove all) and then click Next. PLEASE KEEP IN MIND THAT THE LOADING BAR SHOULD NOT SPEND 3/4. After that it's going to be something and if you see that it blocks just to make a reset in now alt + shift + del 2 times, wait, she returned to the loading bar and try again to detect the phone in the AppLoader who does not close during this manipulation... After all, that things blackberry should restart and hope for you, came back to life. So, in my case, I lost all my photos (don't know why), but at least I'm keeping all my contacts and messages. In any case it's better like this than all lost...

  Sorry for my bad English, I think that everything is not really clear, but perhaps that might help someone...

• TELUS of Smartphones blackBerry Bold 9700 in Northern Ontario?

  Hello, I'm about to buy a Bold 9700 from telus, and I wonder if the unit will not operate even where I live.   I live in Timmins, and we do not have ' have 3 + coverage according to the telus website, but we have Rev.A CDMA coverage (which is what I have on my htc device), and we also have a GSM coverage with the rogers network.

  The Blackberry Bold 9700 from telus will work in Timmins in ontario?  Will's use of Rogers GSM bands?   I'm better off getting the Curve 8530, which is a CDMA phone?

  Thanks for the comments, I need to know before you buy.

  9700 will not work with CDMA.

  Bell/Telus works exclusively on the HSPA network for the 9700 unsure about Rogers however.

• BlackBerry Smartphones the Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  The Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  It's not clear to me, if only the bluetooth Blackberry devices work with the Bold 9700, or any bluetooth device.  With the Bold 9700 recognize to ask the code four numbers when first by aligning it with the HS820?

  I matched two Plantronics, a Motorola and an earpiece/headset Cardo bluetooth with the 9700 and they work very well for phone calls, but I can't get the audio from Media Player to play on one of them.