BlackBerry smartphones, I can't access the SMS icon

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• BlackBerry Smartphones how can I combine the SMS Messages of previous backups?

  I have a Blackberry 8900 and I recently spent the storm.  I did the weekly incremental backups, however, did not notice my SMS have deleted every 30 days and I need to restore/recreate everything on my phone for the search.  How can I do this?  I used Dashwire in the past, but it does not support Blackberry.  If I used the feature in the Desktop Manager, it replaces the existing SMS messages.  Is it possible to 'Save' messages without crushing them, or can I use Windows to access the file as an Excel file?  Thanks in advance!

  Unfortunately using the backup and restore feature, the databases on the BlackBerry will just overwrite with the information contained in the backup file. It does not add to data already there.

  There is software called ABC Amber BlackBerry Converter can convert it to a format you can manipulate your computer from the backup file

• BlackBerry smartphones, I can't access the internet.

  I have a Pearl 8130.  When I activated the phone first I was able to access and browse the internet.  For some reason, the icon that I have used to have I clicked to give me access to the internet has disappeared.  I pay for unlimited data usage, so that shouldn't be the problem.  I do not have a link to download ringtones on the media page.  I followed the directions of Blackberry to download ringtones and it is not just a link that says download ringtones.  Any help with these problems would be greatly appreciated.

  Welcme to Frums

  1. from your main screen - press MENU key - and SHOW - make sure that the icon of your browser don't get hidden.

  2. also, check if you have the browser on your applications - go to OPTIONS - ADVANCED OPTIONS - APPLICAtIONS - made scroll down and make sure you have browser in your applications.

  3. If it shows sound, then start lookin' behind other icons to see if can hide there. 4.

  4. try to go to your icon options - advanced search - host routing table - press the menu key and register now.  Then reset your phone in removin battery and place it after 30 seconds - which allows you to restart the phone.

  _________________________________________________________________________________________________

  If I've helped you in anyway, please click on BRAVO in my post.  If your issue is resolved, please click RESOLVED in the post that answers your question.  Thank you!

• BlackBerry Smartphones how can I access media files stored on the device memory?

  I transferred photos/music from my computer on the device in the device memory files. However when I go to my media files, it only shows items that are stored on the media map.

  Where can I access the files that are stored on the device memory? When I connect to the BB Desktop software I can view, but not the device itself, it seems.

  In addition, where can I find the files that I have inadvertently 'hidden' in the photo options?

  Any help is appreciated.

  1. options > media > menu button > Explorer > support memory cards and devices.

  2 see the hidden.

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones not able to access the internet with the new carrier

  I use a curve 9220. I was using the Vodafone network. But just shifted to Airtel. I inserted the sim card in the handset. Signals come very well. But I'm unable to access the internet even though I subscribed to a prepaid internet pack.  The messege is coming like this:

  Navigation via the cellular network is not part of the includedas of your current service plan. To browse the web, you should use the Wi - Fi or contact your service provider to change your service plan.

  When went to Airtel site for mobile internet settings, I had something like this:

  Your handset does not support live Internet settings. Please refer to the table below to configure the settings manually.

  Name of the parameter
  Account name:	Airtel (GPRS)
  User name:
  Password:
  «"" "Home page:»»"»	http://live.airtelworld.com
  Proxy:	Activated / no
  Proxy address and the server:
  Proxy port and the server:
  Data carrier:	GPRS or packet data
  Access point name:	airtelgprs.com
  Authentication type:	Normal
  Use preferred access point	NO.

  Please suggest what to do

  Only with BlackBerry 10 you can navigate without BIS, with old devices don't.

  * Like this post

• BlackBerry smartphones, I can't access my e-mail account on my Bold 9780

  Can you please help me.  I have connected my Bold9780 to my PC and I learned there was an upgrade of the unit and that it would take time.  I turned it off and my computer crashed (power failure). At first everything seemed ok, the upgrade seems to have been successfully installed.

  However, I can't send or receive e-mails now.  I tried to reconcile and all, nothing happens.  If I try to access my email via the settings that I just get a message saying "your camera has a problem connecting to the internet" and I gave RETRY or CANCEL I retried load times without success.  The phone and SMS work very well, but I can't access all the apps either as it is just says 'server not found '.

  Is it possible to come back to my email or I'll have to go back to factory reset.  I'm an ODP and not very technical which makes it the most annoying for me too!

  Kind regards

  Pat PAO

  Hi, Pat.

  Of course, you can retrieve your email service and we will help you with it.  First of all, let's get the service books sent to your phone once again, just in case that's the problem.  From your home screen, go to Options > device > advanced system settings > host Routing Table or Options > Advanced Options > host Routing Table, depending on what operating system your phone is running.  Once on the host Routing Table, press your menu button and select Save now to have the service books sent to your phone.

  Try this and post back with your results.

• BlackBerry smartphones, I can't connect the world app with my paypal account I pur...

