BlackBerry Smartphones Can not download attachments - Documents To Go

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• BlackBerry smartphones can not download attachments - Error Message... Help, please!

  I have a Blackberry Curve 8300 and I try to open and download an email attachment, but whenever I click on it, I get a message saying "cannot complete request more. Service book information not found ".  Is someone can you please tell me what I need to do to be able to upload images, etc., that have been sent to me as an attachment?

  Thanks in advance,

  Susi

  You must have the repushed to your blackberry, either through your BES service books or the service provider

• BlackBerry smartphones can not download the new os 4.5.8 DM to my BB

  I see the new OS on my DM but he always tells me that I don't need an upgrade.

  on my BB options-about v4.5.0.11

  I need/want v4.5.0.81

  My T-Mobile BIN, this is how I managed to download it. but now I can not download it.

  I've been on this since last night! I need to be a * beep *!

  I don't have 4.7 as you mentioned, I have the 4.5 so I tried to download this program (4.7) from the end of this morning. It gets stuck around 30% of download! I have everything shut down, re-start! I have same tryied to remove the old DM and start from scratch. nothing! It keeps stuck to 30%!

• BlackBerry smartphones can not download Blackberry app world

  I tried to update the BlackBerry because I could not download applications, when I open it. He sends me to update the bb app world.

  However, I get this msg: Sorry, your session has expired. Please close all browser windows and then return to the home page.

  Surely my BB is supported by the App World. and my current plan in Nigeria supports the wrld app. How can I solve this?

  Hi agtsih

  If you encounter problems with the BlackBerry world update then try this way:

  On your home screen to Options > device > application > locate and remove Blackberry World of this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  Once you have removed perform a battery pull reboot by removing the battery while your unit is powered on wait a minimum then reinsert back.

  Finally, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the most recent version available.

• BlackBerry smartphones can not download applications

  Hello, I recently brought the new 9320. I have the card memory base San Disk that come with the Blackberry. Also, as soon as I put the phone I downloaded Blackberry Desktop Support software. The desktop software and storage on the phone at the same time options I have a 14.4 MB remaining on the phone storage and 1.4 GB left on my memory card. When I try to download apps on the phone via my WiFi it is said that there is not enough remaining space. I guess that the phone will only attempt to download the application in the device memory. Is it possible that I can get the phone to automatically download the application directly on my memory card? Or is there another problem that prevents me download apps?

  Thank you.

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (the BONE itself more certain applications storage, overhead and such). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Thus, issues of the app, it is a question of AppMemory... Please see the information above in order to maximize the amount of free AppMemory on your BB. If your particular model of BB has a limited amount of total AppMemory, then you must understand the mixture of 'must have' for you and then give priority to your "optional elements" in order to charge as much as you can, sacrifice these things of lower priority.

  Good luck!

• BlackBerry smartphones can not download the curriculum vitae in version 2 GB on my 9800 preimum

  Pls help, I downloaded 2 GB document downloaded the standard version, but now I want the Premium version. But any time I'll data viz for download it send me the app world that will tell me that it is not available for my defrosting. Pls if I download the version premum

  Hey missybee,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  You can download the Documents to Go Premium Version here: http://appworld.blackberry.com/webstore/content/18324/

  Let me know if you have any other questions.

  See you soon.

• BlackBerry smartphones can not download blackberry appworld on my bold 9780

  connected peripheral to my wife to downlod app world and all wifi he said the module does not support download fails... and when I try to download it through my office option, the following message appears: download via a USB connection is not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone.

  pls help

  Hello

  Using your BlackBerry browser test down load App World 3.1 from the mobile site.

  http://mobile.BlackBerry.com

  Let us know how it goes!

  Thank you

  Bifocals

• BlackBerry smartphones can not download the App World software

  I can't download the program Conversion Cog v1.2. I deleted the old version of this program and has also deleted and reinstalled App World. App World says download but it never ends. It just hangs there. There are 23 MB of free space. No idea what's going on here?

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In addition... RIM released version 1.1.0.15 AppWorld... it is highly recommended to be on this version.

  Let us know if this does not work because there is another path to follow.

