Photosmart All In One C410: Unable to save the scanned images

I have a Mac with 10.11.1 and a HP c410 printer/Scanner.

I can scan to the computer, but when I try to save in file I get the error message

"Could not save the scanned images.

It is the first time that I scanned because I upgraded to El Capitan, and I see that the scanner instructions have changed.  I can send the page scanned to the printer, but I can't save file so I can send by e-mail.

Hello

What application you scan currently?

Can you save successfully scan using the HP Easy Scan application below?

https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

Tags: HP Printers

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