Smartphones blackBerry device software upgrade problem

Similar Questions

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry device software upgrade

  Software upgrade system could be installed on my computer, but apparently something wrong with the Desktop Manager. He doesn't want to upgrade. Once earlier I was able to update via the Desktop Manager but lately it seems that something has gone wrong with it. Can someone help me? Thank you very much.

  If you have installed the software of another carrier, you need to delete the vendor.xml file located in "C:\Program Files Research In Motion\AppLoader.

• Smartphones blackBerry after software upgrade problem

  
  

  I know that it sounds simple but have you tried to uninstall and reinstall the application?

• Charging Curve 8900 Smartphones blackBerry device software

  Hi I have a problem with my Blackberry device software, how to remove and re intsal software on my Curve 8900?

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• Upgrade to Smartphones blackBerry device software

  Hi, I downloaded a v4.6.0.126 of software for device updated after finding the link in another thread.

  In my DM when I click on and then go in the device software tab it shows there like v4.6.0.126 4.0.0.135 platform, so I installed it all correctly.

  My question is, how to install some applications of this new operating system updated on my phone?

  I found another thread that has steps to do this, but I can't seem to make it work.

  Whenever I click on the application loader the only things in the list are what I downloaded manually i.e. google map, nav4all.

  I would not see a list off apps like blackberry maps, Messenger etc.?

  -Download the software update

  -Run and install the newly downloaded program.

  -Do not check the option to open the Office Manager at the completion of the installation.

  -Go to C:\Program Files Research In Motion\AppLoader and delete Vendor.xml

  -Connect the BlackBerry to USB

  -Open the Desktop Manager

  You will be prompted for the update at this point. (Otherwise select Application Loader) and you will get the prompt for updating.

  Note: Before performing an update of the OS, it's a good idea to back up your BlackBerry, just in case something goes wrong.

• Relocation of Smartphones blackBerry device software

  HI -.

  I have installed the device software v4.5.0.52. I need to reinstall this version because of another problem.

  My version of Desktop Manager is 4.5.0.15.

  How can I force Desktop Manager to reinstall the same version? I have the options to add/remove applications,

  but the box of the software cannot be deselected.

  Here's what I see:

  1) click on Application Loader

  (2 see 2 options one) remove and b) update of the Applications

  3) click the Start button in Add/Remove

  (4) I see a table of all applications. By clicking on the Options button, I see a pop-up that has the

  Option of device to 'Delete all application data' and 'clear all already installed applications '.

  I can't select the checkboxes to remove them.

  What is the best way to reinstall the same version?

  Thank you

  Amod

  I just found that too this information with the 4.5 software problem: http://www.blackberry.com/btsc/KB15835

• BlackBerry Smartphones Blackberry Desktop Software installation problem

  I had a problem with Roxio Media Manager constantly want to reinstall.  So I corrected this problem and and uninstalled the Blackberry software. Then I tried to re - install Blackberry Desktop software so that I can sync my contacts on my computer at home.  I tried this from a downloaded version 4.6 and with the version on my Blackberry CD.  Same problem with both.

  The installation starts and claims of language, then installation starts for a few seconds.  Then I get this message:

  Error opening installation log file.  Verify that the specified log file location exists and is writable.

  I can't get past this message.  He didn't tell where is the location of the log file.  Other installations of software, it's only the Blackberry software that will not be installed.  I tried to rename CProgram Files\Common InstallShield and make it read/write, but this install always fails with the same message.

  Any ideas to try?  Nowhere else can I ask for help?

  Andy

  Thanks, that worked.

  I unzipped the file, then I opened a cmd window and manually run msiexec with your Blackberry msi file.  I have added a flag/l to set the log file to a local file FichierJournal.txt and everything went well.

  Maybe you specify a problematic log file name, at least for my computer?

  Anyway, this new version of the Blackberry software works very well to keep my home contacts updated with my work contacts.  I'm glad that I was able to install without the Roxio media manager.  This program made me mad.

  Andy

• The evil of Smartphones from blackBerry Device Software upgrade: "device has insufficient memory space.

  I have currently dropped. 5.0.0.32 8 and you want to upgrade to the latest version because the missions here, the most recent version can solve some problems I'm having with the PC recognize the device memory and map Media.

  Device memory Total 879,2 mb

  The device memory 2.5 MB free space

  14.8 GB memory card

  14 GB free memory card

  Under device memory/Device membory/home/usr

  in these cases, I have NO files

  audio books

  documents

  music

  photos

  podcasts

  ringtones

  Parameters

  videos

  VoiceNotes

  I perform a fresh restart

  connect to: http://na.balckberry.com/eng/update

  Click on the button "Check for Updates".

  Current task...

  then, always during the loading of the ringtones, I get the error:

  "peripheral not a lack of storage space for accomondate appliction selections."

  I don't see how I can remove all of the files that are more out of my device memory.

  What is the solution here?

  The device memory 2.5 MB free space

  1. that ^^ stands for me as a red flag. 2.5 MB of free space is too low. You really need clear a space of memory, applications, etc., from your device or you continue to have problems.

  2. I do not recommend the upgrade route based on the web that you are trying to do. I've seen too many problems.

  Do the upgrade manually.

  First save your device completely, using the Desktop Manager. Then close DM.

  Then, follow the instructions IN this link and downloading the 5.0.0.41 OS 9 for the Storm 9530

  (I guess you have a 9530, it would be useful to the future of your State apparatus model - there are four different models of storm).

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/214688-latest-OS-9530-5-0-0-674...

