BlackBerry Smartphones don't get calls, voicemail or text, unless I place a call

Similar Questions

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry Smartphones do not connect calls or SMS!

  Lately when someone calls or texts me it won't appear it on the journal. Is there something wrong with my phone or the program? I need help because I love this phone and don't want to have to replace it!

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• BlackBerry smartphones don't Smart not so storm

  I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

  Hello and welcome to the community!

  For reference, see this KB:

  KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

  jayimbo wrote:

  I even downloaded the OS on my PC and tried to solve the problem without success.

  You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

  Thank you.

• BlackBerry smartphones can not get my curve to download the upgrade of the OS

  I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

  Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones, why not get OS updates on my priv

  Please Help Me.why not updated operating system on my my carrier AT & T im in Indonesia priv... Please help me. contact me
  E-mail:

  Hi @erik1991

  To bookmark this KB

  Updated software, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card

  http://blck.by/1UjMpiZ

  You can eventually reload manually as a workaround using the steps described here.

  How do I reload the BlackBerry smartphone powered by Android OS

  http://blck.by/29jC0nz

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones does not get all e-mail Messages

  I use Blackberry Internet Service to get e-mail from a hosted private email server using POP3.  I get only some of the emails on my Blackberry (there are other emails that I get on my laptop via Outlook who do not appear on the Blackberry).  Any ideas on what could cause this?  One thought I had is with Blackberry 15 minutes of questioning, if my hosting company keeps the e-mail messages to the e-mail server for the less than 15 minutes, I will randomly Miss emails based on the time of the election.  Any other ideas?  Thank you.  -Tom

  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB12283&sliceId=SAL_Public&command=show&forwa...

  This will guide you through how to leave a copy on the mail server

• BlackBerry Smartphones trying to get calendar to work on a BB 8530

  I downloaded the Desktop Manager and I try to sync my gmail on my laptop with my BB. When I try to configure synchronization preferences, it gives me the options of outlook, yahoo and ASCII importer. I use gmail, but not outlook. How can I synchronize these and the calendar as well?

  Thank you!!

  First - you set up Google Sync apps on your device?

  http://www.Google.com/mobile/sync/

  In addition, in case you need:

  BlackBerry Desktop Manager does not prompt the BlackBerry smartphone user during synchronization when the default calendar service has been changed

  http://www.BlackBerry.com/BTSC/KB20147

• BlackBerry smartphones look at one of my blocked text messages?

  This may seem a little odd, but since this is my first time using a smart blackberry phone (don't Torch 9860 no less) I got a little confused here, does anyone knows if it is possible to display the blocked text messages, or are they gone for good?

  Thx for the quick reply... I me being annoyed by stupid text messages sent by individuals and corporations every day before I went to the market yesterday and bought this little beast. go tomorrow for the PlayBook.

• BlackBerry Smartphones after upgrade can no longer receive text messages

  I've upgraded to the latest version and everything seems ok, except text messaging. I can send them but when others respond, I don't get them.

  Thoughts, ideas, suggestions would be more useful!

  Thank you in advance!

  Hiya!

  Have you checked your firewall settings? Settings > Security > firewall. What this is verified to the block?

• BlackBerry Smartphones don't want to alert SMS SMS for voicemail

  I don't know if the reception of an SMS text message alert me that I must call my voicemail is something that is necessary for BlackBerry devices or not.  The storm is my first BB Phone.  I don't want to be charged for the text messages alerts of new voicemails, because I do not pay for this additional service every month.  I rarely use SMS or MMS, so I do not subscribe to the service, but only pay based on usage.  I spoke with representatives the Verizon store and they tried to call their support line for Verizon, but they have not found a way to stop these alerts.  Maybe someone on this forum could have information on the possibility of shutdown of the SMS text messages without blocking all messages text completely?

  Just for some information, I always had service ATT in the past and with this alert using a text message, all the phones that I had not moved.  I wonder if this is a requirement for Blackberry devices.

  Thank you

  I guess I better post a few updates on my original post so that everyone doesn't have the wrong impression or information.  I spent a lot more time on the phone with Verizon tech REPS yesterday to investigate what I thought, it was costs for text alerts for my voice messages.  After going to MY VERIZON to check all the links on my Bill, the Rep said to go to the PREVIEW and then fall down a little on the page and look under the part that says the USE OF CELLS.  Click the MESSAGE, click VIEW MY son USE, scroll down to USE TEXT MESSAGES, and then click SEE DETAILS of E-MAIL and it shows phone numbers that the text messages were sent.  I didn't know this feature.  I couldn't find any number that woud appear to come from Verizon for text alerts.  Then, I forgot that I had tried to join Face Book and MySpace, and they have sent SMS for a reason any.  So, SORRY do not understand my billing.  I keep track of all future SMS, I get on my Storm and go to this section of my invoice to compare and check them when I get my next billing cycle.

  Thanks for the help everyone.  I hope I got this mystery solved.

• SOLVED blackBerry smartphones - cannot make outgoing calls. Get two beeps like busy tone with the Koodo Mobile in Thunder Bay, Ontario North

  This has caused me a lot of frustration.

  With my curve when I try to make an outgoing call and I get a busy signal as two beeps repeating themselves.

  I tried everything and the only thing that worked was a security wipe, so losing all my data.

  If I made a backup and restore, the problem comes back. If I restored it selectively through desktop BLackberry, database of the database, the problem returns. Koodo Mobile and Blackberry escalated support was not able to understand this.

  However, through much trial and error, I found that if I limit my identity or turn off the option to show my number in the phone settings, for some reason any he caused this problem.

  So I can't block my identity by using the settings on the phone.

  This can be the result of my location service and the carrier, which is Koodo mobile, in Thunder Bay in Northwestern Ontario that used the TBAYTEL towers for the service, the type of signals technology service. I don't know, and no one was able to tell me why this is happening. I went to 6 months not being able to make outgoing calls without losing ALL my sms, contacts, BBM, TXTs, bookmarks and other personal data. Only a security wipe would allow me to make a call - until I have activate the restrict my identity and activated the show my number option.

  SO - I hope this helps other users. I've been through three phones, thinking that it was the material problems.

  It's a kind of crappeh because I would not block my identity with a few calls. So with the curve BB on Koodo to Thunder Bay, I can't do that. I have not tried outside the Northwestern ONtario, but it will probably be the same, unless I am out of service TBAYTEL area.

  Such is life. Live with it.

  Difficulty easy but unsatisfactory.

  I ' lll this post in the Forum of Koodo so when one exists.

  See you soon!

  I did these steps including restore each database one at a time with the same results. I can do a full restore and the remains of the issue until I set restrict my identity forever AND Show My Number Yes. I also did all of these steps with the any other BB Curve 8530 and it seems to happen every ih in this area.

  I found the work around but it would be good to know why and if this happens outside the TBAYTEL towers that Koodo Mobile uses throughout Northern Ontario to the Ontario-Manitoba border in the West, to the North of Hearst and East of Sault Ste. Marie.

  If there are a Koodo Mobile, users who have a BlackBerry Curve 8530, I'd like to hear you just what I see if it is unique to the service provider, hardware, software and network type, geographical location, etc.

  Any comment is appreciated, as support Koodo and BlackBerry have been baffled and couldn't solve this problem and I hope that others find it so that they can save months of time and frustration, I have lived.

  See you soon...