Photosmart All In One C410: Unable to save the scanned images
I have a Mac with 10.11.1 and a HP c410 printer/Scanner.
I can scan to the computer, but when I try to save in file I get the error message
"Could not save the scanned images.
It is the first time that I scanned because I upgraded to El Capitan, and I see that the scanner instructions have changed. I can send the page scanned to the printer, but I can't save file so I can send by e-mail.
What application you scan currently?
Can you save successfully scan using the HP Easy Scan application below?
Tags: HP Printers
I recently reinstalled my drivers on my IMAC computer to correct some strange characters appearing when printing from Microsoft word via Parallels. The relocation at this time and the time has fixed this problem. My most recent issue is not able to save a scanned document of multi page into a document using an excerpt? In the latest that I had to do was high brightness, scanned documents to be saved and presto, all were saved under one. Now you have to go save each of them at a time. If you have a 5-page document, you need to go through the registration process 5 separate time create several documents, which is a big waste of time. I have also my C6280 DPL 100 size should be a problem, I think. To correct even any help would be greatly appreciated.
Welcome to the HP Forums! I'd love to help you analyze documents several pages in a single file. When you scan, you select PDF as the format scanning? When you select the PDF file, you should see an option to select, save all pages in a single file, or a variant of this option.
If you do not see this, please post a screenshot of you scanning settings for I can visually identify the issue.
I can't wait to hear back on your part. If this resolves the issue, please click Accept as Solution button below so that others can see what has worked for you. Thank you.
I use the HP Scan application and the error message: -.
Could not save the scanned images
appears when you try to save in a folder as a PDF or any other format.
Ironically, if I'm going by sending to the printer and then save to PDF it works!
I checked and I'm using 4.2.2 with El Capitan HP driver software
The application from HP for your printer is not compatible with El Capitan, so the output files incorrectly recorded.
In the Hewlett-Packard folder move HP Scan to the trash and empty it.
Before you install and use the HP Easy Scan application below which should save the files correctly:
have a photosmart C5280 All-in-one I used with a computer that is running windows XP, it worked fine. Bought a new computer running windows 8.1, printer don't print very well at all. It prints the page after page, one or two lines of hyroglifics tile view deleted I canceled the print document to stop using paper. I uninstalled the printer software and reinstalled from website of HP software to run with windows 8.1 still does not work.
I think it made me print again. I had to uninstall the full features software and loaded the driver only. I could not full features software to load completely, then I loaded the driver only and it seems to work okay thanks for the help.
I just installed new HP Toner/Ink on my Photosmart printers (C6180 and 7510). The rewards of HP automated appeared, but said only the new installation of ink on the 7510. However, I can't "connect" for HP Rewards. What should I do? I use a computer laptop 64 bit Windows 7
Welcome to the forums of HP.
I understand that you have a bit of a problem connecting to the rewards program from HP.
I would like to help.
The following link will take you to the HP fair reward to the questions.
In my view, section 10 relates to your situation.
10. what happens if I missed the redemption of my reward after inserting the cartridge?
You can always exchange your reward by enrolling in the rewards program. Simply fill out the form hereand you will be directed to the web page where you can claim your reward.
If you still have questions to reach the site, try using another web browser.
Printer worked OK as connected wireless device.
Had to change router broadband BT (simple job) on PCs and phones simply connected again AP and work.
The PRINTER went into the menu printer > network settings > used the... secure configuration button enabled on the router and the printer advises connection very well and show the maximum signal strength.
Trying to print and it shows disconnected...
Used HP Solution Center - shows disconnected
Used HP print & scan doctor... He concludes printer right way... but don't connect advises there lack of software.
I click to install missing software - it embeds a Panel (it looks like the original install CD) but the justifications not continue with anything so not sure what to do, there is no button fix.,.
I select USB wireless, thought option that can make it work again... taken in a USB first - after about 10 minutes of him do in step 6/8 then advises cannot connect.
It should have been really simple - printer connects to the new WiFi and it should be.
Anyone no matter what suggestions - or is this yet another abduction all the and reinstall.
After hours of fun trying to operate, including the page after the help page
Followed by HP Center diagnoses and the stand-alone HP print & scan doctor - even removed all printers PC... not good.
Software HP saw printer, but told me that he couldn't communicate!
I didn't change the WiFi router... on other WiFi devices, just selected new AP and they worked... HP seem to make life very difficult on WiFi.
I use a MacBook Pro and recently upgraded to OS 10.9 mavericks. Since then, I am unable to save the scans. Wireless printing functions like photocopy. I am able to see the image on the computer, but can not save even though the dialog box allows me to choose where the analysis is saved. HP does not have any software support for this problem.
Here are the drivers - OS X 10.9 Mavericks and HP Photosmart 5520 e-all-in-one software full functionality, download and save a copy on your iMac, then install.
I hope it works for you. Keep me posted.
I have a printer HP photosmart all-in-one C2780
You download the software and drivers for this printer on HP site
When I start the installation of the software from starting the program after that extraction does not work and a message appears saying:
Microsoft Visual C++ Runtime Library
This application has requested the execution to terminate in an unusual way.