• 10 10 blackBerry blackberry OS software upgrade problems

  Help, please! .. .Hello everybody... I have problems with my Z10... since I upgraded to the OS 10.2.1.2941, I was not able to connect with my 3 G network... whenever I try to connect to the 3 G network, everything he says is * emergency calls only *... the issue started right after I upgraded my OS... Please what I do?

  Hello crownmx01

  It is always recommended to solve the problems of software/hardware/network with reset BlackBerry phones first.

  KB02141 reset a BlackBerry smartphone

  If the problem persists, then you must call your mobile service provider to view this issue of network.

  Good luck and let us know.

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones BlackBerry Device Software

  Hi can someone help me how to install the software for the blackberry to my desktop device? I already download the installer, but I can't install and what is the meaning of this message

  Windows® Installer. V 4.5.6001.22159

  msiexec/option [optional parameter]

  Installation options
  
  Installs or configures a product
  /a
  Administrative installation - installs a product on the network
  /j [/t ] [/g ]
  Publishes a product - m for all users, allows the current user
  
  Uninstalls the product
  Display options
  / quiet
  Quiet mode, no user interaction
  / passive
  Automatic mode - only progress bar
  / q [n | b | r | f]
  Sets the user interface level
  n no user interface
  b Basic UI
  r reduced UI
  f-full UI (default)
  / Help
  Help information
  Restart options
  /norestart
  Do not restart after the installation is complete
  /promptrestart
  Prompts the user to restart if necessary
  /forcerestart
  Always restarts the computer after installation
  Logging options
  / l [I | w | e | a | r | u | c | m | o | p | v | x | + |. | *]
  i status messages
  w warnings recoverable
  e-all error messages
  a startup of actions
  r registers of the specific action of the
  u user requests
  c initial UI parameters
  m out-of-memory or fatal exit information
  o disk out-of-space messages
  p - Terminal properties
  v performance
  x extra debugging information
  + - Add to the existing log file
  ! -Flush each line in the log
  * - Log all information, except the x and v options
  / log
  Equivalent of / l *.
  Update options
  / Update [; Update2.msp]
  Apply updates
  / uninstall [; Update2.msp] / package
  Remove the updates of a product
  Repair options
  /f [p | e | c | m | s | o | d | a | u: v]
  Repairs a product
  p only if the file is missing
  o If the file is missing or an earlier version is installed (by default)
  e If the file is missing or an equal or higher version is installed
  d if the file is missing or a different version is installed
  c If the file is missing or checksum does not match the calculated value
  has all the files to reinstall the forces
  u all (default) user-specific registry entries
  m all requirements (by default) computer-specific registry entries
  s all (default) shortcuts
  v-runs from source and recaches local package
  Setting public properties
  [PROPERTY = PropertyValue]

  Consult the SDK Windows® install to get additional documentation on the
  command line syntax.

  Copyright © Microsoft Corporation. All rights reserved.
  Portions of this software are based in part on the work of the Independent JPEG Group.

  When I click on my installation wizard it always shows

  OK, let me suggest you restart your PC, try to run the EXE file you downloaded again.

  I've never seen this message before the Setup file.

• Smartphones blackBerry desktop software installation problems

  Hi all!

  Just got my first BB - the Curve 8330.

  I am trying to install the Desktop Manager software (version 4.5) from the CD included with the phone (Sprint).  I tried twice with no success and the same result - it hangs or freezes towards the end of the installation.  It is said it should "take several minutes", but an hour?  I didn't know that it would take too long.

  I would try to cancel the installation, but nothing would happen and I would end up having to force its closure with the Manager tasks.  The icons would display, but the program itself would not do much.  Due to the partial installation, I couldn't uninstall it or restart the installation.  You had to do system restore to get rid of it.

  I did it twice!  So now, I am currently downloading version 5.0 from this site (without Media Manager which seems to cause a problem) and see how it goes.

  Has anyone else has this problem?  Should I have waited longer?

  After much frustration, I tried one more thing.  After having been suspended for three hours, I restarted my computer (using the power button on the machine, because no matter what other way would not have worked).  I rebooted with the progress of installation still bar top and "running".

  Then I ran the software disc and tried to install again.  He acknowledged that I had partially installed the DM software and he gave me the ability to edit, repair and another thing (don't remember).  I chose to fix it.  This completed the installation process!

  When I made this installation, I did it without the Media Manager.  After the "repair", I could go back install Manager media without any problem.

  What a relief to be able to back up my BB!

• Language of Smartphones blackBerry - device software

  I want to remove my camera, some languages so I need the software for device, unfortunately I can not find my operator in your list, ORANGE ISRAEL, I can see other operators outside of it.

  can you please direct me the download page RPO ISRAEL ORANGE?

  When you run the application loader, you will be presented with a list of applications and software to install with check boxes and the others to check for load or uncheck to no load.

  Do you not see that?

• Software for Smartphones blackBerry device

  Hello

  I'm with Cytamobile-Vodafone in Cyprus,

  can someone tell me or give me a link as to where I can download the latest version of the software for my "BOLD", I don't know if the sites listed on the page I checked will be OK. Cytamobile-Vodafone has not been mentioned.

  (Download and install the latest version of BlackBerry Device Software from your wireless service provider. You can find software web download site here wireless service provider)

  Thank you

  Dave

  Thanks a lot, great that@s and has worked well.

  Perhaps you can help with another query I have, I have an icon that gives gives me time in London also temperature. This seems to be the default location on my "BOLD". It is editable here in Cyprus?

  Concerning

  David