BlackBerry smartphones can not connect to my blackberry app world

Similar Questions

• BlackBerry Smartphones can not connect to BB travel App

  I downloaded the BB travel via App World app on my torch running OS6 today. I was not able to connect successfully to all. I was able to register and I am now able to access my account through my mobile browser. However, when I try to access the app on my phone, I get every time a "Connection failed" error.  I tested the connection, and the two IPPP for BIBS and Wi - Fi works very well. I'm not having problems of connectivity than this app. I did a battery pull and deleted, rebooted and reinstalled the app.

  Does anyone have a solution for this?

  Thank you!

  There are some tips for troubleshooting and technical support information in BlackBerry blog.

  http://helpblog.BlackBerry.com/2011/02/BlackBerry-travel-help/

• BlackBerry smartphones can not download the new bb app world

  I have a bb bold 9000 and I am trying to download the new app world 3.0.0.73. Every time I get only version 2. something. How to do later?
  Thank you

  Hello estepney,

  Here are the requirements for future reference:

  http://www.BlackBerry.com/BTSC/KB17659

  Availability of blackBerry Device Software is determined by your wireless service provider. You can check the versions available here:

  BlackBerry Desktop and device software download sites

  See you soon

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones can not connect on Facebook

  I need HELP I can not connect on Facebook!  It is stuck on "updated... "forever = hours!  I hope someone in this community has an idea?  I tried to turn my BlackBerry off the coast in the hope that would break the connection, but no luck

  Thank you

  Thanks Cpt Sweatpants I uninstalled FB & reinstalled a few days later! Just did not get around to updating this post

• BlackBerry smartphones can not connect, reset the password for the update!

  forgotten my password.  When I go to the login page, I get my e-mail address, click on 'forgot password' and it comes up with a new page where I get my new email address, and there is a picture of 6 letters/numbers that I'm typing in order to reset my password.  I type in exactly as stated, click on 'submit' and it comes up saying "image does not correspond to" or something like that.    I entered it exactly as shown.  No matter how many times I do it, he only says 'no match' - so, I can not connect, or if I can reset my password.  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  Seems I am dead in the water and locked forever.  It seems that many others have the same problem with no path for resolubion.

  gandcsundvik wrote:

  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  You must call Sprint, they are your software first line and the device's hard support channel. If they cannot solve the problem, you must ask them escalate the problem to a support technique level RIM. They will, and if they do not offer to do so, you must request this firmly.

• BlackBerry smartphones can not CONNECT to BB APPS

  "An error has occurred. Try again later' error connecting to BB Apps. I tried loggin through web and was able to connect with our problems. Can you help me please?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

  I hope that it contains something useful

  Good luck and let us know

• BlackBerry Smartphones can not connect on App World

  I'm on a corporate network. That may be the reason why I'm having a problem.  I registered with a Blackberry ID and when I try to log in I get the error message: "Blackberry App World is had problems connecting to the server Blackberry App World.". Check your network connections, and then try again. "I remember something about a possible conflict that may arise with App World and the new OS 6.0 on a corporate network.  All available patches without having to deal with my IT Department.?

  Thank you!!

  Cigar1 wrote:
  No there is no way to contact Blackberry support?

  Yes. Start with your wireless service provider... they are responsible for all the formal support to their end-users. If they can't solve it, they have the ability to escalate cases RIM for extra support without extra charge. You have no free method otherwise received this improved rim support.

  Good luck!

• BlackBerry smartphones can not download or install 'new' app version if on BB App World My app (as deleted / Archives)

  If we compare the Blackberry App World website for local storm App World, the versions do not match.  Seems that I am obliged to "Reinstall" my 'old' applications previously deleted/archived compared to download and install the latest version.

  2 questions:

  1. When you reinstall an app to archive, the unit first checks to see if there is a newer version available for install?

  2. How can I install the latest version of an application if the old version is listed in Blackberry App World My (as deleted or archived)

  My example

  I used QuickPull Lite on my Storm 4.70... QuickPull Lite version was 2.2.1.  I've updated my Storm to 5.0.  Now I want to install QuickPull Lite 3.5, but my only option via Blackberry App World My Storm is the 2.2.1 version.  Why can't I install version 3.5!  I need to install 2.2.1 then upgrade to 3.5?  What happens if the 2.2.1 is incompatible (with OS 5)?  Any ideas?

  Storm OS 5.0 (Verizon version)

  App World 1.1.0.20

  Thank you!

  Hi and welcome to the Forums!

  The list of applications that you see on this catalogue is the list complete and unfiltered applications for all BB models. The list that you see in the interface for device is filtered for your specific device model and the OS. So what you see in the interface for device is a subset - and it is they who are at your disposal. If a developer does not release an app/version for your device, it does not display in your device to AppWorld interface, although it has shown in the web catalogue.

  I'd say go ahead and Unarchive/reinstall the earlier version. Then go to MyWorld and it will show you if there is an update... If so, update. Then, as the old version is now replaced by the new in MyWorld, you can still archive it like the old version will have been erased.

  It it gives you problems, there are other tricks to try...

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Hope that helps!

  Clear the application cache:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  I hope something here get you again.

  See you soon!

• BlackBerry Smartphones can not connect with BlackBerry servewr

  Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not connect to Internet / locked message screen

  Hello!!

   

  I have 2 questions that I hope someone can answer.
  

   

  #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.
  

   

  Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?
  

   

  Thanking all in advance for your time and your help.
  

   

  Heidi
  

  #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

  (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

• BlackBerry smartphones can not connect to internet via wifi

  Hello

  Can someone help me why I can't connect to the internet using the wifi connection? Prior to that, I can use my internet via wifi with no problems. Should I reformat my device?

  Sorry for the late reply. Please check this article and let me know if this can help.

  "Unable to connect to the Internet, please try again later" is displayed on the BlackBerry smartphone

  Ron

• BlackBerry smartphones can NOT CONNECT to INTERNET

  HI I HOPE SOMEONE CAN HELP MY BLACKBERRY CURVE 8520 ALMOST WALKED OVER TO THE SANDBOX.  IT DOES NOT CONNECT TO THE INTERNET I TRY IF THE BB BROWSER OPTION AND WHEN I CHOOSE GOOGLE IT CONNECTS.  I HAVE ONLY A COUPLE OF DOWNLOADED APPLICATIONS AS THESE DON'T WORK PROPERLY, EITHER JVM104 ERROR COMES ON THE SCREEN.  IM REALLY DISAPPOINTED WITH BB IT IS MY SECOND HANDSET IN ONE YEAR!

  I HOPE SOMEONE CAN HELP!

  • Open your browser, and press the Menu key > Options > Cache operations and CLEAR the cache and history.
  • Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to reboot (Yes, do this AGAIN).
  • Now, once restarted, try again the browser.

• BlackBerry smartphones can not connect to my blackberry id account

  Hello

  I am a former owner of bb 8520 and already has an existing blackberry id.

  recently, I've upgraded to a torch 9810, but now I can not access my account id to bb using my phone.

  However, I can connect without problems with my id when you use a computer.

  can someone help me how to solve this problem?

  I can't take full advantage of the features of my phone because of that.

  Thanks in advance!

  (1) re - format to the factory setting

  (2) then connect your blackberry ID (before restoring the backup file).

  (3) restore backup file