BlackBerry® Smartphones email does not not on 9700

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• BlackBerry smartphone email does not

  my email account is configured but is not a folder separate from sms to send...

  and I can't send emails...

  He said: e-mail service does not set up or something

  OK, go to your web page of Castelnau, connect you to your account, go to the e-mail blackberry installation and return service directories.

  You can call your carrier customer too to do, after receiving the service books again you can send emails.

• BlackBerry® Smartphones email does not work

  my personal e-mail does not work, I put accounts in place on my phone, but when the messages are sent to my personal email, they don't get out phone.

  How can we solve this problem

  Please mark the thread solved.

• BlackBerry smartphone email does not appear in place... the cure!

  I have three e-mail accounts.  Only two of them, I and the other is a BB account.  It turns out that mail from these accounts present themselves from time to time and I was not sure what was going on.  I connected my Blackberry Internet Service to check in the email settings to see if something has been correctly setup.  That I kept things, asked me if I wanted to the forwarding service books if I had problems with e-mail.  I said of course.  As soon as this happened, my BB started to receive a deluge of emails.  I hope that solves the problem.  So I thought that I would pass this it as something to check if people have problems with their email is not received correctly.

  Have a great day!

  Mike

  Great tips! Thanks for sharing! And FWIW the RIM KB on the theme:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  See you soon!

• BlackBerry® Smartphones email does not

  I just bought a blackberry Torch and I cannot set up my email.

  He asks me my email address and my password 'activation' and on top its written 'to activate your business account, enter the details provided by your system administrator in the fields below', but I bought the bb for personal use and has nothing to do with any company. Can someone help me please?

  It's fairly new! You'd better call your carrier on this one.

• BlackBerry smartphone email does not appear in landscape mode

  I'm not able to get my messages to display in mode landscape on my Storm.  Even pressing the side, the unit always displays in portrait mode.  Only, seems to be a problem in the e-mail.  All other functions returns from portrait to landscape as appropriate.

  Hi and welcome to the Forums!

  When odd behaviors creep, the best thing to do is the battery pop reboot. With the power of the appliance, remove the hood back and remove the battery. Wait about a minute and then insert the battery and replace the cover. Power on and wait patiently through the long long long restart the process (perhaps as long as 10 minutes). See if things return to normal. Like all computing devices, a restart may be a healthy thing.

• BlackBerry Smartphones BB does not illuminate

  Hello please help me my blackberry 9900 display does not illuminate. the device lights up red liught comes off and her but he just using the screen please help

  Hello nihalbbman1

  This nuked BB. Take it to a hardware technician.

• BlackBerry Smartphones Resettofactory does not BES

  The Bold 9900 was used with BES. Now, I like to use without BES, on a pop account.

  I used Desktop to factory. I used LOADER.exe compand line at /resettofactory.

  Nevertheless, after it restarts, and I try to add the POP account, I get.

  Accounts activated

  No active account

  Account activation

  To activate your business account, enter

  information provided by your system

  Administrator in the fields below.

  E-mail:

  Activation password

  View the password

  Activate

  Me doesn't appears not be factory because there is no place to add a pop account without activate BES.

  I just need to go to Yahoo, without BES. Any suggestions?

  Sourcery says:

  I also did a wipe of security directly on the phone. No joy.

  According to KB21918 and KB18998, you should eliminate BES.

  Actually no, both give a re-read, especially words such as these:

  The factory reset just as the option wipe Handheld performs from the BlackBerry smartphone, with a few minor differences.

  • Wipe Handheld - The wipe Handheld option is made directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar of events, etc.) and allows the removal of installed Applications and the content of the press card.
  • Reset to the default factory - data Application will be withdrawn and HE are so political. Third-party programs will be NOT affected by this operation. They will remain intact.

  ResetToFactory, via the charger or desktop software, is the method to remove an it strategy. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, PAHO situation... which I think is that the device has been associated with BES before and is no longer. Once the it strategy is removed, then the unit must be ready to accept the carrier BIS account. You can check if the it policy has been removed through this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If the company removed and only is offered for the e-mail configuration, then the problem is that the unit does not service the carrier BIS.

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• BlackBerry Smartphones youtube does not not on 8320

  I bought used 8320... his t-mobile! When I bought used, and youtube worked! I think it was company cell phone with the it policy... I update its OS several times when I bought when a month ago when I refreshed his BONES... m.youtube.com stop working! I think that the video streaming is stopped working!

  whemever I click on the button look, nothing appears, not a single error!

  Please help me with this =]

  current OS: 4.5.0.81 (108)

  Hello and welcome to the community!

  First, take a step back...

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all stages of the seller were already conducted, including correct cleaning of the BB of the it policy. From what you posted, which has not happened (the operating system does not remove the it refreshing policy).

