BlackBerry smartphones I can't update, or remove applications


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Similar Questions

  • BlackBerry smartphones, I can't update my 8310

    According to my State, I'm using version 4.2.2.182 of the software. I've been on the blackberry site, and apparently version 4.5 is available. Now, I tried to update my phone software, and after the update my phone runs the latest version of the software. This is not true, however, and I think that upgrading to 4.5 will eliminate some of the problems with my Blackberry. How can I update my 8310? Thank you very much.

    You change themes. I think that's what you see on your friends.

    And make sure that they have the same exact device... not the 8900 curve - seems similar, but very different.

  • BlackBerry smartphones, I can't update BlackBerry App Word for BlackBerry World

    Hello

    First of all, I'm sorry for my (very) bad English.

    I have just a BlackBerry Bold 9900 opportunity. After I reinstall my device, I can't update from BlackBerry App World.
    After having clicked on the icon, the web browser opens to this address and I have thise message on the web page:

    topical wrote:

    I have this message (in french): "to continue use BlackBerry App World, you need to upgrade your current version." In English, I think it is: "To continue to use BlackBerry App Word, you must upgrade your current version."

    I click on 'Upgrade' and after that, the browser to open this page: http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld with this message: Notification - you tried to access a page of download software which does not exist. Please check the URL and try again.

    Please try this link using your BlackBerry browser.

  • BlackBerry smartphones I can't update my apps - now they don't work at all

    I don't really use apps on my blackberry but there are two that I use every day, twitter and whatsapp. I don't know if they need to update, but they have simply stopped working all together, it's already happened, but their update seems to fix. Now, I can't go in the app world do this because says that it needs wifi but I don't have it. Is it possible that I can get on the right app world using mobile Internet, because this seems like a stupid idea for people who do not have wifi!

    BlackBerry World does not require a WiFi connection to work.

    Options > device > application management, what AppWorld version you have installed?

    You can delete it.

    Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    The browser on your BlackBerry go to www.blackberry.com/appworld and download/install again.

  • BlackBerry smartphones, I can't update my blackberry 9530

    Please help me im a new in blackberry 'Community' and I have a problem with my device update.

    When I click on "Check for updates" its serching and give me a version number

    Like this:

    4.7.0.148

    4.7.0.75

    AND 5.0.0.32 8 and I cannot update to V5.0.0.328 for an unknown reason

    When I chose this version to install this pop-up window:

    ! Therr was a mistake to update your software

    This BlackBerry® Device Software Update includes new features and significant improvements to the solution of BlackBerry® and, as such, is only available for users with a BlackBerry subscription. To learn more about the BlackBerry® service, please visit www.blackberry.com/service.

    Please help me I don't know what to do

    So I had the same problem, but sought and found a way to update my OS without subscription for data (: takes a little, but it works.) http://www.BlackBerryForums.com/General-9500-series-discussion-storm/216084-how-upgrade-BB-out-data-... <-- that="" is="" the="" website="" i="" found="" out="" how="" to="" do="" it="" on="" .="" now="" ,="" the="" blackberry="" os="" can="" be="" downloaded=""> http://vzw.smithmicro.com/blackberry/ Just select your device and other things. You don't have to be a member of verizon, simply use your phone number, it works, you do not download charged. And the BBSAK link does not work, the new link is http://forum.ppcgeeks.com/bb-apps/134190-11-14-10-blackberry-swiss-army-knife-v1-9-a.html.  It could be useful good luck ():

    Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  • BlackBerry smartphones, I can't update my password

    I received a message to update my password, but when I try to tell me that the certificate has expired. I don't know even what it is or what it does. Please help me. How can I restore it so I can continue to receive emails on my phone?

    Somehow the problem solved itself this morning and I was able to update my password. But I really enjoyed the attempts to tide me over. Thank you very much.

  • BlackBerry smartphones, I can't update my phone

    Impossible to upgrade to 5.0

    For the 8520 device (and some others), you must have the BlackBerry BIS plan data on your device to perform the upgrade to OS 5.0.

    I'm sorry.

  • BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

    Hi I have a blackberry curve.

    My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

    Hi and welcome to the Forums!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

    Good luck!

  • I can't download Netflix. I can download/update of other applications.  I checked my limitations and my iOS is updated.  I tap on the little cloud to download, a circle flashes briefly then reappears the cloud with the arrow.  I rebooted and hard r

    I can't download Netflix. I can download/update of other applications.  I checked my limitations and my iOS is updated.  I tap on the little cloud to download, a circle flashes briefly then reappears the cloud with the arrow.  I rebooted and restarted hard.  Netflix working on other Apple devices.

    Try to download to your computer, iTunes then sync it to your device.

  • BlackBerry Smartphones can not add or Remove Applications using the latest Blackberry Desktop Application, 700_b060_multilanguage.

    1. I was running Blackberry Desktop BBM 610_b038_multilanguage.

    2. I installed it yesterday, 700_b060_multilanguage.

    3. I was offered an update of my device software, 5.0.0.975 I did not because I wanted to take a backup first.

    4. after the backup, when I tried to update, he told me that no updates exist.

    5. after that, when I plugged in the set, I saw many new options in the Application section.

    6. There was a lot of languages and applications such as Facebook obnoxious that I didn't.

    7. I can't be able to add/remove languages, AND other Applications.

    8. I select (+) or clear (x) my required applications and click apply.

    9. something seems to happen, and then I'm back to the same page where I was with the same Applications installed that were there at the beginning. Two options that are at the bottom of the section that tells the actions pending poster always two actions that were there in the first place.

    10. What can I do to remove the additional languages and installed applications and install this than anything I really need?

    Thank you.

    PAL

    PS. I can't have a data Plan on this subject for the next two weeks or so my number is in migration to be a pre paid to a post paid connection that offers services of BB.

    sdgardne wrote:

    FYI... we seem to be discussed a set of interrelated issues on multiple threads... Here is a...

    I do not know where to consolidate them all for... According to me, that there are more threads with same interdependent questions...

    This is not useful at all.

    Double and permutation on the same questions just causes frustration users trying to follow different threads and various information.

    So let's abandon this thread.

  • Phone and blackBerry Smartphone installation last firmware update starts

    Info on the device

    Carrier: Bell

    Model: BlackBerry Bold 9780

    OS version: 6... something

    I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

    Apps and free space

    A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

    When you write your question

    How can I get the load to the top of the screen to access my phone?

    My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

    How can I pass the loading screens to access my phone again?

    How do I erase and reload my camera?

    If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

    I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

    Hello and welcome to the community!

    (Credit JSanders)

    There are two methods for recovering for you to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  • BlackBerry smartphones, I can't in my sms and email messages

    It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

    What should I do to stop what is happening?

    Please I need your urgent assistance.

    Thank you very much

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

    Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
    "The file is currently being used"
    If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

    Advanced thanks.

    Hello

    Assure us that first that no other application is using the file.

    Start your Blackberry in safe mode.

    Use the option of the Explorer in the main menu of the media to locate and delete the file.

    (Procedures with pictures are listed below).

    When you are finished with the file, and then restart (battery pull) your device in normal mode.

    Let us know how it goes!

    Thank you

    Bifocals

    How to start a BlackBerry smartphone in safe mode

    Explore the map media and internal memory content

    How to remove files from a BlackBerry smartphone

  • BlackBerry Smartphones video Playlist not updated

    When I delete videos from my press card, the reading on the device list always deleted videos.  How can I update the playlist to reflect only the currently loaded files?  Thank you.

    Hi tour80 and welcome to the community of BlackBerry Support Forums!

    Have you tried to remove and reinsert your card?  If you do not, try this and tell me what happens.

    Thank you!

  • BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

    Hello

    My Blackberry Curve 8520 I just "App Error 523".

    Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

    I wonder if the blue keys inside Blackberry anything on this subject.

    What blue keys inside?

    You'll need a Windows PC. Period.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144
    KB10144 how to force detect the BlackBerry smartphone using the Application Loader

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