BlackBerry Smartphones problems receiving calls on my new Blackberry Curve 8520

My new Blackberry curve is not receive calls. I tried to take the battery out, connect to the orange network and change the profiles manually. any help would be appreciated.

Thank you, Caroline.

Hello!

I suggest the following:

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then I suggest that contact your operator voice services are controlled by them.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones New Blackberry Curve 8520 - configuration of e-mail and network problems

    Hello! My friend bought a new Blackberry Curve 8520. It is based in South Africa. She is facing 2 problems: 1. in the corner right gprs/edge is displayed in small fonts, and she is not able to use the inernet for applications. The phone was for 30 hours, and he still has not changed. 2. When you complete the setup of e-mail, it is only given the option to select a professional e-mail address, and there is no option to add a personal e-mail address. Help, please! I made a move on the phone and also reset, but the problem persists.

    Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

    You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

    Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

    Good luck.

  • Manufacture of blackBerry Smartphones and receive calls

    I recently bought the blackberry curve 8520 on talk and I can't make or receive calls, call failed if poster, also I can not configure my email address

    Phone call should work. I don't know what the problem is here.

    Gabrielle wrote:

    also I can not configure my email address

    Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

    You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

    Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

    Good luck.

  • Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

    HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • BlackBerry Blackberry Curve 8520 Smartphones - cannot add new Contact or edit Contact details in directory

    I use Blackberry Curve 8520.

    Previously, I had problem with device software and I reintall the software of the device according to your advice.

    Now my motto using the software v5.0.0.681 (Bundle 1168, platform 5.2.0.67) and I have problem in my phone book.

    When I try to add a new contact, nothing happens (I press the button), to an existing contact, I only view the details but nothing happen when I pree the button to edit the contact details.

    What's wrong?

    Hey! Guys,

    Still no word from Blackberry, but they are pretty active on twitter.

    Please retweet this to get their attention to this issue.

    https://Twitter.com/#! / status/lordhg4/191239721039560705

  • Problem on GPS on Blackberry Curve 8520 blackBerry Smartphones

    (Sorry before... My English not good... ) I use curve before 8520_ a long time ago, I was using facebook place in my bb... After that I wipe my bb... after that I have cannot use facebook place... and none given GPS Source also. When I arrived I didn't get response from bb 'SUPPORT GPS. Your device does not support the location service. To use facebook place, a device with integrated location service is required. "this is the answer. then I download Google mp... and bb maps... still does not work... I am open Option > Advanced Option > GPS > but none of data source for GPS... nothing elese... and off location... what I have to do. Help me

    Hello

    Welcome to the community

    I understand your frustration but the GPS function is not supported by Blackberry Curve 8520, this feature is on most Blackberry 3 G devices. You can consider getting a device that supports the functions such as new phones OS7 except 9220 Curve and 9320. Please see the link below on the specifications of your phone.

    BlackBerry Curve 8520 - full phone Specifications

    Ron

  • E-mail blackBerry Smartphones BlackBerry Curve 8520

    Hello

    I can receive emails on my BlackBerry Curve 8520.

    However, I can't reply to emails.

    Please notify.

    Thank you.

    Hello Lyner47

    Please try in the same sequence:

    1 - Save your pocket computer.

    • KB00510 : How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 remove and return your Service book

    • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 : Send service for the BlackBerry Internet Service directories
    • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    After restarting, please check if you are able to send or reply to emails, if the problem persists then refer to this Knowledge Base and try these solutions:

    KB02567 :   Send option is not available when shipping or you respond to an e-mail from a BlackBerry smartphone

  • Update my SIM card to use in my blackberry curve 8520 blackBerry Smartphones

    Hey,.

    I recently bought a blackberry curve 8520. I bought Orange talk so he came with a SIM pay as you go. However, I already have a contract with orange & use my contract SIM card into my new blackberry. The works of simcard of contract but I cannot connect to the internet without having wifi, it means that I can't access to blackberry messenger, or any other applications online. It also means that as soon as I leave an area internet wifi I'am unless it was my reasoning for the purchase of a blackberry. It also won't let me register my email with it, in the setup it comes with an option 'I want to use a professional account with blackberry enterprise server' if Insert my pay as you go simcard everything works completely fine.

