BlackBerry Smartphones can not get my 8330 to connect to the computer

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• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not get my curve to download the upgrade of the OS

  I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

  Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones can not get my GPRS to work

  I have recharge my blackberry yesterday so that I can get my monthly by e-mail and the Internet for the next 30 days.  Since I did that my bb didn't work I remove the battery for 3 hours, but still my GPRS is not come until can I do to make it work please.

  If you please, call your mobile operator and make sure your charging has been applied correctly to your data Plan.

  You have your phone number listed on your 'My Mobile provider' or the carrier. Put your phone number on the internet on these public forums for the world to see, is not wise. To change this, at the top of this page, click my settings > personal profile > personal information and in the entrance of the block of type 'Carrier' the name of your mobile operator.

• BlackBerry smartphones can not get a USB connection

  I have a BB 8330, that my computer was able to detect in the past, but can't now. The computer is a HP EliteBook 6930p running Windows XP Service Pack 2. For what it's worth, I'm using a USB cable, but the BB is drawn from the current through it, so I think the connection is made.

  I upgraded my Software Desktop manager Version 4.7

  I tried to go through the procedure here:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...

  and ran into a problem. Task 3 calls to the update of the USB driver. I opened the Device Manager. There was no 'unknown device' or 'other devices '. However, when I went to the USB controllers, there is no option of pocket of RIM. I finally found the file RimUsb.sys in C:\Program Files Research In Motion\USB drivers, but the system does not seem to detect it.  I even copied in C:\WINDOWS\system32\drivers and rebooted, but it made no difference.

  What should I try next?

  I just tried another USB cable and it works. Must be a problem with my cable.

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.

• BlackBerry smartphones can not get appWorld to load on my phone (!)

  BlackBerry Pearl Flip 8220.

  v4.6.0.180 (Platform 4.1.0.61)

  T-Mobile

  When I try to load the appWorld on my phone, he refuses, which gives an error message.  I don't remember the exact wording, but it was something vague, in the sense of "your phone does not meet the specifications".  Best I can tell looking at the specs, it does, unless the "Device software version 4.2 or higher" refers to the platform (4.1.0.61 for me) and not the version (4.6.0.180 for me).  What can I get appWorld on my phone and if yes, how?

  Thanks in advance to anyone who can help you.

  sdgardne is correct, that you must have a BlackBerry data plan to use the App World.  I think that this could be an agreement that has been in place between the RIM and the carriers to ensure that carriers do not have losers completely on App World.  Like that, they are always guaranteed fresh data.

  Unfortunately, there is no way around that.

  Note that Wifi is not considered to be a data plan because the data are transmitted via the cellular network.  I know this can be confusing, but once you understand the correct definitions for things, you will see that it is indeed correct.

• BlackBerry smartphones can not get appworld on BB Bold AT & T

  I can't get appworld on my Blackberry "BOLD", I tried to install via USB and tried the blackberry browser method. I contacted customer support AT & T they told to activate blackberry ot.

  I have a BB Bold 9000 with 4.6.0.167 (latest firmware). I meet the requirements for the appworld (I have a trackball).

  Whenever I try to download it. It is said that my blackberry is not compatible, even if it meets the requirements.

  If you need information more than just ask.

  Can someone help me to get appworld on my blackberry?

  If you don't have a BIS or BES plan, it won't work - even if you are connected over wi - fi.

  I ran the same problem with my "BOLD" on AT & T until I put it in service (I used the SIM card from my iPhone).

• BlackBerry smartphones can not get Livestrong on the new phone.

  First step: right here go us... go a Pearl of blackberry replacement and want to get the livestrong on this calorie counter.  Already purchased through paypal with my old phone in June.  On my new phone go to My App World, he's not here, there, I'm told to 'log in' and I'll be able to re-download it.  When I try to "log in" to paypal from my app world I get an error message that says: 'impossible to authenticate at this time, please try again later '.  I tried for three days.  I go to my computer, log on to PayPal without problem and see if I bought livestrong in June 09.

  Second step: so I don't think, no big deal, I can buy this new... it's only $2.99.  When I try to make I get an error message that says "you already bought this app, go to 'My world' and choose connect from the menu to reconcile your purchase (error id: 20304).»

  Third step: of course I do, and the first step happens all over again...

  How can I get the livestrong app yet? !!  Help, I used to love my blackberry, but I "lose that Lovin' feeling!

  Now, there is a problem with your Paypal account that you not to use it to connect to AppWorld. I understand that you can connect to your Paypal account using a computer, but not enough. You must ensure that each account into your paypal account works fine. For example, if you leave an old credit card that has expired, does not prevent you to use Paypal, but prevent you from connect to AppWorld.

  Thank YOU, you were right.  I signed in to Pay - Pal on my computer and discovered that you must add to your mobile phone and then activated.  You go to profile and add/EDIT a phone.  You will need to activate it!  I added my mobile!

  After I log into 'my world' and it worked!  God bless you.

  Two weeks of the trial, of many phone calls and e-mails to blackberry, verizon, paypal.  And none of them could tell me the answer.    YOU ARE THE GREATEST!

