BlackBerry Smartphones cannot delete the text message

I can't delete a text message from my 8830, although I tried several times.  The SMS folder "no message" appears and the message box displays "no message", but on the main screen, the message always appears under the banner of message.  Any suggestions?

Try to remove the battery with the phone on, wait 30 seconds, then replace the battery. Let us know if it suits it.

Tags: BlackBerry Smartphones

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    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

    Look again.

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    Go to your main messages folder > press Menu > folders and in EACH of these folders for these messages.

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    Hi Oops

    Welcome to the Forums of the BlackBerry Support

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    Prince

    _________________________________________________________________________________

    Click 'Like' If you want to thank someone.

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    I'm just glad that the problem has been resolved because my frustration was very high.

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    willismc wrote:
    I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

    The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

    willismc wrote:
    Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

    As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

    I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

    Good luck!

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