BlackBerry Smartphones Blackberry buttons do not work

If anyone has experienced this problem - the green button, the trackball, the red button and the letter A do not work on my blackberry. I tried the reset (remove the battery), but it does not work. To make a phone call I have to use key on the keyboard to display the contact via the menu and when the call is completed, I can't hang up. It's my third blackberry and this is the first time that I have something like this. If anyone has experienced this how to solve this problem?

Update: I noticed that even when I took the battery the screen was always on, and the buttons still does not work when I reinserted the battery. So, I took the phone out (it was quite easy, just was to remove the 6 screws) - then I cleaned the trackball and the internal parts of the keyboard with alcohol. And put the whole phone and viola! buttons work again.

Tags: BlackBerry Smartphones

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