BlackBerry Smartphones BlackBerry Device Software

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• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones LOST after installation of BlackBerry® Device Software

  It's very frustrating!

  After you have installed the latest version of BlackBerry® Device Software od yesterday, my contacts on my BB and my BBM contacts were lost...

  Even my Brickbreaker game is gone. My game folder was empty. How can I get that again? I tried the application world, but in vain.

  Fact!

  Just tied your BB to the PC, then once the BB Desktop Software appears, click on Application Loader. Find the Brickbreaker Application, then click on [+].

  Don't forget to press APPLY to complete the update

• Charging Curve 8900 Smartphones blackBerry device software

  Hi I have a problem with my Blackberry device software, how to remove and re intsal software on my Curve 8900?

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• I could develop Java Application for Blackberry device software version 5.0 to 6.0 JDE

  Hi, expert,

  I saw this line of the ' BlackBerry Java Development Environment - 4.7.0 - fundamentals Guide'.

  It is said:

  ===============================

  With each major version of the BlackBerry Device Software and the FMV of BlackBerry, Research In Motion includes the
  corresponding Java API and version of the BlackBerry® Java® development environment. The version of the BlackBerry device
  Software determines the version of the BlackBerry® integrated development environment that you can use to develop
  applications. For example, RIM released BlackBerry Device Software version 4.0 and BlackBerry JDE version 4.0 in even
  time. BlackBerry JDE version 4.0 supports APIs that were introduced in BlackBerry Device Software version 4.0
  and BlackBerry JVM version 4.0.

  The applications that you create by using BlackBerry JDE Version 4.0 only work on BlackBerry devices
  running BlackBerry Device Software version 4.0 or later.

  =========================

  The last sentence talking about version 4.0 of JDE. I think that would mean that I could not develop a java application on JDE 6.0 for Blackberry 5.0 version of the software, even if I do not use any new API to 6.0. However, it seems to me that it is a useless limitation. Could someone throw some lights on it?

  I'm going to agree with superdirt here.

  I have the 5.0 OS update of applications work well on OS 5.0, 6.0 and 7.0 of the OS OS phones.  I try not to recompile for levels of the OS, if I can, and so far I've been perfectly safe with OS 5.0 running on the later levels of the operating system.  So you should be able to get away with just using OS 5.0.

  Not that it is important for you, but I just thought I documents some historical information about level changes.  .

  As far as I know it 2 change cod in the file format, one to the 4.0 OS and the other in OS 4.2.  Therefore, if you want to run anything in OS 6.0 or above, it must be compiled in OS 4.2 or higher.  Again, I have applications compiled to OS 4.2 running on OS 6.0, without no problem devices.

  There have been changes to the API - the result is that the code that works in OS xx does not work in OS yy where yy is after xx.  I hit a few of them and have so far managed to rework the code so that it works very well on both levels of the operating system.  In general it is things that I do wrong anyway, as the older operating systems (from memory) are not as strict on when the event Thread must be used.

  The problem with OS 4.7 compatibility is an impact and to get more of this, for devices touch screen only, I compile using OS 4.7.  If an application that uses only the functionality that was available in the OS 4.2, I compile on OS 4.2 for non touch screen phones and OS 4.7 for touchscreen phones.  And everything works fine.

  I hope this helps.

• Differences between the version of BlackBerry Device Software and platform. Help, please...

  Hi guys!

  I'm really confused... Help, please!

  We have developed applications for our customers. We tested with our BB8700 and it works fine.

  We used JDE4.2 for development... and we think that it will work on v4.2 based handsets.

  But our customers wrote that it works on v3.7. Why? Is this possible?

  I looked at the information about my 8700 device and then noticed: v4.2.1.107 (platform v2.3.0.84)

  -What are the differences between the version of BlackBerry Device Software and platform?

  Possible customers spoke of version 3.7 of the platform?

  There is a list of the devices, where we can find the version of BlackBerry Device Software by BlackBerry device model?

  Or where we can find information about the models of devices that will support our application?

  Thanks in advance!

  AFAIK there is no version 3.7 platform.

  Customer talking about the OS version.

  So, if they have the device OS version 3.7 you must use JDE JDE 3.6, 3.7 or older.

  Or take updated device OS if the necessary software is available.

• Upgrade to Smartphones blackBerry device software

  Hi, I downloaded a v4.6.0.126 of software for device updated after finding the link in another thread.

  In my DM when I click on and then go in the device software tab it shows there like v4.6.0.126 4.0.0.135 platform, so I installed it all correctly.

  My question is, how to install some applications of this new operating system updated on my phone?

