BlackBerry smartphones, I can't install BB Maps

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• BlackBerry smartphones, I can't install OS 5 for my Blackberry Curve 8520

  I have a Blackberry Curve 8520, with BIS, TIM Brasil.

  Official website of Blackberry, I downloaded the new OS 5. and it does not appear in my Blackberry Desktop Manager in the update list or another list, including the Loader.exe list.

  I all day, with the exception of the blackberry os, which is currently 4.6.1.272

  Please quick help.

  Thank you

  Mario

  You, for sure, your data BB plan active and are able to get the email, etc. ?

  What is necessary for the update to OS 5.0.

  If the operating system that you have downloaded is not specifically for the carrier which is the brand of the device, you will need to install the operating system on the computer and then when you have completed it, delete vendor.xml file located in c:\program files\common search in motion\apploader.

  Then after you remove that, in this same apploader folder, is a file called Loader.exe.  Double click to install the OS on your device.

• BlackBerry Smartphones how can I install app gmail google for

  9320

  Hello and welcome to the community!

  It is my understanding that Google has withdrawn support for the BB of its mobile application platform. For example, you cannot use it more (note that to Google, not the decision of BB).

  Fortunately GMail accounts integrate very well into native management bis email, so you should still be able to use your GMail account on your device 9320.

  Good luck!

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• BlackBerry smartphones, I can't enter Thai language. How can I upgrade and choose the operating system for my BB9900?

  How can I upgrade and choose the operating system for my BB9900? I need thai input but on the site of H3G Italy software download is not all the language version. I don't know from which site to download.

  Hi niranaja

  If your device is running always on OS 7.0 then try 7.1 any Pack OS carrier that also supports Languages.But of Southeast Asia before opening your computer and uninstall any previous packs if installed OS on it. After that, try this:

  1. download and install on your PC a pack OS with any language by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  Then using software office perform your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on changing your Pc folders option to show the hidden files/folders ):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  So please try it and let us know.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones, I can't download LS chess for bbm

  Last year, I downloaded LS chess game for bbm and a few days back I deleted it. Now I want to download it, but I can't. Its there on the list of games but when I go to him, he didn't give me any option (no relocations, no download). Please help I want back.

  Try clearing the cache App World:

  BlackBerry World 3.0 and 4.0:

  1. Launch the BlackBerry World.
  2. While holding the alt key, type RSTRST.

  Article ID: KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

• BlackBerry smartphones, how can I get anti-virus for my BlackBerry 9320 OS: 7.1 software, build software: 1011?

  Is not not aware if I got any AV software on my Smartphone (BlackBerry 9320 OS: 7.1, build software: 1011), I tried a bunch of F-Secure (via Virgin Media) which offers licenses for up to 5 elements, such as a PC, tablets, Smartphones.

  I installed successfully SECURITY F-Secure on my PC. However when I tried to download the software on my Smartphone, of http://mobile.f-secure.com/virgin/ms_virginmedia.apk (provided by SMS from the SECURITY F-Secure Portal) I kept getting the message on my Smartphone. "Unsupported media type: application/zip '.

  The online discussions with F-Secure revealed that they did not have AV software for my Blackberry model. I found it very surprising because it is a common model and F-Secure seems to provide the AV software for almost all other models. But there it is. My question is: how should I do to install AV software on my BlackBerry 9320 OS: 7.1, build software: 1011?

  Try NQ Antivirus - it is Compatible with your device and is free

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphones, I can't connect to my facebook on my blackberry curve

  Hi, I have problems connecting to facebook, it says error code (0)

  Please see this link because it can help you with this problem.

  When you attempt to connect to Facebook to following error message BlackBerry smartphones appears, 'W '....

  Guilbert

  Ron

• BlackBerry smartphones I can't text messange picture messages more.

  I can't get the images by text messange messages more.

  cuse165 wrote:

  I can't get the images by text messange messages more.

  Hello cuse165,

  Please read this article. Cannot receive messages MMS on a BlackBerry smartphone

  Thank you.

  Good luck!

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones I can't update my apps - now they don't work at all

  I don't really use apps on my blackberry but there are two that I use every day, twitter and whatsapp. I don't know if they need to update, but they have simply stopped working all together, it's already happened, but their update seems to fix. Now, I can't go in the app world do this because says that it needs wifi but I don't have it. Is it possible that I can get on the right app world using mobile Internet, because this seems like a stupid idea for people who do not have wifi!

  BlackBerry World does not require a WiFi connection to work.

  Options > device > application management, what AppWorld version you have installed?

  You can delete it.

  Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  The browser on your BlackBerry go to www.blackberry.com/appworld and download/install again.

• How to use gotomypc torch BlackBerry Smartphones. How to install java?

  I just bought a blackberry with ATT as carrier torch. I would like to be able to use the torch to connect to www.gotomypc.com , but it says that java is required when using the web browser. How to install java on the torch so I can use the gotomypc Web site? A link to download would be great. Thanks for any help.

  You can not install the readers of applet Java on the BlackBerry Torch.

  If you want to control your PC from Windows of a torch, you get another protocol of control, such as VNC or RDM.
  for VNC and RDM, you can find apps for your torch on App World.