BlackBerry smartphones can not get my curve to download the upgrade of the OS

I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

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Check the steps below to update OS by installing device OS in the PC-

Step #1:

Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

Step #2:

Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

Step #3:

Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

2. open the BlackBerry Desktop Manager

3. double-click on Backup & Restore

4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

5. choose a location to save the backup file, and then click Save

Step #4:

 

To perform a clean installation of the BlackBerry Device Software, do the following:

1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

2. double-click on the icon of The Application Loader

3. click on next to start the installation

4 type your BlackBerry smartphone password, if prompted, and then click OK

5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

6. click on Advancedand then click the check box next to erase all applications already installed.

7. click Next.

8. click on the check box next to of not automatically backup the application during the process of loading data

9. clear the check box next to the backup and restore applications installed wireless

10. click on Next -> Finish

11. once the process is complete, the load succeeded message

12. click close to return to BlackBerry Desktop Manager.

Tags: BlackBerry Smartphones

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