• BlackBerry smartphones can not get my Office365 e-mail account set up

  I have an e-mail account on Microsoft Office 365 (portal.microsoft.com), and I use Vodafone.  I managed to associate this e-mail address with my Blackberry ID.   When I try to add the e-mail address with my camera that I enter the password by e-mail, and after that "processing, please wait...". "if poster for about a minute I get the message"your device had a problem connecting to the server.  Any advice?

  Thanks for trying to help.  I don't know if I could have solved it on my own.  I am in contact with our support of the software company who spoke to me through the establishment.  First I had to download an app called "Enterprise Activation" and run, and then enter the details of my e-mail account, including a password that I would not have known. It seems to work now.

• BlackBerry smartphones can not get HTML email on my BB 8320 curve

  Guys, I just download OS 4.5 and 4.6 DM successfully, everything works fine... except error in Email (HTML view cant) and Yahoo! Go.

  Read all possible solutions here, but don't works do not. I have re - send the book service, restart the BB handset still does not.

  as for Yahoo! Go can not connect and it says: error

  then help guys... what should I do?

  Well, I had finally it works! but not by his own... I had to call T-mobile and told them what ever possible solutions we did on our curve, then finally since HTML still does not work, well, I ask for the support of the RIM and they contact me back... they

  just re - define a system of coding for he htmlpour get it works on the new OS 4.5.

  after they ask to check messanger > options - depends on how

  e-mail you got, each of them must be YES on enable HTML and YES automatically DL images.

  Turn you BB and remove the battery for 10 seconds and turn it back on! they will send the service book and test sending mail... then voila! you got your HTMLpage on your email...

  try to send e-mail to your Messenger... just to make sure it works!

• BlackBerry smartphones can not get the 9930 bis access

  Hello world

  I can't get my 9930 BRI access, it does not get the host Routing Table.

  I have already contacted my service provider and their solutions don't work (like what the call the "provisioning" etc.)

  When I put my sim card into BackBerry one friend, it works fine (BBM, browser...) but it is not with mine!

  Please help me, I'm going crazy because of this problem

  Hello

  First of all, thanks for the reply.

  I solved the problem by using this: http://support.t-mobile.com/message/79858#79858

• BlackBerry smartphones can not get office to show PC :(

  Hi - I have just "upgraded" my previous BB of the wider style to the 7130v and now trying to configure the desktop software so I can transfer ringtones to it.   I downloaded the folder from the site of the provider phone (Vodafone) and it seems to work very well, but he finally did to install the software on the phone itself - I've never had any icon or folder on my PC to run the desktop component.  There was a load of files that have different versions, but not info on which one I should be uploading, so I assume I have need of one of them, but none whose idea.   The site is at: Vodafone Blackberry: https://www.blackberry.com/Downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

  Can someone point me in the right direction for the right software perhaps?   Thank you.

  Clean uninstall of BlackBerry Desktop Manager

  Open this link: http://na.blackberry.com/eng/services/desktop/

  Download BB Desktop Software 4.7 without Media Manager and install it.

• BlackBerry smartphones can not get contacts from gmail account * of * BB (OK I think the reverse)

  Just got my torch last day... first BB for me. I've enabled IMAP on gmail account and went through routine quick (online) which allows for the BB. I saw that the synchronization of contacts has been checked and when I finished to activate the account on the BB it seemed I could see some sort of sync in progress, BUT it seems he went only one way which is BB FOR online gmail account. Thus, the 300 contacts email on my online gmail account did not go to the TORCH.

  These contacts, I can see on my Torch are the 52 I had brought through Outlook a few days earlier using Blackberry Desktop V6 with the torch that is physically connected to the laptop.

  I have checked the filters and I see PERSONAL and BUSINESS, and both are disabled.

  I don't know if it's related but I think I've noticed in the short time I used the TORCH display new emails from gmail in question account, I would have thought that the sender's e-mail address would have been automatically added to the 52 "existing" BB Contacts, but always just the original 52.

  Where these 300 gmail contacts will, if they met, at the TORCH.

  Any ideas?

  Hey Copperbeech,.

  I looked into this question for you, currently Gmail contact limits of wireless synchronization and synchronize only the 'My contacts' and does not synchronize the "all Contacts". A possible work around that would be to copy the contacts to "my contacts".

  I hold that this aid.

• BlackBerry smartphones can not get the wireless to work

  Business email works fine, phone function works fine but I can't seem to get the job of Wi - Fi

  I pulled the battery and and started again without success.  My home network works fine, just don't know what I'm doing wrong. I'm in the configuration of a Wi - Fi and "Manually add network", type the network name (SSID) and set the WEP security then enter my WEP key.  I get the message the connection was successful, but when I try and open my browser I get this error message "unable to connect to the selected Mobile Data Service, please try again later".

  Phone is a platform for v4.6.0.126 9000 "BOLD" 4.0.0.135

  AAARRRGGGGGGGGGGHHHHHHHHHHHHHH!

  Thanks to bifocals!

  I discovered that it was something as simple as the activation of Java script