BlackBerry Smartphones Can I get my Curve 8330 replaced by limited warranty?

We bought my curve in March, so we should be still under warranty for manufactures of one year. Here's what the problem with my phone: sound effects are completely broken. Instead, it's sounds nice when I get alerts or calls, it makes a squealing sound! It started out of nowhere in a few days. I went to a Sprint store and they have immediately cleared saying me that we had to go directly via Blackberry. I searched the site and could not find the information I need to get it fixed/replaced. I don't know where to go in this regard. Can someone point me in the direction I should go?

Welcome to the forums

Normally, you are covered for 12 months, when you get to the phone. Your service provider should be able to replace the phone as long as it has not been damaged by the water. If they refuse to do so, ask to speak to a manager who usually gets things market faster

Let us know how it goes.

Tags: BlackBerry Smartphones

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