BlackBerry smartphones could use some help with the desktop software

Similar Questions

• BlackBerry Smartphones BB does not synchronize with the Desktop Manager

  Suddenly, my BB 8220 does not synchronize with my Desktop Manager. He tries to synchronize the calendar and then I get an error message: BlackBerry desktop has encountered a problem and needs to close. It should also synchronize my contacts and tasks, but does not get it until now. My DeskTop Manager is version 4.3. All solutions?

  Hey ShelleyPringle,

  Welcome to the community of BlackBerry Support Forums.

  I suggest you upgrade your BlackBerry Desktop Software and then try to sync.

  Go to www.blackberry.com/desktop to get the software and then try to perform the synchronization.

• BlackBerry Smartphones trying to connect with the desktop software for my blackberry

  Hey, M trying to connect with the desktop software for my blackberry torch 9800 and it asks password for the connection. I am using same unlock password I use for my bb but for desktop sofware it shows incorrect... pls help!

  Make sure that you type on your BB, it's what you type in DM. don't forget that the keyboard on your BB is different from the keyboard on your PC. Some people think they are type numbers on their BlackBerry when they are really typing the letters. For example, to use numbers on a BB you must hold the ALT for each button, you push so you have to hold the alt key while typing 1 2 3 4. If you hold down the ALT key on the BB you would really be typed all W E R S. sometimes, people will hit the ALT key once (and not hold the button) before they enter the password and then you get 1 E R S.

  Who is? Make sure that you do not mix numbers and letters.

• BlackBerry Smartphones having a strange problem with the Blackberry AppWorld

  Just got my phone a week ago so I'm still new to this.  I was able to download applications directly from the AppWorld on my phone.  What I'm trying to do is to access the AppWold from my computer to find applications and download them on my phone.  It is easier to find and watch the computer.

  During the SystemCheck to download the app, when you select the PIN code and click on connect, I get a message that might have stopped a script on this page.  If you click on continue, I get an error message saying "device.legacyfail.header".

  Don't know what it would be.  It isn't a huge deal, because I can get the apps from my phone, but I'm a little curious what it would cause.

  I would appreciate any info people have on it.  Thank you!

  He did get resolved.  It was my phone had an older version of the app AppWorld or the desktop software was an older version.  I seem to remember it was the AppWorld application that needed the most recent version.  I think that after a day or 2 there is a update for the app for me to download.

  Sorry I don't remember exactly what happened, but I know for sure, it was one of those two things.

• BlackBerry smartphones anyone using VIP access with Paypal payment method in the world of BlackBerry?

  I'm in trouble. I suspect either BlackBerry World does not support two-factor authentication, or I'm doing something wrong. If you use with Paypal VIP access into the world of BlackBerry and to do with success, please tell me how you do it.

  Background...

  Today I received the error described at http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036300

  I had created Paypal in BlackBerry World before I had activated two-factor authentication in Paypal, but I made purchases since then without problem, until today.

  I deleted Paypal but could not add it back.

  I found this old thread which shows the BlackBerry World does not have authentication to two factors, but this is an old thread and maybe things have changed.

  http://supportforums.BlackBerry.com/T5/downloaded-applications/problem-using-PayPal-in-app-world/TD-...

  I tried with just: password right and I tried with password and code added at the end of the password.

  Follow-up...

  Finally, it worked.

  Think about the possibility that BlackBerry World supports authentication two factor and that maybe I have do the procedure correctly, but maybe there is a temporary break in the system somewhere, I kept trying periodically.

  Finally, it worked. Even after moments before getting the same error, it finally worked.

  So, to confirm: If you configure paypal as method of payment in the world of BlackBerry, and you use two-factor authentication with paypal in conjunction with VIP access, enter your PayPal username and password and then add the authentication code on the end of your password.

  Suggestions if you get an error saying message try again later: wait a minute. Look for the code update and use this code immediately. Do not use a code that is subject to maturity; wait for a charge code and use it immediately. If you still get an error message, try again several times, with a charge code every time. If you still get an error message, wait a few moments and try again.

• BlackBerry smartphones, I'm having problems with the download of Facebook AGAIN! (need desperate help!)

  OK, so I deleted Facebook yesterday with the idea to reinstall later. He played a few times to the top and said: I can't reinstall it because I can restore it as it is in my archives. Whenever I try to restore it, he'd go to reinstall... in any case, I got rid of Facebook from my archives (after a few tries, to connect it to my computer and do it like that) so I will reinstall by click on reinstall, but that's the problem... Once it has downloaded, it will install again and this message is constantly "There was a problem during installation" I click OK and it is always uninstalled! It is VERY frustrating!

  Any ideas?

  Very much appreciated (BTW I'm new :/)

  OK, the * beep * I'm just rendered account Facebook download of Blackberry App World is NOT the only way how to download Facebook... I went on facebook mobile!

  Derr, sorry

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry Smartphones real time to sync with the calendar?

  I'm relatively new to Blackberry, my Motorola Q would make a synchronization of calendar in real time with my Outlook calendar on my pc at home. When I added an appointment in the Q, the Outlook calendar could be updated shortly, is it possible to do it with the curve 8330? So I don't have to come all day from home and plug it in. Thank you

  Hi and welcome to the forums,

  Wireless calendar synchronization is available only for BES users at this point, so if you or your business to work with a Blackberry Enterprise / Professional Server, then you will have sync wireless real-time.

