BlackBerry smartphones can not upgrade os bb bold 9900

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• BlackBerry smartphones can not switch on my bold 9900

  Hello..

  last day I kept my bold 9900 for reload and when I came back, it shows a black screen with a battery symbol. I tried to load it once again, while the red light blinks, then switches back to the black screen with battery. then I tried to turn on my phone with the battery of my friends and I could pass on my phone. but after a while the battery got also dried upward and when I tried to load, same problem happened.

  I tried every possible way to turn it on. tried to update to os using desktop and web software with or without battery. When she reached the reconnection to the jvm, it displays an error saying: failed to connect the device. tried using jl cmder, but it does not connect the device too saying cannot open the port.

  hope that some of you could help me with a solution...

  zameertm wrote:

  (1) I put my battery on the phone and tried to charge, what happens is, the red light is coming for a while and then a black screen with a battery symbol. I kept it for hours and I think that my battery won't charge. but when I tried to load earlier when my phone is turned on, it shows that the battery is charging. so I think that the problem is not with the battery, and because my phone is off battery does not charge.

  Okay... but in order to solve this and do what, whether you still need a fully charged battery. How to get yours... but you have to do, and you can do when trying to load in the BB.

  zameertm wrote:

  (2) went to this peripheral os download page. but the operating system specific carrier. my phone is not carrier specific, as I bought it from the RIM. My carrier is Asia-Pacific - AUNTIE DOCOMO gsm, but they do not have the os 9900 "BOLD".

  All operating systems are released by the carriers. Model number any carrier what OS can be used in any device, as long as it's for the exact same. Indeed, it is that deletion of the SELLER. XML files doesn't work - causes Setup to bypass validation the carrier of the source of the operating system against the carrier allocated to the device.

  Even if you bought directly from BlackBerry, it will still be originally were for a specific carrier. All BBs have a unchanging VendorID value, which indicates the carrier for which the device was built into their firmware. Even a BB unlocked, which can then be used on any compatible media, retains this original VendorID. And it is in fact only VendorID which is checked against the SELLER. XML files in the operating system package - removing the SELLER. XML files allows to bypass this check, allowing you to use any carriers OS package.

  zameertm wrote:

  So where can I download 9900 os directly on my desktop software?

  Now that you understand the process, you know how to proceed. Choose from companies that take charge of your model, the operating system package you want.

  Good luck!

• BlackBerry smartphones can not upgrade world BB (I think)

  A few weeks when starting AppWorld on my phone, it said I needed to upgrade my AppWorld/world software.  I went through a process of downloading, including the signing of an agreement of the user, who probably took care of him.

  But I don't, because I didn't take over the world.  Here's what I'm trying to start:

  Press App World icon in the home screen

  Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

  Select [update]

  A web page loads up, that resembles http://appworld.blackberry.com, except that do not load images

  And here I go, because I do not know what, if anything, I have to have from there.

  I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

  Help please?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones can not turn on my "BOLD"

  Had my Blackberry "BOLD" for a few months now and keep recently to 'lose' my ISP.  Can access the net ok.  Remove the battery and put back set the claimant instantly, until today.  At out the battery and put it back in and now I can't turn on my "BOLD".  There nothing... no lights, not even when plugged into the charger.  It is quite dead.  Any suggestions on what to do now?   Thank you

  Finally I talked to my ISP.  They took me by diagnostic checks and asked me to try different ways to load but still no lights.  They decided that the handset is dead and launch me a new.  Thought I would update you pack the same thing happen to you.  Kudos to thouse that resembled my question.

• BlackBerry smartphones can not receive emails on "BOLD"

  I have updated my OS to a newer version (6.0) and I can not receive email on my phone.  He tries to connect but the message comes back that it is impossible to connect to the server.  I backed up my phone today, can I return to a previous back upward, and then restore on that?  It's back up to 2 years, how that affects my phone, it's to say, contacts, etc.

  I solved the problem... I just took my battery and released.  Phone has started to receive emails from all my email addresses.

• BlackBerry smartphones can not upgrade my camera 9780 os 6.0.0.285 863 to (2115) also my bbm disappeared after I updated to bbm 6... PLS HELP ME

  I'm trying to update my device (9780) OS 6.0.0.285 software bundle to bundle 863 2115 (I guess) using blackberry desktop software and web... software but it keep telling me the same notification that "an error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists.

  my internet connection is fine... I can still browse and download other things

  I already try to download the software for the device in the list of the provider (in this case, I use indosat, cause im in Indonesia) and the site is in maintenance huff... >.

  When I give up on upgrading my os, I try to install my bbm bbm version 6... Then, my device reboot... and his party... There is no icon of bbm... in my management of applications, there is blackberry messenger still in version 5, but when I try once more) download one from the web, he says "already installed".

  Please help me solve this problem...

  Hi s88.

  Welcome on the support Forums!

  About the issue with BBM, sure that BBM is uninstalled from your list of applications and reinsert the battery. Then try to reinstall BBM by accessing www.blackberry.com/bbm using your BlackBerry browser.

  When the upgrade your device software, you need to download the device software, published by the provider without original BlackBerry wire. If an update is available, I recommend this installation on your PC and retry the upgrade.

  I hope this helps.

• BlackBerry smartphones can not browse internet on Bold 9700

  Help, please! I can't browse the internet. When I click the trackpad in the browser, that nothing is happening.

  I know that this is not the phone, because the trackpad works in all applications and when texting and answering emails. The only place where it does not work is when I'm going through.

  Someone knows why--or how to fix it?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, please restart your browser.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not access the Hotspot browser on Bold 9900

  I recently bought a Bold 9900. Unlike my older 8520, this phone is an option to choose between browser and browser Internet Hotspot. I followed ' options > device > advanced system settings > push browser "and there is no icon for the browser. Then I did some R & D on the net and found out that the 7.0.0.261 OS does not have this feature. Instead, it passes to the browser or Hotspot on its own depending on what kind of service you are using that is to say whether a Wi - fi or BIS. I just want to know who is this thing, OS 7.0.0.261 true or there is something wrong with my phone. And if something is wrong, what can I do about it? Pease reply someone...!

  What you read is true.

  New phones BlackBerry will choose the browser type for you on how you can access the database.

  See you soon.

• BlackBerry Bold 9780 Blackberry Smartphones - can not hear callers but they can hear me.

  BlackBerry Bold 9780 - can not hear callers but they can hear me.

  I tried to pull the battery but still not - working speaker works well, what happens to incoming and outgoing calls.

  No factors have changed since I am finally able to hear an appeal (yesterday)

  My software is v6.0.0.294 (905, platform 6.5.0.54 bundle

  Any ideas?

  The fixed - just to give the President a rap with a jaw and it works

• BlackBerry smartphones can not get my curve to download the upgrade of the OS

  I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

  Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.