BlackBerry smartphones could you please help me
Help me please
All of a sudden my bb is stopped
and now, this thing is keep illustrated
What shoul I do?
http://im15.gulfup.com/n47i1.PNG
awaiting your response
Thank you
You need to reinstall your OS device to restore access to your device.
Check the steps below for OS - upgrade
Step #1
Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.
Step #2
Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.
Step #3
Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:
- Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
- Open BlackBerry Desktop Manager.
- Double-click on the backup and restore.
- Select backup to perform a full backup or select Advanced to make a backup of specific databases.
- Choose a location to save the backup file, and then click Save.
Step #4
To perform a clean installation of the BlackBerry Device Software, do the following:
- Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
- Double-click The Application Loader icon.
- Click Next to start the installation process.
- Type your BlackBerry smartphone password, if prompted, and then click OK.
- Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
- Click Advancedand then click the check box next to delete all already installed applications.
- Click on Next.
- Click the check box next to do not automatically back up the application during the process of loading data.
- Clear the check box next to the backup and restore applications installed wireless.
- Click Next > Finish.
- Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.
Tags: BlackBerry Smartphones
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