    I was wondering if there was anyway to update my SIM card? Or any other solution to this problem?

    Thank you!

    You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

    Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

    Good luck.

  • BlackBerry smartphone BlackBerry Curve 8520 cannot connect to PC

    Hi, I recently bought a BlackBerry Curve 8520 Smartphone. I want to transfer music from my computer to the BlackBerry files. I have already installed the BlackBerry Desktop Manager. But even after I connect the BlackBerry to the USB port of my PC, when I click on "Media Manager" in the Desktop Manager, a message appears saying: "Media Manager is only supported using a USB connection, to run the Media Manager, please connect your device to your computer via a USB cable.

    When I check my BlackBerry, there are the popup on the screen:

    "The source of load connected to your Blackberry device cannot charge your battery. Some USB hubs may not supply enough power. Plug the hub into a socket (if available), then reconnect your BlackBerry device. Connection to another (different computer, USB hub or USB power) USB port check that the USB cable is properly connected to your BlackBerry device and a USB port, check that your computer is not in sleep mode, standby mode or hibernation. Check that BlackBerry USB drivers installed on your computer. »

    I can check all of the above, except for the drivers USB BlackBerry. Can someone tell me where I can download it? Moreover, I did not have a SIM card, I do not know if that plays a role in the present.

    Thank you in advance.

    Hello and welcome to the Forums of Support BlackBerry.com.

    Have a SIM won't matter for what you are wanting to do.

    1. make sure that you are connected to a main REAR usb port, not a USB port on the front or a usb hub.

    2. one. Go to Options > Media Card
    (some themes or BlackBerrys can call this ' settings > Media Card ")

    b. check the following parameters (if they are that way, then changes according to the following:)

    • Media card support: on
    • Mass storage Mode support: on
    • Auto enable mass storage: Yes

    c. save the settings and exit

  • BlackBerry smartphone BlackBerry Curve 8520 BIS not connected

    Hello

    I got a BlackBerry Curve 8520 at work for some reason, my BIS does not work, it says not connected and I can't seem to fix. The here's what I've done so far.

    1. checked with my carrier (MTEL.BG) I have all the necessary data active serivices.

    2 rebooted a few times handheld (battery pull and waited 30 seconds).

    3 Resed to factory settings.

    Tried to register my device using host Routing Tables (the table is empty), but nothinh happens.

    Called tech support and they attempted to register my devide without success. They said that my pocket computer probably have a fault and replace it.

    Somehow, I think that my carrier or my own missing something and this should be fixable.

    Any ideas?

    EDIT: my phone signal is still on board, but I noticed that colleagues (with BIS job) have EDGE instead.

    Thanks in advance!

    Cabeza2000 wrote:

    Thanks for your reply about THS... I know that other guy managed to do that, but nothing for me. It can have any relationship with the fact that I have on board and that they have on BOARD?

    100% directly related.

    Overall, honestly, it's your carrier which should solve this problem. If you bought the BB through the carrier and they can't or won't to solve it not, then by all means in their recommendation of replacement.

    Good luck!

  • BlackBerry smartphones, I can't install OS 5 for my Blackberry Curve 8520

    I have a Blackberry Curve 8520, with BIS, TIM Brasil.

    Official website of Blackberry, I downloaded the new OS 5. and it does not appear in my Blackberry Desktop Manager in the update list or another list, including the Loader.exe list.

    I all day, with the exception of the blackberry os, which is currently 4.6.1.272

    Please quick help.

    Thank you

    Mario

    You, for sure, your data BB plan active and are able to get the email, etc. ?

    What is necessary for the update to OS 5.0.

    If the operating system that you have downloaded is not specifically for the carrier which is the brand of the device, you will need to install the operating system on the computer and then when you have completed it, delete vendor.xml file located in c:\program files\common search in motion\apploader.

    Then after you remove that, in this same apploader folder, is a file called Loader.exe.  Double click to install the OS on your device.

  • BlackBerry Blackberry Curve 8520 Smartphones won't lock! Help!

    I recently bought a new Blackberry Curve 8520 and it was working fine, until a few days before, when he starts does not.

    Whenever I have would work actively one * button to lock as you're supposed to do, he shuts.

    I tried to l ' turn off and then turn it back on again, but it will not always lock.