  • KB18998 How to reset the factory default BlackBerry smart phone

  Good luck and let us know!

• BlackBerry Smartphones Opera4 does not work on my Storm 9500

  I installed on my Storm 9500 OM4, but when opening it shows ' the Mini Oper application attempted to access a network connection to low altitude. Here afford that?' twice and then the application does not connect to the internet. The phone displays 'edge' only. I don't have a BIS in my country.

  Hello

  One thing you left was how you have responded to the message you received. Did say you Yes or no? Twice?

  In any case, it may be that your BB, which I assume that you have purchased 2nd hand, did not properly prepare for your use by the previous owner. Please see the bulletin:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, it is possible that they had this BB associated with BES and did not remove the it policy... Review:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Further still, your voice-level services work correctly? And you can find a WiFi network to see if Opera works that (as a test please)?

  Please let us know the results of your review of all the foregoing, accurately.

  Thank you!

• BlackBerry Smartphones Trackpad does not - Touch screen work

  I bought a Blackberry 9900 in September 2011.

  in July 2012, I had the phone replaced under warranty as the WiFi signal went funny (he was VERY weak all the time) as the speaker was roaring because of play a little hard, so I got the handset replaced under warranty.

  Blackberry 9900 replacement handset was working fine until about a month, when my trackpad kept work stoppage. I thought that my phone had frozen, but I could still navigate the phone using the touchscreen. the trackpad works again after 10 seconds.

  I tried to restore the firmware of phones at the factory version, I also tried the last updated one (7,1 Bundle 2061), but still no joy - im guessing the problem is hardware related.

  What are my options?

  my phone is not covered by manufacturer's warranty is it?

  Hello and welcome to the community!

  I suggest a completely clean OS reload... perhaps to aid installation method below 'skeleton' slow...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  BenRichardsFife wrote:

  my phone is not covered by manufacturer's warranty is it?

  Only your warranty provider can answer this question for you. Everyone must respect all terms of warranty you received with your purchase (your contract, purchase, governs all), which can be less or more generous than those extending from the RIM. There might be a good read for you here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck and let us know!

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• BlackBerry smartphone WiFi does not work most of the time

  It's like a broken record, I know, but my WiFi does not (most of the time).  It used to work well, but over time he works less and less! I use v5.0.0.979 (bundle 1607, the 5.1.0.177 platform and a Bold 9700)  I get the Green checkmarks for connections and WiFi and a white WiFi icon options.  If I try to use the browser of BalckBerry he started working in WiFi and I can see the blue WiFi on my router shows the data flow and then everything stops in for WiFi is concerned and after a period of time, it either expires or most likely to connect to the 3G network.  I used to (a 3 or 4 months) work just fine, but now very poor.  I tried another router and has the same problem.  I found no solution in the forum that makes my 9700 working properly.  If I connect to the weather apps Bug or Thomson Reuters. WiFi works great, load fast and I can see the data on my router blink indicating data streams, but whenever I use the BlackBerry browser, it won't work!  Crazy!

  I found the same thing as automatic power switch at night is interfering with connections no matter what I did. So I stopped using it and it works fine now manually turn it off. Not much extra actually works!

• BlackBerry Smartphones Internet does not work in CAPE VERDE on Black Berry

  Hello

  I don't know why, but the internet does not work with the mobile operator in Cape Verde, but works with a wi - fi connection.

  The internet provider said that they cannot set up internet for black berries.

  Ialso can not install Viber, because the world of blackberry doesn't work here...

  Thanks for your help

  Hello and welcome to the community!

  Please clarify... temporarily traveling there or you live there? If you are traveling temporarily, you use your home SIM or a local SIM?

  If you use a local SIM card, then the answer is perhaps that it is just not possible. Each carrier must choose whether they will support devices BB... If the carrier chooses not to, there is nothing you can do. BBs legacy force the carrier to specifically support BBs, so that your model BB specific number... If they do not, so it's nothing that you can do (well, you can get a device BB10, who does not have this requirement).

  Good luck!

• Viber blackBerry and blackberry smartphones protect does not

  Hello guys.

  Kind regards...

  I hope I'm doing this right.

  I got my BB wiped coz that I read in a forum that record all the data and then wipe so I did. Now, when I tried to recover data 'BB protect' does not work. "Viber" does still not just before you wipe it.

  given the errors:

  Viber has encountered an unexpected error.

  so I uninstalled and then re installed but not it does not connect.

  the blackberry Protect says:

  temporarily out of service.

  I use a BB 9900 "BOLD".

  Please can you help out me.

  Hello!
  We had a temp. connection issue yesterday, if it please try again today and let us know if the problem persists.

  Thank you!