BlackBerry Smartphones Blackberry curve 8520 white goin guard then dies?

Suddenly, my bb 8520 curve goes white then dies even if he is charged at 100%? I got new battery but still does it? So, it may be the battery?

Hello and welcome to the community!

I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

You may also use these tips:

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Curve 8520 smartphones stuck on a 'white screen of death '.

    Hello world

    I have a Blackberry Curve 8520. Yesterday, he got stuck on a white screen, with a little black clock in the middle (the kind you see when you're waiting for a page to load in the browser).

    Even if I turn off my phone, take the battery or put it on charge, this "white screen of death" I read he is described by other people online, won't go away!

    If anyone can help, I would really appreciate it. Thank you.

    Ok.

    If your BlackBerry is turned off the power with a black or white screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • Help blackBerry curve 8520 screen went white with funny icon blackberry Smartphones and saying reload softwear 552

    Hello my blackberry curve 8520 screen went white and funny circle icon has developed with reload softwear 552 at the bottum of screen what I do as he won't do anything ive tried battry sweater and turned back, and he who always brings

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • BlackBerry smartphone BlackBerry Curve 8520 cannot connect to PC

    Hi, I recently bought a BlackBerry Curve 8520 Smartphone. I want to transfer music from my computer to the BlackBerry files. I have already installed the BlackBerry Desktop Manager. But even after I connect the BlackBerry to the USB port of my PC, when I click on "Media Manager" in the Desktop Manager, a message appears saying: "Media Manager is only supported using a USB connection, to run the Media Manager, please connect your device to your computer via a USB cable.

    When I check my BlackBerry, there are the popup on the screen:

    "The source of load connected to your Blackberry device cannot charge your battery. Some USB hubs may not supply enough power. Plug the hub into a socket (if available), then reconnect your BlackBerry device. Connection to another (different computer, USB hub or USB power) USB port check that the USB cable is properly connected to your BlackBerry device and a USB port, check that your computer is not in sleep mode, standby mode or hibernation. Check that BlackBerry USB drivers installed on your computer. »

    I can check all of the above, except for the drivers USB BlackBerry. Can someone tell me where I can download it? Moreover, I did not have a SIM card, I do not know if that plays a role in the present.

    Thank you in advance.

    Hello and welcome to the Forums of Support BlackBerry.com.

    Have a SIM won't matter for what you are wanting to do.

    1. make sure that you are connected to a main REAR usb port, not a USB port on the front or a usb hub.

    2. one. Go to Options > Media Card
    (some themes or BlackBerrys can call this ' settings > Media Card ")

    b. check the following parameters (if they are that way, then changes according to the following:)

    • Media card support: on
    • Mass storage Mode support: on
    • Auto enable mass storage: Yes

    c. save the settings and exit

  • Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

    HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • E-mail blackBerry Smartphones BlackBerry Curve 8520

    Hello

    I can receive emails on my BlackBerry Curve 8520.

    However, I can't reply to emails.

    Please notify.

    Thank you.

    Hello Lyner47

    Please try in the same sequence:

    1 - Save your pocket computer.

    • KB00510 : How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 remove and return your Service book

    • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 : Send service for the BlackBerry Internet Service directories
    • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    After restarting, please check if you are able to send or reply to emails, if the problem persists then refer to this Knowledge Base and try these solutions:

    KB02567 :   Send option is not available when shipping or you respond to an e-mail from a BlackBerry smartphone

  • BlackBerry Smartphones BB Curve 8520 email settings out of box

    Configuration of e-mail.

    I recently bought a blackberry Curve 8520 and am unlocked, I had problems with installation - in my email.

    I should go to implement. Configuration wizard, click on send Setup.

    And only makes its appearance in my device that says: I want to use a professional email with blackberry enterprise server account.

    The e-mail settings: add more envelope account is missing!

    I activated my 100% fine host routing table, but I can't set up a personal e-mail, a company one.

    What and how do I do with it. I am brand new in BB.

