BlackBerry Smartphones Intellisync can't connect to black? Berry "BOLD"

A box of Intellisync error message appears whenever I try to sync with Lotus Notes 6.5 on my PC via USB and the Office Manager. The error message says: "unable to connect to the device.  Please make sure that the device is properly connected and try again.  I am also unable to make a backup or configure synchronization settings.  I tried several things, including the re - install Desktop Manager (v.4.6), get out and re-installing the battery of BB, demotion to a lower version of Desktop Manager (v.4.3), but the problem is not resolved.

The file under C:\Documents and Settings\User\Application PtTrace.log is in Motion\BlackBerry\Intellisync shows the following errors:

Error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137

Error cannot load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610

Fichier.\LNOptions.cpp, line 2043, Msg The Lotus Notes mail, server or location parameters have changed. Update configuration.

What can I do to fix this?  Thank you!

Thanks for the suggestion.  I did a wipe, shortly before I read your post and it now works for me as well.  I share your view that the problem seems to lie with the way the device switch Wizard copies the files.

Tags: BlackBerry Smartphones

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