BlackBerry Smartphones Emails appear twice on a single address

Hi all

I recently had the MB data plan. $45 (including corporate email) with Verizon on my Blackberry Storm 2 9550 and I reduced to the $30 plan. When I was under the $45 plan, I got the enterprise activation on my device connecting to my Microsoft Outlook email more to work. Overall, I realized that I didn't really need any flow upward, but just need see my emails on the go.

I ended up setting up an 'Other' email account with work address. It works fine, but I'm now getting two of the same work email over and over again. I have a feeling it has to do with the previous activation company linking to my work 'Desktop '.

Is there a way to get around this without having to reset my BlackBerry?

Thanks in advance!

Hi and welcome to the Forums!

In fact, you need BES admins to delete your BB to activate. Then, they will have to remove your BB from their policy so that it does not interfere with your personal use now. It will be tedious, and it may ultimately involve completely rebuilding your BB from the ground upward. I suggest a good backup... soon.

Good luck!

Tags: BlackBerry Smartphones

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    (1) registry HRT

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    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

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    (3) restart to take batt

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    Procedure

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      • Help - provides online help
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    3. Click create a new account.

    4. Read the BlackBerry Internet Service end user agreement and place a check in the box I have read and understood the legal terms. Click I agree.

    5. Type the number of personal information (PIN) and the International Mobile Equipment Identity (IMEI) or number (ESN) for your BlackBerry smartphone and click continue.

      Note: For instructions on how to locate the code PIN, IMEI or ESN on your BlackBerry smartphone, see KB05026.

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    Hello abhijit17

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    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    song510 wrote:

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

    • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

    Good luck!

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