    It is really annoying because I can't put it in my pocket without Pocket-dialing, one of my contacts.

    Any ideas on how to get it to lock again?

    Hello

    The Blackberry is designed to be reset by removing the battery while the power is on. Leave the battery for a minute or 2.

    See if that solves the problem.

  • BlackBerry Curve 8520 and BB Messenger Smartphone

    Heya,

    I am interested in getting the Blackberry Curve 8520. I have a contract from vodafone with 300 minutes and unlimited texts every month. This would allow me to use blackberry messenger, or do you need to have internet included in your contract to use?

    Thank you

    Emzzzy wrote:

    What is a blackberry data plan? Sorry I'm new to all this stuff xD Blackberry

    You have to pay extra for it? How do you get?

    What: The data connection, you will need to use most features of data BlackBerry (email, Facebook for BlackBerry, internet browser, any data not including wirless WiFi).

    Compensation: Yes.

    How to: Call your operator.

  • Smartphones BlackBerry Curve 8520 with Desktop synchronization

    Hello

    I recently installed the updated my Curve 8520 preconfigured and saved successfully to my Blackberry Desktop software. However, when I try to synchronize Organizer data to the "select data to synchronize Organizer" screen, I cannot check the option buttons. I tried to configure settings, when a warning message informs me that it is to determine the configuration name root to the main system. Then an alert message 'intellysync' indicates an unknown error.

    I tried to reset the settings (which has reported a successful reset), but it still does not work it is to say I would sync.

    Technical data:
    BlackBerry Curve 8520
    Version of the 5.2.0.64 platform
    5.0.0.592 application version (Bundle 1096)

    Appreciate any help - gratefully received.

    Thank you

    Anthony

    Keep me posted

    Do you have a Merry Christmas and a happy new year!

  • Smartphones from blackBerry Curve 8520 - Blackberry MAPS - how/where can I configure the GPS signal?

    I took a brief look at the questions on the CARDS, but none of these go to the ART GPS end does not. (I'm sure it's somewhere in the support forums, but I found nto).

    I have the icon of the WAP on my Blackberry Curve 8520. But when I click it I don't see is a grid nd no card. I checked Options Options/Advanced/cards and it is said by default Blackberry MAPS Service - EU. I also checked the place settings and under GPS Data Source it comes up with a list of all my contacts id bluetooth I suspect this is where it goes wrong, but I can't be sure.

    How can I put the correct GPS data source. How/where can I set this up please. ???

    Thank you

    JJ

    Any other ideas as to why the Blackberry connects sometimes to devices and sometimes does not. I saw him sign for a brief moment especially for my GPS dongle. Then fell to new. The signal on the dongle seems it continues to blink.

    When I take my BB in my car it instantly takes the car blue tooth

    Don't understand why he doesn't connect properly on my GPS unit now.

Maybe you are looking for

  • Tecra S11 with BIOS 3.50 - USB mouse is not recognized at startup

    Hello I installed the latest version of the BIOS in my TECRA S11 - U10, and now my "HID" device does not-that is to say my dongled USB wireless mouse. I must now remove the dongle and re - insert before the TECRA sees the mouse.Boring, just about usa

  • Pick-ups on my cable disk hard external are falling.

    Hello The cable on my 1 TB drive HARD Canvio Basics 3.0 external is falling a part. The pick-up of coper on the end of connect hard drive is all falling. No machine does now detect my hard drive. It is still under warranty as I only bought 3 months a

  • HP Laserjet 400 M401dn: M401dn Firmware - print issues

    Hello. We have 4 HP Laserjet M401dn printers 400 in school.  These have been delivered and installed in time last September. A problem highlighted recently when one of the teachers tried to print a simple Word document with a title in large font.  Wh

  • I try to connect to msn butterfly and this happens Msn mailhost needs to know what file created.

    I tried [regsvr32c:\progra~\msn\msncorefiles], but he's not here. I can only sign in Internet explore and hot mail. You seem to be missing some kind of connector.   Am also impossible to reset the computer to an earlier date.

  • Writing to a file line signal

    Hello Can someone suggest how to write to a signal more long file (sample 1 kHz rat 30 minutes), I understand that I must use a circular buffer, so my computer data in the background constantly acquire so that NEITHER-DAQ retrieves the acquired data.