BlackBerry Smartphones if it works, don't change it.

Similar Questions

• Email to blackBerry Smartphones has stopped working after a change of provider

  I just changed my mobile (from O2 for BT) operator and I get more emails.  When II enters my email account management, he saysthat he had a problem connecting to the server.  If I have internet connection.  Any ideas?

  When I got back to BT, they said in that my phone did not support their latest system is to say 10 IOS (mine is 7) after talking to them I got around it by connecting to Internet every time - a bit annoying but tolerable for a year so that my contract runsout

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• BlackBerry Smartphones BBM STOPPED WORKING WIFI

  Please, I wonder if someone will have a solution to my problem BBM, I currently use my blackberry on a wiFi connection at home that I have completed my contract with my network provider (virgin). The BBM, applications ( yahoomessenger, Windows Live, AIM, talk) IM, my facebook apps and blackberry world were all works well even with different WiFi. But recently, I am unable to use all the above applications mentioned above all my BBM as I needed it hard to communicate. At first, I thought it was the internet connection at home but I found the browser and two other applications that I work perfectly. I don't know if someone will have an idea of any solution to this problem.

  I'd appreciate any effort to solve this problem.

  frexyy wrote:

  .. as I finished my contract with my network provider (virgin).

  Here, there is your problem.  So that your BlackBerry to access Wi - Fi, it needs some service books, which are like instruction manuals so he can learn to do.  These service books are pushed to your phone via BIS (BlackBerry Internet Service), a fancy name for a monthly data BlackBerry from your operator.  Without these service books, your phone will not access many features Wi - Fi.  Once you have BIS on your account, you can actually turn off your network connection and just use a Wi - Fi connection, but you must have BIS in place initially.

  I hope I've been helpful to you.

• My blackberry Messenger blackBerry smartphones does not work

  My blackberry froze, so I took out the battery and put it in the back after turning on my bbm does not work. I reinstalled the Messenger, software, it still does not work. On my own network, so good so there must be a problem with the phone

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• Email blackBerry Smartphones help w - worked yesterday, not today. I synchronize

  Hello - all was well in the land of Blackberry until today.

  This morning I am not getting any emails on my blackberry via my email work., I can send them.

  Gmail works fine. And my work in Outlook email is sending and reception of the fine.

  Yesterday I loaded the disk on a new computer Office Manager.  Then I synced to update addresses and calendar from Outlook. I have received emails after that and responded.  Not sure if this is related or not.  So today... cannot receive.  I sent one to myself at 1:40 and received, but none before or since.

  Also, I myself sent a new service book.  And while I got that and he said: congratulations... its been 30 minutes and nothing

• BlackBerry Smartphones has key works not

  The A button on my blackberry curve does not work

  It had stoped working before but attaches but this time it did not work for a few months now

  This has caused some of my other keys to become slow to respond, which makes me think it is a software problem as the last time A key stopped working the other keys have been slow and when started it to work they were fine once again

  I tried many handfuls of battery and wipe my blackberry, but nothing worked this time :-(

  Any suggestions?

  Hey ackers21,

  Welcome to the community of BlackBerry Support Forums.

  Given that the wipe does not resolve A key work.  I suggest you contact your network service provider for repair/Exchange options.

• 'Email Setup Wizard' blackBerry smartphones does not work

  Hello

  I hope someone can help.

  I recently changed to a new BlackBerry Bold 9700, but in this case, the e-mail Setup Wizard does not work.

  I can't create or add an email address.

  ---> Setup--> e-mail accounts (I get nothing)

  Thank you

  Ivan

  Thanks for your help and quick responde,

  but I couldn't since I found the information that I followed:

  http://www.BlackBerryForums.com.au/forums/BlackBerry-9700-series-smartphone-discussion/12730-officia...

  now, it works very well!

  Ivan

• Update of the applications of "Apply" blackBerry Smartphones does not work

  I have a Blackberry Storm.  In the desktop software, I select the Application Option.  In the screen of the Application it says that I have to update the kernel.  I select it.  When I press the button 'apply' nothing happens.  When I get the desktop software it tells me that I have not updated all my applications.  Why the 'Apply' does not work?  Desktop Sotware is 6.0.1.18.  I use Windows 7.

  I really don't think worries of Blackberry.  I know not why this Forum exists since Blackberry doesn't seem all repair, place on it.  I don't know that they read all this.  I sent the following to Verizon to convey my feelings ONLY.  Verizon put me right back in the loop of Blackberry Web.  Hope you have better luck.  I'm heading to another provider.

  __________________________________________

  To Verizon:

  First of all, I don't need help. I send you just at this address because I have no idea who to send it to who would care. Last year, I bought a Blackberry Storm at Verizon Wireless and to this day, I hate it.

  I'm just a lonely individual (NOT corporate) and by looking for any kind of help, I determined as soon as they don't care unless it is company.

  I have all the typical problems of the Blackberry plus many other problems. Some problems have been on the Forum and never resolved.

  Here are the problems that continue with my phone:

  -Constantly having to pull the battery to recover memory.

  -Battery requires a draft because of many blockages.

  -Request for changing the settings of Blackberry have nothing change.

  -Alerts such as alarms and applications ringing with no way to silence (all ALERTS OFF).

  -Voice dialing does not recognize name if the contacts name.

  -Applications to the daily updates.

  -office takes forever to connect.

  -office says that it is a necessary kernel update that cannot be selected for the update.

  -No way to search in the calendar.

  -Too little Blackberry allows applications to exist on the device.

  -Phone OS has never had an update to fix anything (that I know).

  -Touch is impossible!

  Again, I DO NOT ask for help. I want someone to know RIM, why I, like many other non-corporate people, will move to the iPhone when my contract on the Blackberry is up this coming June. If RIM maintains this, companies will soon do the same.