    Any help much appreciated, thanks!

    Note:

    Some wireless service providers and third-party equipment manufacturers have processes called master reset, factory resetor master clear, which erases all the data and parameters for devices user non-BlackBerry carriers, restoring their to a 'factory' or 'out of box' State. The clear Pocket command performs this function even on a BlackBerry smartphone:

    Maybe I do it by mistake!

    Do you have BIS (Blackberry Internet Service) active on your account rather than BES (Blackberry Enterprise Service) - BIS is the customer service that allows you to add up to 10 personal email accounts.

    If in doubt call your carrier.

  • BlackBerry Curve 8520 Smartphone won't turn on all the way, please help!

    I have a blackberry curve 8520, I bought last month some time.

    I woke up yesterday morning and the balckberry was off and not turn on after that I pushed down on the button. So I loaded for some time, and yet, it wouldn't turn on. Then I took off the charge it, took out the battery, put the battery back and it restarts. The loading bar went well in the end, and my ISP logo appeared. And that's when he stopped loading. All that will show is the logo, it does turn off, unless I get out the battery again.

    I had downloaded an application the previous evening, he stopped working out appworld, which could affect it? I tried to connect it to my computer, but it won't let me delete or add applications.

    I take out the battery for hours and the SD card. He still wiil only turn on until my ISP logo.

    Help, please! Any advice would be helpful.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • BlackBerry smartphone BlackBerry Curve 8520 BIS not connected

    Hello

    I got a BlackBerry Curve 8520 at work for some reason, my BIS does not work, it says not connected and I can't seem to fix. The here's what I've done so far.

    1. checked with my carrier (MTEL.BG) I have all the necessary data active serivices.

    2 rebooted a few times handheld (battery pull and waited 30 seconds).

    3 Resed to factory settings.

    Tried to register my device using host Routing Tables (the table is empty), but nothinh happens.

    Called tech support and they attempted to register my devide without success. They said that my pocket computer probably have a fault and replace it.

    Somehow, I think that my carrier or my own missing something and this should be fixable.

    Any ideas?

    EDIT: my phone signal is still on board, but I noticed that colleagues (with BIS job) have EDGE instead.

    Thanks in advance!

    Cabeza2000 wrote:

    Thanks for your reply about THS... I know that other guy managed to do that, but nothing for me. It can have any relationship with the fact that I have on board and that they have on BOARD?

    100% directly related.

    Overall, honestly, it's your carrier which should solve this problem. If you bought the BB through the carrier and they can't or won't to solve it not, then by all means in their recommendation of replacement.

    Good luck!

  • Pdf reader for blackBerry to blackberry curve 8520 Smartphones

    Hello

    is anyone know a functioning drive pdf for blackberry curve 8520, os 5.0?

    I am looking for a pdf application open and read PDF on my blackberry.

    Oh and btw, it should be free to download also.

    go, the blackberry app to open and edit the words no doubt, excellent documents and files powerpoint is not made of a pdf reader in the free version.

    If I'm not mistaken the pro [paid app] version has a pdf reader/editor, but I can't buy it because I don't have a credit card and I don't know how else to buy the wireless app.

    so if anyone of you thought a free pdf reader for bb, could you please let me know.

    Thanks in advance.

    Look for the Mobipocket eBook Reader. Finally, I knew he supported all models BB running OS v3.7 and above.

  • Smartphones from blackBerry Curve 8520 - Blackberry MAPS - how/where can I configure the GPS signal?

    I took a brief look at the questions on the CARDS, but none of these go to the ART GPS end does not. (I'm sure it's somewhere in the support forums, but I found nto).

    I have the icon of the WAP on my Blackberry Curve 8520. But when I click it I don't see is a grid nd no card. I checked Options Options/Advanced/cards and it is said by default Blackberry MAPS Service - EU. I also checked the place settings and under GPS Data Source it comes up with a list of all my contacts id bluetooth I suspect this is where it goes wrong, but I can't be sure.

