BlackBerry Smartphones electronic unread symbol on the screen but no unread e-mail!

Hello

I have an unread e-mail symbol on my screen, but I have no unread emails!  I checked online on every email account that I have linked to my BB and there's no mails to read or the other account.

I tried to delete e-mail accounts linked and their implementation once again, it did not work and even deleted all the emails that I could see in my "Inbox".

Someone at - it expreienced this before and if so, how have solved as it makes me mental!

Thank you very much

HB

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:

  • Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  • Messages > saved Messages
  • Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  • Defiler, scroll to the top of the page of the message file, above the menu date heading, click or tap to MARK PRIOR OPEN
  • Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  • Clean and reload your OS.

Tags: BlackBerry Smartphones

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