• My bb id blackBerry smartphones does not work on my mobile

  My battery drains (he went it automatically) BUT after I loaded and turned on, he asked for BLACKBERRY ID SIGN IN. I entered my username and password but a message "the username and password provided do not match a valid BlackBerry ID". I was shocked coz I know that I entered their right. I entered them again but still the same message appears. I opened my email to the laptop and found that I didn't activate the BlackBerry ID again (by clicking the link provided). I went on another link, and from there I was able to enter the SAME user name and password and they WORKED! I was able to get another link for activation, and I clicked on as well. Now, my blackberry ID is activated.

  I went back to my phone, entered the same user name and password, BUT THE SAME MESSAGE APPEARS. Help! I have more than 3 attempts before it will erase all my data.

  Ok... I see now. I've never really failed with my BB ID, so I don't have the exact experience you had. Maybe they have improved security still further... If you consider personal information attached to a BBID, is probably a good thing indeed!

  ID of BB is really necessary because it combines so many things at you and your BB (AppWorld, BIS, etc.), giving up so it is not really an option.

  The suspicion only I have is this... maybe you have a mix of different characters in your password and maybe were not able to enter properly on the BB keyboard. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  In most circumstances, on your BB, you have the ability to view, clear, the password... that you type your password (you should get a moment where each character is indicated in clear before it turns into a *) or, in certain circumstances, a checkbox to display it. Watch carefully next time and you will see a surprising result. Its possible some modifier key was stuck or something, resulting in an incorrect entry on the BB keyboard.

  Good luck!

• Business services switched from blackBerry Smartphones. emails not working not

  I used a unlocked Blackberry Bold 9900 with Rogers in the Canada.  I am in the United States for 5 months and released an ATT plan with data.  I can access the internet, but I'm not getting my emails.  It is said that the Blackberry Internet Service is not connected.  ATT says I need to speak directly with Blackberry to get connected, but it does not seem that option on the site by phone or Blackberry.  Suggestions please.

  Hello

  ATT not quite answered you completely. Indeed, there is no method to contact you BB directly, however... only through formal escalation of a carrier can talk you (for free) to BB directly. It's him formal support how works and ATT have responded you more completely that they did.

  Change of carriers can be tricky. I would advise you to first talk to Rogers and get them to be sure that they have fully released for your device to BB PIN of their system of BIS to 100000%. After that, then check with ATT to be sure that your specific device model is even compatible with their network for AUTOMATIC HRT delivery and maintenance of your appliance.

  If these two are OK, then they (ATT) should be able to set up a BIS account for you in their system. If they cannot, try to get them to tell you exactly why, but do not let you fob off with the answer they gave so far you (because it is impossible to do anyway). They can certainly look deep into their system to tell you what the problem is... for example, unless Rogers really frees your BB PIN of their system, ATT simply cannot create a BIS account to your device.

  In the worst of the worst, I heard that a conference call between the support of BB (note... NOT support the front line, but rather Support dedicated BB) teams of BOTH carriers can sometimes clear up questions.

  But, all in all, unless there is something weirder going on (for example, your BB PIN declared as lost/stolen and locked so far from any business by creating a BIS account), Rogers should be able to release your BB PIN and ATT must then be able to create a BIS account to your device in their system.

  They shouldn't need any involvement of BB to do all this.

  Good luck and let us know!

• BlackBerry Smartphone WIFI does work ' n

  Hello

  My Blackberry WIFI connection does not work correctly. My girlfriend has the same Blackberry and she isn't having problems. The difference is my pass. She has it with internet Blackberry from Vodafone. I got a pass from another provider with only the calls and text messages.

  I am connected to WIFI, data traffic is enabled, restart doen't work etc etc.

  Because I don't have the Blackberry internet service? WIFI is paid, the phone is paid, so why can I not use it?

  Thanks a lot to adance,.

  Jbtkvd

  You can check if you are using "Hotspot Broser" as default browser?

  That was my problem too when I was still with 8520.

• Instant Messaging for blackBerry Smartphones will not work on wifi

  I got my camera a few months ago. I always have my iphone, it wasn't until last week when I was reminded of I have a blackberry and started using it. Unfortunately, I always have a hard time linking my IM using wifi. This will never work! For example, whenever I try to log-in using my yahoo Messenger, I always get an error message indicating that "Service not allows for this pocket. I think maybe since it is a preinstalled application I should be able to use my IMs (esp. yahoo and google) using the wifi as when you use your iphone or android devices. So is there a problem on my phone because I can't use my IMs using wifi? Also I'm using curve BB 9220. Thank you!

  Hello and welcome to the community!

  BlackBerry <> iPhone or Android

  BlackBerry devices have owners that require subscription to a package of data from your provider, even if you use these services via WiFi. I don't remember if the specific services you mention fall into this category or not, but you need to ring to the top of your service provider and tell them about the exact services that you want to use and then make sure that you subscribe to a package of adequate data from them to enable these services.

  Good luck!

• Icons of messages blackBerry Smartphones does not work

  Hello

  Some of the icons on my blackberry no longer work, blackberry everything freezes and I get an error message after a few minutes. One of these icons is be the e-mail icon, and the other is trip blackberry icon. I have fairly urgent need know when my flight is going exactly, can you help me? I already took the battery several times, but after he re-boots, it's always the same.

  Thank you very much

  P

  Hello

  What was going on just before that this behavior started? A new application? An update? Something else? Think carefully, because the smallest thing could be causal... and cancel whatever it was to see if that clears the problem.

  Otherwise, it is likely that something has corrupted your OS BB, and a clean reload is necessary.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!