  I found another thread that has steps to do this, but I can't seem to make it work.

  Whenever I click on the application loader the only things in the list are what I downloaded manually i.e. google map, nav4all.

  I would not see a list off apps like blackberry maps, Messenger etc.?

  -Download the software update

  -Run and install the newly downloaded program.

  -Do not check the option to open the Office Manager at the completion of the installation.

  -Go to C:\Program Files Research In Motion\AppLoader and delete Vendor.xml

  -Connect the BlackBerry to USB

  -Open the Desktop Manager

  You will be prompted for the update at this point. (Otherwise select Application Loader) and you will get the prompt for updating.

  Note: Before performing an update of the OS, it's a good idea to back up your BlackBerry, just in case something goes wrong.

• Smartphones blackBerry device software upgrade problem

  Hi all

  I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

  I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

  http://www.t-mobile.com/bbupgrade/

  I followed the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

  (I tried method 1 and method 2)

  However, it will not install little matter what I do. I even tried using CrackMem.

  Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

  No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

  One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

  http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

  Any help would be appreciated.

  Hi and welcome to the forums!

  One that you said that the software and the model doesn't matter, said you bad.

  Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

  Go to the AT & T software download site and get the right device OS for the 8310.

  When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

  I have the number of site and the version to download for you at the bottom of the post.

  When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

  When the download is complete, then go to the directory on the PC you have loaded to and run the

  self-extracting file. The software will be installed in the directories in the files of the Office Manager

  If the application loader will find it.

  Follow each step exactly as written now from the first step of the procedure of FAQ.

  Thank you

  Bifocals

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  BlackBerry Handheld Software v4.5.0.152 (Multilingual)
  Package Version: 4.5.0.152
  Composed of:

  • Applications: 4.5.0.110
  • Software platform: 2.7.0.90
  • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
  • File size: 89,91 MB

• BlackBerry Smartphones BB8100 device software v5.0 Upgrade... FATAL ERROR

  Guys,

  I have a BlackBerry 8100 with software version v4.2.1.101. With this version, I could not able to listen to music through my bluetooth (wireless). So I dicided to upgrade my software with version 5.0 (later). I downloaded the 5.0 version of the Desktop software and installed in my laptop.

  After installed, software to office by train to install device software v5.0 in my blackberry8100 which is connected via the USB port on my laptop.

  He has been collecting information from device and tries to save my camera... so far very well.

  After backup, next step is, 'connecting to the device ROM', ther, I get "ERROR FATAL" took place and saying try again.

  I tried several times, always I am getting same error msg which connect to my device. Even I tried, after removing my SIM card, memory card.

  I checked the compatibility of the version of the software for my 8100 device, its says YES. But still I am facing this problem...

  Fortunately, my camera works fine with my old software itself, even if the error occurred during the upgradation... :-)

  Please, help me to update my device with the latest version of the software.

  Thank you

  Guys,

  I solved this problem myself only...

  What I did:

  1 uninstalled my DesktopSoftware v5.0, which I've already updated since version 4.1

  2 install bits version DesktopSoftware later, I chose DesktopSoftware v4.5.

  3 downloaded Device Software v5.0 (Web-based)

  4 removed my my camera SD memory card.

  5 run it downloaded Device Software v5.0.

  He back-uped my data, remove the old software and installed the new version of the software.

  Clean and good appearance than before. Very well...

  I'm not sure it's the right way... , but it worked for me...

• Relocation of Smartphones blackBerry device software

  HI -.

  I have installed the device software v4.5.0.52. I need to reinstall this version because of another problem.

  My version of Desktop Manager is 4.5.0.15.

  How can I force Desktop Manager to reinstall the same version? I have the options to add/remove applications,

  but the box of the software cannot be deselected.

  Here's what I see:

  1) click on Application Loader

  (2 see 2 options one) remove and b) update of the Applications

  3) click the Start button in Add/Remove

  (4) I see a table of all applications. By clicking on the Options button, I see a pop-up that has the

  Option of device to 'Delete all application data' and 'clear all already installed applications '.

  I can't select the checkboxes to remove them.

  What is the best way to reinstall the same version?

  Thank you

  Amod

  I just found that too this information with the 4.5 software problem: http://www.blackberry.com/btsc/KB15835

• BlackBerry Smartphones BB Device software - what and where

  Hello world.

  I had a problem with my app, thanks to this forum, I found that the reason was the old version of my device (on the box fairs 4.5.0.52) software.

  I need the 4.5.0.62 version and more.

  Today, I spend several hours looking for such a version, but I'm only confused with all available versions.