    How can I put the correct GPS data source. How/where can I set this up please. ???

    Thank you

    JJ

    Any other ideas as to why the Blackberry connects sometimes to devices and sometimes does not. I saw him sign for a brief moment especially for my GPS dongle. Then fell to new. The signal on the dongle seems it continues to blink.

    When I take my BB in my car it instantly takes the car blue tooth

    Don't understand why he doesn't connect properly on my GPS unit now.

  • BlackBerry Smartphones BB Curve 8520: Too many files by directory?

    Hello

    I recently bought a 16 GB micro-SD card and formatted for my BlackBerry Curve 8520 but when I try to copy all the contents of my file music (about 2000 files) on the map, my BlackBerry tells me that the card contains a few errors and I need to reformat. However, it works when I put only a small amount of files on the card (for example, 50 music files). Is there a way to fix this? Should I divide my music in different folders or something?

    Thanks in advance,

    pie3636

    Hello

    After several tests, it seems that my BlackBerry has not simply as songs with Japanese characters in their title. I just renamed some of my songs and now it works perfectly!

    Thank you

  • BlackBerry Smartphones BBM 8 for BlackBerry Curve 8520

    Hello

    Please let me know if BBM 8 is available for the Curve 8520.
    If Yes, then please provide a link to download.

    Thanks for your time and your support.

    Visit BlackBerry World from your phone and search for BBM. When the application opens, look down to see what version it is. I think BBM 8 is available for your phone, but do a search in the BlackBerry World, which will confirm. If the specified version is lower than 8 BBM, then it is not available for your phone. Only applications that are compatible with your phone will be displayed when you perform a search from your phone.

    See you soon.

    PS typing www.blackberry.com/bbm in the browser of your phone will be entitled to download in BlackBerry World page.

  • BlackBerry smartphones, I can't install OS 5 for my Blackberry Curve 8520

    I have a Blackberry Curve 8520, with BIS, TIM Brasil.

    Official website of Blackberry, I downloaded the new OS 5. and it does not appear in my Blackberry Desktop Manager in the update list or another list, including the Loader.exe list.

    I all day, with the exception of the blackberry os, which is currently 4.6.1.272

    Please quick help.

    Thank you

    Mario

    You, for sure, your data BB plan active and are able to get the email, etc. ?

    What is necessary for the update to OS 5.0.

    If the operating system that you have downloaded is not specifically for the carrier which is the brand of the device, you will need to install the operating system on the computer and then when you have completed it, delete vendor.xml file located in c:\program files\common search in motion\apploader.

    Then after you remove that, in this same apploader folder, is a file called Loader.exe.  Double click to install the OS on your device.

  • BlackBerry smartphone BlackBerry Curve 8520 stuck in alt mode

    My BlackBerry Curve 8520 you wet a few days earlier, he has since remained dry with all parts removed on top of my Virgin Media box. I checked for damage today & it seems to work very well, besides the fact that he is stuck in alt mode.

    Any suggestions on how I can get it out of the alt mode? The button does not appear to be stuck. The 'alt' in the corner icon changes in '123' when I select the button to the left, but when he deselected the ALT mode changes

    I've done a few handfuls of battery, removed all applications third & re-installed operating system.

    To be able to type normally with letters I either press and hold ' Back/back', 'X' 'V' or 'B' button, or the button of "$". While taking these I can choose if I want to 'alt' or not, but then it returns when I let go anyway.

    Thanks in advance for any advice you can give.

    A using the phone just on BB messenger, hold button ' $' to type letters & mode alt exploded its own! Hope he doesn't now!

    Hello

    With water in a BB infiltration, there is only one thing that is certain: the results will be unpredictable.

    See this FAQ:

    Since you've done differently, these unpredictable results may be even more so, as well as the likelihood of any success may have decreased. But, again, it is not predictable. The only thing I can think of is for you to try as stated in the FAQ and we hope for the best (pending the worse, of course).

    Good luck!

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