  See you soon!

• BlackBerry smartphones can not download Twitter for BlackBerry

  I have a flashlight and recently uninstalled Twitter for BlackBerry and installed Uber Twitter instead. Since I found that I prefer the former. However, now I can not install Twitter for BlackBerry. He told me that my device does not meet the requirements.

  The requirements are: 64 MB, 1000 KG free and BlackBerry version 4.5 or higher software.

  I have 512 MG on my device; 3.7 GB available on the built-in memory and 2.9 GB available on my memory card. I use BlackBerry device Software version 6.0.

  I'm going back with BlackBerryHelp on Twitter, but they cease to tempt me what I already tried.

  I tried to download it from the page Twitter (mobile) as well as page BlackBerry.com (mobile) with the same results. I also tried to send the link by email and download it from the link. Nada. The application does not appear in my App World.

  Help? Please? I'm tweetless.

  Hello

  Maybe it's because Twitter for BlackBerry is currently being updated.  Start by following these steps:

  1. with the unit, remove the battery for 15-30 seconds, then reinsert and wait for the device to reboot.  This will ensure that you start with a clean slate.

  2. If you have BlackBerry AppWorld, try to open AppWorld and search for Twitter here.  Twitter for BlackBerry app should be listed first.  You can then download the Twitter app from there.  This will actually give you the most up-to-date version.

  3. If this does not work, or if you don't have App World installed on your device, try to download it again from http://www.blackberry.com/twitter via your BlackBerry browser.  Now that you've done the battery pull and provided all the files are gone, you should be able to download it.

  If she won't even download, let us know.  Perhaps it is that the servers are updated and which is interrupt your ability to download.  If necessary, I'll ask another user of torch to see if it can access the download.  If he can't, then we will move the info along to those who can check it out further.

• BlackBerry smartphones can not download world blackberry via wifi on curve 8520

  can't download apps from the bb world. It displays the message error «we cannot connect you to the world of blackberry.» Make sure that your device is connected to the wireless network and try again." Now, only the browser works by wifi

  Finally found a solution to this problem. I have restored my device with the backup created before that the problem happened and the world of blackberry worked well

• BlackBerry Smartphones can not download or update app world

  Good day to all

  I can't download or update my BlackBerry appworld. When I look on google or update the App World, I get this error on the BB site:

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• BlackBerry Smartphones can not download desktop w/IE 8 browser application

  Whenever I try to download with my browser IE 8, I get an error about an IE browser.  Can I download the file to another machine with IE 7 and then send it to myself?

  Please notify

  Thank you!

  BB Storm 9530

  Verizon Wireless

  (It's brand new and I did not understand the version of the OS but it is n/a on this subject.)

  Oh, not possible... its been discussed here a lot. It would be a nice feature, but not the case, now, at least.

• BlackBerry smartphones can not open attachments

  It is a new problem that has just begun.  Do not open attachments of any kind.

  You get an error message? What happens when you try to open a?

  First try to reset the device by removing the battery for a minute? Subsequently, the unit will restart (~ 1-3 minutes). Try to open an attachment and see if it works

• BlackBerry smartphones can not download bb application world

  Hello

  Can someone tell me why I can't download the "Photo studio" app to my bb application world?

  I select but is does'nt giving me the option 'DOWNLOAD' or sighn.

  Thank you

  charamaine wrote:

  Hello

  Can someone tell me why I can't download the "Photo studio" app to my bb application world?

  I select but is does'nt giving me the option 'DOWNLOAD' or sighn.

  Thank you

  Hello

  I don't know what the part highlighted is... but I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  2B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3. If your BB locks after issuing clear cache, do a battery pull reboot

  4. return to the AppWorld. Connect to MyWorld (if there is one) and try again.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry smartphones can not download apps: error has occurred, please try again later

  Hello

  I can't download apps. When I try, it appears: error has occurred, please try again later. Can you help me?

  I got the same msg come, go in2 installation options, date and time. Now have a violin all with these settings. U mite have 2 change your zone 2 another country in the same time zone as u if that makes sense? Worked 4 me and many more people than I have read on here.