  So, my question is, what is the latest version available? Is - this version is stable? Where can I download it? Download somewhere unstable/development version?

  My BB is 8300.

  Thank you.

  This isn't a recommendation to install, but if you need the software, visit this link!

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=7411

  Let me know if it helps!

• Change of Smartphones from blackBerry Device Software from Rogers AT & T

  I have a 8800 AT & T bought.  I unlocked it and I use it at the Canada on the Rogers network.  I want to change the software to the software of Rogers.

  I've updated the OS to 4.5 using the file of Rogers, but remain AT & T configurations.  How to switch to Rogers/view/configuration of the program?

  Thank you.

  MrVain wrote:

  I can live with the splash screen.

  What I can't live with is-

  * The ugly icons AT & T

  * The left button that is attached to a PPT or PTT function that doesn't work here.

  * The absence of cards on my main screen.

  * everything is organised differently from what I got used to with previous balckberries.

  If it's just a theme thing, please tell me where to find the most frequent that most Rogers Blackberry come with by default.  If there is more than that, please let me know as well.

  1 change the themes. You can get the theme that you want for free from many places and if you want a specific theme of Rogers, read here:

  http://www.BlackBerryFAQ.com/index.php/How_to_Add_Vendor_Locked_Themes

  Other free and commercial themes are here:

  http://www.BlackBerryForums.com/Media-Center/

  2. on your BB > Options > screen/keyboard > scroll key of convenience options and set them as you wish.

  3. where is your card? In a folder? Go ahead, highlight (Don't icon) and press Menu > move and drag it to the arrow in the folder and drop it there and then look on your main screen. (this process is in line with your version of the OS on the device and may vary slightly).

  4. move your autour icons where you grew up used to be. Highlight the icon you want to move > Menu > move and scroll anywhere. I don't know what your old device looked like, so move them all around you.

  Good luck.

• BlackBerry Device Software 4.5 - protocol Bluetooth Smartphones?

  I would like to know if my 8800 with v 4.5 supports the Bluetooth version 2.0 protocol.  Here's why:

  I have a Ford vehicle with the sync, which allows me to pair the phone with the car for hands-free interaction, etc.  The directory is downloaded into the car and I can scroll the directory on the screen of the car or make a call via voice commands.  I had the most recent Sync update downloaded to the car about a month or two there - the telephone directory has been fully accessible prior to this upgrade, but now I get a message that my directory is "not available".  In Options of Bluetooth on the device, "Address book transfer" is set to "All entries" (I have a "Download successful" message once the download is complete).

  I contacted the customer service of synchronization (* cough *)-they told me that the new update use stricter Bluetooth version 2 Protocol.  If my device does not support v2, it is the reason of my problem of directory.

  How can I find out which version is supported, and are there other settings on my camera, I have to check?

  Thank you!

  It's easy. Go to blackBerry.com website and use the function 'compare the devices.
  and compare your device with the latest two devices: Bold and 8900.

  It brings you here:
  http://NA.BlackBerry.com/eng/devices/compare/product-attr-compare.jsp?products=946&products=1528&Pro...

  check the "input/output voice" and you will see that the 8800 does not support Bluetooth 2.0.

• BlackBerry smartphones Change Device Software

  Hiya. I bought a Blackberry 8830 to online auctions. It came with software version 4.5.0.186 (Platform 3.4.0.59). I am with Telstra (Australia) and the software version of Telstra I downloaded from the Blackberry site, to get the applications specific to Telstra, is the 4.5.0.75 version and the Platform 2.7.0.66, which seems to be the latest version.

  (the file name is 8800EASTASIA_PBR4.5.0REL75PL2.7.0.66_A4.5.0.52TELSTRA.exe).

  My phone will not be upgraded to this and I guess because it is a downgrade. Any ideas anyone?

  See you soon

  Doug.

  Hi and welcome to the Forums!

  Well, since you're on 4.5.0.186, and you want to install is 4.5.0.75, which in fact would be a downgrade. But... when I look at the download of Telstra (via this portal) site, I can't even find their offering a bundle of BONES for a 8830... only a 8800, should not work at all. Maybe it's actually the reason why you can not install it... because it is not compatible with your 8830.

  Hope that helps!

• BlackBerry Smartphone keyboard lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

  Greetings! -recently improved 8520 handset to the software device to 5.0 - all very well except that the icon I use most - the "Lock keyboard" icon has disappeared. Looked everywhere - icons hidden etc - no luck. Someone at - it a similar problem?

  For the keypad lock icon, you must have a password enabled on the device.

  You can lock the keypad by pressing the mute on the top of the unit.