BlackBerry Smartphones mail sends do not all of a sudden

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• BlackBerry smartphones can send but not receive messages

  Yesterday, I removed my bb bb Enterprise Server for which I will receive is no longer my email of the company. I still have my personal e-mail on the bb configuration and can send, but get no messages. Any ideas that I can do to get them?  all my push settings are enabled.

  OK, so who pays for it?

  1. I'll make sure that you have the personal account of BIS activated on your carrier account.
  2. Look at the Options > Security > information. What is in the list? See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link: KB14202 how to remove IT from a BlackBerry smartphone strategy

• Installation of blackBerry Smartphones cannot continue, because not all OS requirements have been met. Please upgrade to 10.6.0 or later.

  Hello

  Recently, I injured my 9700's screen "BOLD" from blackberry to the point where it was cheaper to buy a new one, so I did and that you bought a new blackberry curve 9320. Now I need to sync my old bb "BOLD" for my mac so I can get all my old in my new bb curve information, because without it I have no information because it is stored on my bb bold and I never the saved... but I still get this error message:

  Setup cannot continue, because not all OS requirements have been met. Please upgrade to 10.6.0 or later.

  I don't know where to find this version that I downloaed later on the blackberry site. If not, how can I get my information off my old bb "BOLD" on my mac, then in my new curve bb...

  If someone wonderful can come to my rescue?

  Thanking you in advance

  Yes, OK, now I see your problem... I didn't know that your screen has been damaged at this point.

  You get this message because the current version of the "BB Desktop Manager" software claims a newer MAC OS on your machine!

  Can't upgrade you your Mac OS to the newest? Generally, these improvements are very good markets in the Mac world.

  That would allow you to install the software and then (hopefully) make a backup of your machine (blindly?) and therefore to restore the data on your new device!

  So my advice would be to upgrade your Mac operating system. The other reason to do it, is that previous versions of the software BBDM are very difficult (does not say impossible) to find on the internet.

  Good luck and we keep abreast

• Lost BlackBerry Smartphones Storm 9530 battery charge all of a sudden

  For the last one or two week, my Storm battery is weird. The prosecution suddenly falls of 40-50% on average of a call or while I use the phone for other reasons, say by looking at an email. At the time when this happens, the phone hard resets on its own.  For example, this morning while I was on a call, the battery went from 55% to 10% all of a sudden, and my phone is off. Later in a few hours it dropped 49% after a call of 2 minutes, at 12%. At this point, I did a battery pull, and when my phone started, (fancy) battery log shows an increase of 35% when I offered any.

  I am well aware of battery conservation measures; I have normally away Bluetooth and GPS, I have no battery sucking applications running in the background and so on. I have been using this storm for 2 years now.

  My question is, are these symptoms of my battery life is over and I need to replace it or is it a problem of calibration and can be resolved.

  Any help/tips will be highly appreciated.

  Cycling the battery did not work. Looks like the battery life is over. I replaced a new battery and my phone behaves normally; discharge of 2-3% / hour as planned.

  So if someone knows the symptoms above, please replace your battery.

• BlackBerry Smartphones can send but not receive e-mails

  Hi, I have two e-mail accounts and for once they both worked very well. Recently, I changed the provider for one of them, and therefore I was not able to receive messages for it. I can send without any problem. I contacted fido as well as my e-mail host and the two went as far as possible, they say it's a rim problem now.

  I returned my service books several times my phone and my desktop computer. I have reset my phone several times. I deleted and then added my account several times my phone and my computer. Anyone have any ideas?

  So, I finally this issue is resolved. After 2 calls to fido without success, the second time, they said to call the rim. I called and was told that the technical support is paid. AAARGH. They also said that it was innapropriate for fido have ordered to call me when they have an internal escalation process that would have taken me RIM without cost to me. They offered to contact fido themselves and have someone to work with me. Thanks to the rim (which did not charge me!) Finally, I was put in touch with someone from tech who was willing to work with me and solve this problem once and for all. You know that you have a decent and knowledgeable person on the other end of the line when they ask you what you have already tried instead to go through all the process by heart. Very quickly, it determined that he had a fatal error in the coding of the fido the outgoing server. It has closed and reopened my account and in 15 minutes, I had all this work. Five days to run between three different organizations and in a few minutes work has been set. It shows you just that the real problem is to happen to someone who knows what they are doing. In any case, I'm happy now. And for those who might be fighting the same problem, it might be useful to have your provider bb re - initialize your service. It worked for me.

• BlackBerry Smartphones email sends do not

  I just upgraded to a 8800 a 9700 using the restore function of the desktop application blackberry to download all my settings that seems to have worked. I'm now trying to get my work email, e-mail settings were transferred through in restoring and I can receive emails, but I can't send them? When I try to send an email I press the blackberry key and then send it just brings back me to the e-mail page without giving any type of error and it does not send the email. I was in the advanced settings menu and the fom the looks of things, that it is set up with the correct mail server etc all this worked on my 8800 and was fairly easy to set up but this time it simply doesn't! My webmail client is called Horde and I'm on 02 in the United Kingdom. I have the 9700 smartphone v5.0.0.421 running the 5.1.0.116 platform can anyone help because it is a real problem for me?

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones Can send but not receive sms and emails!

  I had this problem with my previous BB and thought that the software crashed.  Upgrade to a 790 "BOLD" I always have this problem.  I talked to tech support, they say that everything is ok on their side.  I took my phone, the tech at the MTN shop checked, corrected my center number.

