BlackBerry Smartphones don't use wifi

Hello

I am a newbie for Blackberry. I turned off my data plan and connect to the wifi. but when I try to browser it say unable to connect. Error message: data service are disabled. Go to the Mobile network to enable. I don't want to use my data plan. I want to use wife to go. Please advice. Thank you.

Hey gunasilanm,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

Data services must be enabled to use the Wi - Fi® network. I suggest to turn off the Mobile network, if you do not want to use the data from the mobile phone network.

Let me know if you have any other questions.

See you soon.

Tags: BlackBerry Smartphones

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