BlackBerry Smartphones have wifi but no IP address (Status: IP address is no longer valid)

Similar Questions

• BlackBerry smartphones can send but not receive messages

  Yesterday, I removed my bb bb Enterprise Server for which I will receive is no longer my email of the company. I still have my personal e-mail on the bb configuration and can send, but get no messages. Any ideas that I can do to get them?  all my push settings are enabled.

  OK, so who pays for it?

  1. I'll make sure that you have the personal account of BIS activated on your carrier account.
  2. Look at the Options > Security > information. What is in the list? See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link: KB14202 how to remove IT from a BlackBerry smartphone strategy

• BlackBerry smartphone email sent to the alias address does not appear on BB

  I have a University e-mail address ([email protected]) that works very well with my Blackberry. I also have an alias name in the same University ([email protected]) - a different format for the name of the address and the domain name, but its an alias on the same Exchange Server. Electronic mail addressed to me at the address alias does not to the Blackberry, but appears on the University e-mail reader. I'm unable to set up the e-mail address alias name in the Blackberry because the University server does not recognize the name of the alias as a login ID is valid.
  Someone else has had this same problem and fixed it? Thank you. DW

  Problem solved.  Simply deleted and recreated the email account on Blackberry.  Duh - should have done this before I posted...

  DW

• BlackBerry Smartphones how can I get my address book Yahoo email on my blackberry tour?

  This is my first blackberry and I'm lost.  How can I get my address book Yahoo email on my blackberry tour?

  Ah... Sorry... lack that subtlety... see this KB:

  • KB13031 Synchronize the SBC Yahoo! DSL or Yahoo! address book, calendar, Notepad and tasks with your BlackBerry smartphone

  Good luck and let us know!

• So sad blackBerry smartphones not WiFi on Blackberry storm 9500

  So sad to know that there is no WiFi in my blackberry 9500 sotrm, it's so boring and UN acceptable than in the last storm model, there is no Wifi, it's so weird the world is moving on the internet and WLAN is so common, and everyone wants to stay connected to his network LAN or WAN , through its accesspoints and I can not find WIFI (Wireless LAN) in the blackberry storm 9500. I can't believe this

  If you are still in the first trial of 30 days, return the phone and one to two months of waiting for the Storm 2.  This should have WiFI.  At least it's a poe of world with GSM compared to most Verizon is CDMA one is not compatible with anything else in the world.

  See you soon

  Glenn

• BlackBerry Curve 8520 smartphone newbie help setting up please - have wifi but no browser, no internet, no email

  I just bought this opportunity curve near new.  He seems to have been correctly data erased by the former owner.  I ran the Setup Wizard and everything worked fine.  It is connected to my wifi with a signal strong. But

  1. the browser says "unable to connect to the Internet - contact your service provider', and

  2. the email setup screen does not offer of "I want to create or add an email address" as in the Guide of the user - only 'I want to use a work email account' that I don't have and don't want!  The screen message indicates if the "add an email address' ' option does not, provider of wireless.

  I don't understand!  If my TalkTalk broadband (wifi) to connect to my laptop to the internet without problem, what to do more I have too much to do to get on the internet (connected to the same wifi) Blackberry?

  3 and how do I connect to the internet via the phone (Vodafone PAYG) when I'm not at the wifi range?

  Finally:

  4. why my phone says 'unknown number' when he is screaming? The User Guide says it should show my own number.  Surely, he knows that the Sim card number?

  Completely out of my depth here, as you can see...

  Many thanks in advance for any help

  Michael

  Hiya, according to messages that your phone gives you... You will need to contact Vodafone.

  In order to use most of the features of your phone as email or BBM data, you need a data plan blackberry rather than the generic of your provider.

  Then call us Vodafone - I think that the BlackBerry Bolt On on the distribution is £ 5 per month with data inclusive.

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• BlackBerry Smartphones have 2 subfolders contained in my Inbox email work - I can see the files on my Torch 9800 but emails don't come from my office in the folder on my bbm

  I tried the following information (ie. How to synchronize a subfolder) - but I need these subfolders out of my Inbox, not my address book

  Hello

  have you used the public knowledge base article?

  Article ID: KB13480 How to synchronize a subfolder using BlackBerry Desktop Manager

  If you did, it is normal. This article talks about subfolders in the Contacts folder.

  The article you want to use is this one:

  Article ID: KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

• BlackBerry Smartphones Blackberry Bold 9700 wifi but not bbm

  As of right now I'm temporarily in Argentina, but my carrier is T-Mobile in the United States, where I have an unlimited plan. I have a bold 9700 with OS5. Now, with my T-Mobile chip if I get a WiFi I can navigate and use bbm. However, with Argentina chip from another phone (which does include no data) when I connect to wifi I can browse but do not have bbm. In addition, despite being connected, the rest white wifi dim (as opposed to the more dynamic version) icon. I am struggling to understand why with a single chip it would allow me to use bbm and why he would not with each other. It's annoying to have to constantly switch between the two circuits to be able to use bbm. Any ideas?

  It's actually pretty simple. Your TM SIM includes all BB owners... when it is inserted, you have access to these services, because your BB can authenticate (happens in the background, you do nothing) to the servers TM BIS (via WiFi). With your Argentinean SIM card, you have no BB service... and as such don't receive them (because, not having the card SIM of TM, your BB cannot authenticate on the TM BIS servers). Regardless of the access channel (e.g., network WiFi vs data carrier), you must run with a SIM card which has a BB data plan in order to use the services BB owners.

  Good luck!

