BlackBerry Smartphones Ever since my new software update, I can't use my browser on my blackberry torch!

Last night, I downloaded the new update of the blackberry software. When I go to the update of the software screen, it says "latest version 6.0 package 2647.»

I have apprently went from bundled software version 6.0 2342, at bunder 2647.

I was not able to use my browser since the update, and I do not have wifi.

Help?

Hi and welcome to the Forums!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

(2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

Good luck!

Tags: BlackBerry Smartphones

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