BlackBerry Smartphones caller/receiver cannot hear anything ;(

Help

Problem when I call, I do not hear them, and they don't hear me. Help, please!

Kay

Curve 8520

Hi Kay

You tried to perform a battery on your BlackBerry® smartphone pull? If so, and you are stil affected by this, I suggest you perform a backup of your BlackBerry® smartphone, and then reload the software as described in the article below:

KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

Thank you

Tags: BlackBerry Smartphones

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