  However, if you use the BIS service, you can only synchronize with Blackberry Desktop Manager with your PC.

• My blackberry screen blackBerry smartphones is blocked in white with the blackberry logo

  Please help me. the screen of my blackberry is stuck with a white screen and the blackberry logo. I tried to take the battery, restart, but nothing works, it always goes back to the white screen with the logo. I also tried to download the Blackberry Desktop Manager, advice from other threads, but it won't let me download, error. I've been home for several hours now. Please I'm panicking, help...

  OK I just found a way. had to reinstall the operating system... BT, now everything is wiped clean from my bb. contacts, messages, app, everything is new. Well at least my phone is running again

• BlackBerry smartphones can not synchronize Outlook with the Bold 9700

  I followed several similar questions on this BB, but none of the solutions have worked.

  Synch does not resemble the process of calendar, but treats address book, task and memo.

  BB Bold 9700

  Desktop Manager v5.01

  Newspaper shows that Sync memo details

  Tried the procedure for recording of progress without change to open a session.

  Tried to reinstall DM including "Clean uninstall" procedure removal of some entries in registry/directories

  Tried to delete all the entries in Cical service book, although I did before I read the BB, so I have removed more than just the Scriptures?

  I tried 'Move' procedure for consolidating the calendar

  Tried to delete and send service book?  Although not sure on don't send procedure no BES or internet account of BB, I do not understand this process.

  Currently, my default calendar is empty.  previously, he was had duplicates of the calendar entries to about 1/2, but after trying some of the troubleshooting, calendar is now empty and does not synchronize.

  Don't know when it started, but probably it's a common problem with FaceBook Cical entered. I also had the double entries of many appointments.  The independent troubleshooting, I tried 1 medium synch that mostly eliminated my outlook calendar. After trying to restore outlook, synch realized was not working for the calendar.  Maybe broken several days earlier, don't know.

  Thanks for your help.

  Wait you have set up an e-mail account on the device once you have removed all? The Desktop Manager synchronizes with the default calendar is listed under Options | Advanced options | Default services.

  If no accounts are on the device to create an and make sure that it is set as the default, then try to reset the sync again and see what happens

• Going a little crazy - could use some help please

  OK... Ive been reading about it all morning and I am a little confused and hoping for some fresh ideas.  I'm on a 64-bit Windows 7 system.  He had the first Elements 7, but now has 10.  I have a Canon HV20 HD camcorder.  I used this camcorder about 6 months ago to import video in first 7, and everything worked swimingly.  Import has been via Firewire.  Recently, I returned from a trip and was disturbed to know that I could no longer import video. On PE7, I received an error C++ + and being bounced on.  Since I'm on an older version, I splurged and bought 10.  Now it doesn't error, but I can not capture the content. I can control the camcorder, but when I go to capture I get audio blurred and a few flashes of pixelizaiton on a black screen the case.  Content looks good on the camcorder, but is not seized.  Video files created look identical to the garbled audio capture preview and some pixelation at the top of the screen.  I updated drivers Firewire, rolled, firewire drivers video drivers rear, Quicktime,... checked update modes for the camcorder and nothing seems to work.  Any ideas?  Thank you!

  It is certainly possible.

  Fortunately, a new FireWire card can be had for less than $20 at Amazon.com. Any card IEEE 1394 compatible OHCI should work (although it probably should also appear in the compatible 64-bit Windows 7).

• Smartphones blackBerry curve calendar does not synchronize with the desktop computer

  I have a Curve 8310 and just downloaded the new version of the device 4.5 software. Since that time, the calendar in the BlackBerry doesn't send new appointments to the office. When I go in the Options of the calendar and click on the default device, the wireless sync option is marked 'No' and I can't change it to Yes. Any thoughts? Thank you.

  If I were you I would contact the IT admins. Among them, there will be some BES admins who work is to make synchronization work for all its users.

• Synchronization of blackBerry Smartphones my BB Torch 9800 with the Microsoft Outlook calendar

  I am very frustrated.  My BB Torch does not synchronize with Microsoft Outlook calendar.  I get the 0x8004fd28 error message and it will transfer all the entries.  I'm not a technical person very media, so I would like easy to understand instructions on what to do.  As far as I know, my mobile device and software are updated to newer versions.  I've only been able to synchronize both times - when I first got the phone 6 months ago.  Thank you for your help.

  Welcome to the forums, melora!

  First of all, we will make sure that your browser by e-mail and the calendar entries are the same e-mail that you configured in Outlook.

  On your home screen, click the Options icon.  From there, go to device > Adanced configuration > default Services.  Check if those who correspond to your Outlook email address.

  Then you'll want to do a clean Desktop Manager uninstall.  Make sure you restart your PC after that you did.

  Then you will reinstall the Desktop Manager software, you can get here.

  Once you have installed new, go here for instructions on how to configure Desktop Manager to synchronize with Outlook.  You'll want to scroll through the instructions for DM 6.0 and higher.

  I hope this helps!

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones can not add music via the Desktop Manager

  Hello

  I am trying to add my music collection to my Blackberry via the Media Sync on the Desktop Manager. However, after several attempts and control of aid for the Desktop Manager I don't seem to be able to do! There is no icon on the Desktop Manager for Media Sync so I don't know what I'm supposed to do!

  I have a Curve 8900.

  Help, please!

  

  Read this link please, after that you are able to sync music

  http://supportforums.BlackBerry.com/Rim/Board/message?board.id=Hello&thread.id=69