BlackBerry Smartphones IM icon (yellow globe) home screen page doesn't GO AWAY
It drives me crazy. I don't have any apps downloaded on my device with the exception of BBM IM. I don't have a message from blackberry in traffic but there is a yellow globe with a '1' beside him, right next to the time stamp on my home screen.
I removed the battery and rebooted my phone. I called customer service of bberry and they are of no use to me.
Someone please tell me what to do!
Hello and welcome to the Forums of Support BlackBerry.com.
A round yellow icon, probably not an Instant Message icon.
Go to your Messages folder > Menu > view folders > and look the WAP PUSH MESSAGES in your folder.
Find message and open it, read it or delete it.
Who help you?
Tags: BlackBerry Smartphones
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