• HELP blackBerry Smartphones: 9320 - Wifi connected but no internet

  Could someone help me solve this problem? Thank you

  Hello

  When you say that your WiFi is connected, I assume you mean that the WiFi symbol is white, correct? If so, there are a number of things to try. First of all, I would like to start by rebooting your device. To do this, remove the battery for 15-30 seconds, reinsert and wait for the device to reboot.

  Once you have done this, if it still doesn't work, go to your options of WiFi and remove the connection from your phone. Reboot the phone by using a battery pull and then reconnect to the WiFi network. If it still does not respond, you may need to check your router settings to make sure that your router is to give access to your BlackBerry. If you need assistance with this, please post back with the brand and the model number of your router.

  I hope this info helps!

• The names of new contacts blackBerry Smartphones do no appear on the address book after you have entered the

  Hello

  just received ab BB 9000 "BOLD".  As I down loaded contacts from Gmail and saved some contacts from emails, I found that the names do not appear in the address book.  It has the label "contactless" it.  If you'd be grateful if someone can advise.  Thank you.

  Hi Forza,

  Thank you!  very useful guide.  This is the filter. They should not be checked.

  You have a Kudos!

  See you soon!

• Access to corporate blackBerry Smartphones via wifi if e-mail isn't on a support

  I have a torch 9810 via AT & T. If I turn the cell off the signal and just use wifi, I get all my emails professional very well. Don't need a cellular signal.

  What happens if I cancel AT & T altogether and do not replace it with any carrier. Then I connect my blackberry via wifi to internet. Will I always have the corporate e-mail?

  Part of me said 'Yes', because there is no reason not to. I can turn on the Bberry, connect it via wifi and get email. AT & T is superfluous.

  Part of me said: 'No,' because I don't know, maybe that when I cancel AT & T, Blackberry (the company) "disqualify" me their server (or something) and therefore the phone is a brick.

  Hello and welcome to the community!

  BBs legacy (pre-BB10), all BB exclusive services, including e-mail, depended on an active account to BlackBerry Internet Service (BIS). The device itself does not have an email client full... depends on BIS in order to provide messaging functionality. And BIS infrastructure is hosted at carriers and BlackBerry - and is used for your email at any time, regardless of the channel (carrier or WiFi data network) that you have active on your BB.

  So the long and short of it is that if you cancel your BIS account (due to the cancellation of AT & T), your email will stop working (because your BB will no longer be able to communicate with BIS), even if you only use WiFi.

  The BB10 BIS is removed, replaced by a full e-mail on the device... so client, BB10 device can work perfectly for send only via WiFi, because there is no need to talk to BIS. But legacy devices must speak BIS.

  Good luck!

  Edit... I just noticed the use of the word "business". If by that, you mean BES, then the same situation applies always... it is just a story of BES-level (from your carrier) instead of a BIS account which is required for features.

  See you soon!

• BlackBerry Smartphones all my own e-mail addresses were gone this morning except the new gmail than the one I added yesterday

  Happy new year everyone

  All my own personal email addresses were gone this morning except the new gmail than the one I added yesterday

  I tried to re add them all and for the most part, it is possible but cannot add my primary e-mail address 2 with most of the friends as it is said that they are not valid addresses or the password is not valid. Knowledge I use the password so I can access it on a pc. Any ideas gratefully received.

  Sorted.

  I have deliberately entered a wrong password, who brought a message asking me if I forgot and click on forgotten password link. He leads me one cheerful round dance other accounts and long forgotten numbers etc to allow me to reset, I did (back to the original) and I now have access to my email is on my phone and my pc.

  Happiness is a Blackberry

• Shutdown of blackBerry Smartphones adding + when a call from address book

  Hi, I have an 8830 from Verizon, and I am currently in China. I use a local prepaid card of SIM of China mobile and it works fine. China mobile phone numbers start with 13XXXXXXXXX. I recorded a number in the address book (for example 13888888888, without country code), but when I open the contact and select the call number 13888888888, one more is added when he calls the number that looks like this + 13888888888... of course, this way the phone makes a call to the United States, which is not what I do. To work around this problem, I need to save the number as 8613888888888, so that when the sign is added, he finds the appropriate country code and the Chinese dial without problem, or save the number as + 8613888888888.

  But I don't want to fix all change all the numbers, and I want to know why it is adding the most? Y at - it an option to disable this feature?

  For info, if I [i] call [/ i] the number manually as 13888888888 instead of calling it the address book, it does not add the most...

  Hi saab_rider and welcome to the BlackBerry Forums

  Try this please, go to the phone (by pressing the green button), menu, options, secruit call, change of an unknown country code, try again and let me know please, thanks.

• BlackBerry Smartphones Twitter, wifi, browser problem!

  Hello! I am having trouble, please, if someone can help me... !

  Thing is: until yesterday I could surf the web and access my Twitter (I have the Twitter app and a "quick search with Google" app), but today, when I tried to update my Twitter account I started to have an error that says: "a service book for the IPPP is not found." In addition, the Google app does not work.

  I checked under options / advanced / etc, etc... and the Twitter service book is there.

  Also did a restart (out the water while the phone was on)

  Checked under 'Manage connections' and WiFi turned on, with a green tick just next door.

  So, everything seems like it should work, but it is not... any ideas?

  (Everything else works fine. i.e. bbm, mail, whatsapp, etc.)

  Thanks in advance!

  Tues-

  First return your service books.  Just because he says that it is there, it could be damaged.

  http://www.BlackBerry.com/BTSC/KB15402

  Let us know if that solves your problem.