BlackBerry smartphones, I can't delete my SMS

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• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones, I can't delete queries

  Hi all

  I have problem with my blackBerry, I can't delete, diminish, ignore or close some applications like Messenger application and text messages of Balckberry...

  If I click on accept for application of BlackBerry, this message "" this invitaion has expired and may no stay don't serve ' "

  If I click on the message request, an empty message appears and it cannot be deleted.

  Please help me

   

  Thank you

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, try again.

• BlackBerry smartphones, I can't delete SMS text messages

  I have 3 left strange SMS text messages in my "BOLD" I've tried the following 3 ways but still not able to remove:

  1. use manual Normal then remove

  2. use before Delete by Date

  3. use Desktop SW to erase the Messages database on the device.

  Can someone advise?   Thank you.

  Rgds

  C J

  have you tried to remove the battery from the unit and try again?

• BlackBerry Smartphones how can I combine the SMS Messages of previous backups?

  I have a Blackberry 8900 and I recently spent the storm.  I did the weekly incremental backups, however, did not notice my SMS have deleted every 30 days and I need to restore/recreate everything on my phone for the search.  How can I do this?  I used Dashwire in the past, but it does not support Blackberry.  If I used the feature in the Desktop Manager, it replaces the existing SMS messages.  Is it possible to 'Save' messages without crushing them, or can I use Windows to access the file as an Excel file?  Thanks in advance!

  Unfortunately using the backup and restore feature, the databases on the BlackBerry will just overwrite with the information contained in the backup file. It does not add to data already there.

  There is software called ABC Amber BlackBerry Converter can convert it to a format you can manipulate your computer from the backup file

• BlackBerry smartphones, I can't access the SMS icon

  I have a Blackberry "BOLD". The literature on how to use it is to work.

  I can't access my text messages. When I put the cursor on the text message icon it "freezes" and when I click on the ball to access this feature, that nothing is happening. Phone and email etc. work normally.

  Can someone help me please.

  Julie

  Hello, Julie.

  Try this: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.

• BlackBerry smartphones, I can't call or SMS texts, but I can send them!

  For some reason any, whenever someone calls me, they get a busy signal. Also when they text me it does not come through, I can send messages and make calls, but that's all. Does anyone else have this problem?

  You are on Tmobile as your carrier?

  TMobile knows a little wipespread breakdowns across the United States tonight and it varies in areas between voice and SMS data.

  I read the question was refitted and is being developed at the moment.

• Saved search icon Internet blackBerry smartphones; How can I delete it?

  Hello.  I was in a field where I had no service and mistakenly clicked on 'Save interenet search' trying to download a web page.  An icon showing a saved search, but I've no idea how now redo the search so that the icon disappears.  Any ideas?

  Dan

  OK, go to the folder of messages, press menu, display folder, wap push messages, clear this check box.

• How can blackBerry smartphones, I recover the deleted SMS conversations?

  I accidentally deleted conversations SMS I need as evidence. Is it possible to get it back? I would like that there is a trash can for this phone. Help, please. Much of the solution. Thank you!

  Hi algie3115,

  Welcome to the BlackBerry support community forums.

  You back up your device data periodically? Because once a data are deleted from the device you cannot return t.

• BlackBerry smartphones "BOLD" - want to delete facebook calendar, can you help me

  I downloaded facebook, then removed that it was going to cost too much, but now I have a calendar of facebook, I want that delete such that it appears as double entries in my own calendar.  I went into options and chose my calendar as the main calendar, but facebook calendar keeps reappearing?  Thanks for your suggestions

  Jomat Hello and welcome on the Blackberry Forums

  Follow this procedure

  If you encounter errors in your calendar on your BlackBerry, and you want to delete the entire database of calendar on your BlackBerry, follow the instructions below. If make sure that you have a good copy of your calendar, as will complete this procedure deletes all THE entries in calendar on your BlackBerry.

  1. open the Desktop Manager on your PC.

  2. open Backup/Restore > advanced.

  3. in Advanced Options, you will see a split pane screen. The left pane, it is what will be saved from your device, and the right is a list of the existing databases.

  3. highlight on the side right your Calendar database, and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

  4. once the backup is complete, click on the Clear button down to wipe and clean all the basis of the calendar.

  5. once it is finished, it will ask if you want to save the backup that you created, say you Yes and check the device to ensure that the calendar has been duly authorized to come out. Now, Resync the necessary contact details and you should be set to go.

• BlackBerry smartphones, I can't download LS chess for bbm

  Last year, I downloaded LS chess game for bbm and a few days back I deleted it. Now I want to download it, but I can't. Its there on the list of games but when I go to him, he didn't give me any option (no relocations, no download). Please help I want back.

  Try clearing the cache App World:

  BlackBerry World 3.0 and 4.0:

  1. Launch the BlackBerry World.
  2. While holding the alt key, type RSTRST.

  Article ID: KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphones, I can't enter Thai language. How can I upgrade and choose the operating system for my BB9900?

  How can I upgrade and choose the operating system for my BB9900? I need thai input but on the site of H3G Italy software download is not all the language version. I don't know from which site to download.

  Hi niranaja

  If your device is running always on OS 7.0 then try 7.1 any Pack OS carrier that also supports Languages.But of Southeast Asia before opening your computer and uninstall any previous packs if installed OS on it. After that, try this:

  1. download and install on your PC a pack OS with any language by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  Then using software office perform your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on changing your Pc folders option to show the hidden files/folders ):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  So please try it and let us know.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones I want to delete the contents of my Contacts

  I have the 9530 and cleaned my contacts on my Mac computer file.  I tried to synchronize using Mac pocket for BB, having data on write the content of my contact with BB but he added data instead of writing.

  How can I delete the contacts in my Contacts file so I can start over with a new synchronization?

  Thank you

  Dunc

  To delete address book check completely following steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select address book.
  5. Click clear.
  6. In the warning window, click OK.