For more information, contact the application support tema.
How can I contact the Support team
How can I solve this problem
Knowing that you use antivirus software can help to understand it better, it will be great if you can clarify that.
So, try the following steps in the meantime:
- Click on the Start menu and type %temp%
- Open the listed temp folder, and then open the HP folder that begins with 7z.
- Open the UTIL folder.
- Open the folder of the CCC.
- Double-click on the file Uninstall_L4.bat
A prompt should appear and several unisntallers should run, if only a black window appears, click enter once.
Follow the steps of screen on until the uninstall ask to reboot the PC.
Reboot it and try to reinstall the software.
If it persists, remember to specify accordingly.
I tried to find manuals how to connect my HP Photosmart all-in-One Printer series - B010 to the network in order to get wireless printing, I followed a few articles, but it seems that my problam is that I can't find a way to connect the printer to the wireless network and find wirleslly on the mac. I'm getting hard to do... someone knows how to get there? Thank you very much!
HP Photosmart all-in-One Printer series - B010
MacBook Pro / 10.8.1 (Mountain Lion)
The Photosmart B010 model only offer USB connectivity and does not provide any wired or wireless network connectivity.
You can find the specifications listed below:
Input/output USB port: Rear hi-speed
My Photosmart Premium FAX e-ALL-IN-One c410 series does not receive faxes. It is on the automatic response and the phone rings (with a fax signal), but it does not pick up. Can you help me? I was able to send a fax the other day, but before that was a little more difficult. I ran the test fax several times and he said: it is spent.
Here is a document that will help you check your fax settings and solve your problem. Since you have already performed the fax test, you can go directly to the #2 Solution.
How can I activate the scanner on my HP photosmart all-in - one printer?
How can I activate the scanner on my Photosmart all-in-one printer?
All of a sudden my HP PSC 2410 Photosmart all-in-one printer has started printing very, very, very slowly. If at all. It took almost 30 minutes (1/2 hour) to print only 1 page word document. I am on Windows 7 OS.
Dialogue problems says everything is fine. An attempt to print a test page was even worse. He printed only the top 1/4 of the race and that it was illegible.
I ran CrapCleaner, Norton full scan and I was able to print for about a day before the problem returns.
I also had problems with copy. I noticed that the missing parts were color text or photos. There was no indication that the Tricolor cartridge was low or empty, but I replaced it in any case and VOILA... print is returned to normal and fine everyting.
I would have thought there would be some am indicator when the cartridge is low, but it was not.
I bought a new computer that uses 7 (64 bit) of Windows operating system. I have attached a PSC 2410 Photosmart all-in-one printer. The auto-duplex feature is no longer available, manual duplex printing is available. When this printer was attached to the previous auto-duplex printer unit funtioned perfectly. Only change was to the old unattach & reattach again.
This problem can be resolved or do I use the manual funtion?
The duplexer must be activated as described in the "Vista/Wixndows 7 Duplex Printing Troubleshooting Guide".
I installed my OS from Mac to El Capitan (10,11) 2 days.
Have the camera HP Photosmart all-in-One 7520. The printer driver will only up to Mountain Lion (10.6). The printer works, but the scanner does not work.
I had Geek Squad go through everything on computer, looking for latest info on your site, etc. Conclusion: Need new driver for the scanner compatible with El Capitan.
Is a new driver in preparation? I would like to know as soon as it is available, because I scan a lot of information every week.
Glad to see that you are using the HP forums, this is a great question other customers might wonder about too! I can help you get the required software for your 7520 for use with El Capitan! Once solve us the problem, please state the position which I accept as a Solution to help others find the answer to your question!
This download package contains the complete software solution for Mac OS X El Capitan including all drivers and software needed: file name: HP-inkjet ink-SW-OSX - Mavericks_v12.34.44.dmg
This software has been updated 1 October 2015 and can be found here: software and driver downloads for the Photosmart 7520
Please let me know if this actually solves the problem, or if you need assistance. Thank you.
I am a happy user of HP Photosmart all-in-one printer and for many years never had a problem. I always bought new 862 cartridges and it worked fine. Recently, a friend brought me to Singapore two new series of cartridges, but the owner of the store said this is the new higher capacity cartridges. I said why not? Even better, in fact since the printer is a guzzler of ink!
This is, because I tried to install these new cartridges, I always get the message "Incompatible cartridge" after what, I can't not access the printer.
Can someone help me solve this problem? The cartridges are exactly the same, so I suspect its something to do with the chip? I tried all possible methods such as the re-installation of the cartridges, remove the carriage and re-setup, cleaning the cartridge chip, etc.
Since I'm brought this printer back from China to Europe, I really need to solve this problem otherwise I'm stuck without a printer. These cartridges are not available locally.
I would be grateful any advice! Thank you.
Your printer can use cartridges of 864. Unless you call HP and have them reset the printer to your new country, you live. Only then these cartridges can be used if you can find them on the spot. Call HP.
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