BlackBerry Smartphones cannot delete the Message symbol on top

My BB Curve 8520 always shows me a new Message on the top of the screen, although there is none. How can I reset / erase the symbol?

Hi Oops

Welcome to the Forums of the BlackBerry Support

In addition to what Gralt suggested, on your homescreen go to the main Message box, open it, go on a specific date say today, then press Menu > scroll and click on "mark read prior. and then do a restart of traction battery like this: power to the device on remove the battery, wait for a min. then reinsert and wait until it reboot, see if she's still there.

If still appears then Open Message Box press the menu button > view folder > and all areas of research and see if there are unread messages.

Prince

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Tags: BlackBerry Smartphones

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