  I can not connect on app world with my paypal account, I bought all the programs for my phone. Because I buy the Advanced Call Manager and there are no just active license key through trial program, says "there was a problem of generation of the license key for Advanced Call Manager for Blackberry. Please try again later. If the problem persists, contact the App World Support". Problem is after this message, it disconnects me and I can't access my other purchased programs. I already downloaded and activated the call manager because I activate it through web & not App World. Help

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  http://www.BlackBerry.com/BTSC/KB18646

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

• BlackBerry smartphones received Timestamp error in the SMS Conversations

  Hello. I recently moved to Michigan from California and the parameters of time on my blackberry automatically goes to the Eastern (-5) time. However, whenever I receive an SMS (no), the timestamp for the SMS received into the conversation is 3 hours earlier than the actual time / unit. It is a problem within the conversation; When I return to the main folder of Messages or SMS, the timestamp of the last message received/sent next to the contact's name is correct. Is it possible to fix this outside to do a thorough cleaning? I tried restarting and manually changing the date and time; did not help.

  BlackBerry Bold 9650

  V5.0.0.732

  Verizon Wireless

  Hiya!

  Timestamp is generally assigned when the SMS through your door VLR (visitor location register) on the way to the tower to which you are connected. So, in this case, you can connect to the bad VLR and your provider would have to reset. If you did a battery pull and it did not help. I recommend to call your operator and ask them to re-enter their network. That you attach to the router/VLR closest

  (Edited to explain the abbreviation)

• BlackBerry Smartphones how can I get the bolt thunder wallpaper shown in BlackBerry101 for the storm?

  My Verizon Blackberry 9530 shows the wallpaper loaded by Verizon (a big check) but I want to replace it with the image of a stormy sky and lightning shown in the tutorial 101 for BlackBerry storm.  Can someone please send me this image file or a link to it?

  You can find the photo of lightning on the internet and import it into the memory card in your device. When you sign in you BB on your computer, you should be able to see it as another drive (if you have set up in Mass Storage. Otherwise go to options, memory and select 'Yes' to support mass storage).

  I found the photo here http://www.blackberrystormwallpaper.com/nature-wallpaper/lightning-storm/.

  Once you have imported the image into the memory of your device, disconnect the device from your computer. Go to 'Media', click on images and find the photo. Select it (without clicking), click on the BB button and click on "set as home screen Image".

  DC

• BlackBerry smartphones I can't well the icon of BB cards anywhere, please help

  I've updated my 8900-Curve A5.0.0.592_Wind_Hellas software, and after I did I can't well the icon of BB cards anywhere, not on the home page, not in applications not in the downloads, please help me

  Hi Astra_3072,

  You can reinstall the BlackBerry Maps application by following the steps described in this blog post. http://bbry.lv/hHlOy1

  I hope this helps.

• BlackBerry Smartphones how can I disable the sound whenever I get a facebook comment?

  Hello!  I had no problem at all with this wonderful new Blackberry "BOLD" and have totally enjoyed every minute of usage EXCEPT every time that I get a comment on Facebook, I get a sound notification.  This can be really annoying in the middle of the night!  How can I disable the sound for this? Please help because I do not get a good night's sleep unless I turn off the phone - which is not an option.

  Hi, you could put the phone in bedside mode this will stop all notifications for alerts / sounds in this mode...

  otherwise go to messages > hit menu > scroll to alarm messages > scroll other > select facebook > and make any adjustments to your liking here.

  Thank you

• BlackBerry smartphones, I can't find the icon of e-mail account on my bb torch 9800

  Hi I just got the phone and when I open the installer I can't find the icon accouint email, its makes me crazy cos that's why I had the phone in any case

  When you say that you do not find the "e-mail account" icon do you mean the installation wizard?

  Do you have a Blackberry data Plan rather than just a normal data plan?

• BlackBerry smartphones, I can't get the Blackberry App world on my 9700?

  Im trying to download Blackberry App world but I get an error message saying that my device does not support the software, this is one of the main reasons, I have had a blackberry for all applications no matter who can help please?

  For your info:

  I have unlimited internet with my contract, which is with T-Mobile,

  I tried this download via a Wi - Fi connection and normal mobile internet and get the same message

  Second question.

  Ive also tried to download blackberry maps stright on my phone, it downloaded like a Ribbon named file and said that I had to restart the software complete, but I can't find the software anywhere now after reboot, any ideas anyone

  Thank you

  1 you have THE BlackBerry data Plan of Tmoble, not a generic unlimited internet package.

  2. same deal. For BlackBerry Maps work, you must have THE BlackBerry data Plan.

  You have to, to get the push email RIM works as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry smartphones, I can't clear the log of events completely! Bold 9900

  I don't know why, but I just can't clear the log of events completely. I always stayed with two newspapers which cannot be erased. The two newspapers said: error and mistake. It's only affect the phone, but it's pretty disturbing with two newspapers cannot clear. I had tried to pull battery, resets and it can always be removed. Help, please.! My phone is the Bold 9900. Carrier is Singtel. Operating system to 7.1.0. HELP PLEASE! Thank you!

  Nope.