  Still NOTHING.  I can send text messages and emails, but cannot receive any.  Those who sent me mails or messages says their phones shows it was delivered.

  Help, please!

  Thank you guru III!  I got a SIM swap, does not and eventually discovered that the firewall was blocking my sms and emails.

• BlackBerry Smartphones BBM sends do not!

  Hi guys,.

  Has got 2 problems to be honest, so I'll start with the most important! Lately, my BBM was not send or receive messages when connected to the internet! It does on wifi and internet from Vodafone UK. It does now while I'm typing this on my "BOLD", which shows it is not that I am not connected to the internet because I am able to load a Web page and use internet requiring apps for example Facebook, MSN and twitter. Whenever I try to send a message, it comes up with the red square with a clock in it and does not send. Also, I don't get any messages, I can see the other person has read because he has this small r above the tick and says is written message, but no message is reflected. The only way to send or receive is to do a full battery, which becomes very annoying pull! Or to make a call :/ is there a solution? I'll add a comment the other problem once this has been resolved! Thank you

  Carrier: Vodafone UK
  Software: 5.0.0.86 2

  You have the latest version of BBM.

  You can backup your BBM contacts. Follow these steps-

  1. go to BBM
  2. Press Menu select Options
  3. Scroll down to backup management
  4. Save a backup of your contact: press the Save button
  5. Choose backup to remote or local files (remote backups are done by e-mail and local backup is done on memory card)
  6. Local press
  7. check automatically save changes to contact
  8. Back up now

• BlackBerry Smartphones mail folders are not displayed on the Blackberry

  I have a Blackberry 8703e and uses the Internet Service Option to connect my Blackberry to my personal email account.  Everything works fine except that none of the folders on my personal email account appear on the Blackberry.

  I tried everything, making sure that the reconciliation wireless is enabled, redownloading the books service, to reconcile BlackBerrys, etc..  I probably spent 5 hours trying to get this to work.

  Another interesting point - to the Blackberry Desktop Manager section "Intellisync", the option to "reconcile the messages" is grayed out so that I can not select even

  I really need some advice on this topic!  Thank you.

  No, it won't work. BIS talks only in your Inbox on your mail server, not Outlook.

• BlackBerry Smartphones SMS sending / is not receiving

  Hello everyone, I am working on a Sprint 8530 on a BES server:

  Software: v5.0.0.654

  Platform: 4.2.0.298

  Work e-mails, MMS works to send and receive internet works, and it can receive SMS messages, it can not just send SMS. I can't understand it, there is no option to reply to the sms, when I send an sms, or when I brought to compose a. I went to Options > SMS text to check the settings, I don't know what they are supposed to be, but they have matched mine (mine is same phone & software, etc.) and mine works. The only difference is at the bottom of the text of SMS on mine it says "turn off auto text: No." and there is no option on the other phone. I'm lost, I did a hard reset, I even updated the profile just for laughs, still no change. I also went to the Options > MMS to check and make sure that there is no setting that rejected the SMS, but I see what I think it might affect.

  Just in case where someone asks, the settings under Options > SMS are:

  Conversational style: bubbles

  Show names: Yes

  Full name: me

  Press to send: Yes

  Data encoding: Ascii

  Priority: normal

  Callback number: (is the # correct for the phone)

  OK, the BES reset fixed it... surprised me, but I guess it should not consider more how invasive BES...

• BlackBerry Smartphones Media Card can not be read question - tried several 'solutions '.

  This morning I look a some photos on my BlackBerry Pearl 8130 (carrier Verizon) and all of a sudden, when trackballing on a thumbnail and trying to open the photo, it just sort of frozen. She would not open the photo.  After a few seconds, the best hypothesis, I would say that 30 or less, it says "Media Card can not be Read. I went to the Options > Media Card and checked all my settings.

  Map of media Support - > on

  Encryption mode - > no

  -> On mass storage support

  Enable Auto-> guest

  I put the MicroSD card in the card and my laptop and he could read all the files correctly. I put on my C: drive and formatted the card in the phone. The BB gave a successful message and again, could not be Read...  I put the card (with the files back on them) in another bead and it reads the card and thin files.

  This happened only once in the past and the infamous battery pull worked. I tried 10 + times now with my phone and still no luck. Whenever I left the battery longer and longer. I am sure that is not the card, and it is not stuck in mass storage Mode, since I've not directly connected the phone to the computer with the cable from the problem.

  It seemed if strange could be viewing of a file on the card and then all of a sudden stop grateful the card. All the copper in the card slot rods are straight and not bent. The card is a SanDisk 1 GB.

  Any help would be appreciated.

  I think you're right. I had two go wrong in mine, unrelated to the BB.

  Please let us know when you get another, and we can go over the options.

  Please solve this thread and open a new one when you get the card.

  Thank you

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• Using blackBerry Smartphones, redirector works does not, the grayed out E-mail settings

  It worked. I had everything set up, and then I can only assume the last weekend when I installed and updated in MS it canceled everything.

  Now when I open the Desktop Manager, my email settings are dimmed, I can't synchronize my messages or calendar. When I click on it, it is said, "the e-mail settings are not available without an online connection to your e-mail system." When I go to sync and try to set it up, there is no Outlook profile to the choice. I've added another user profile in outlook and tried again, but there is still no profile, choose in the menu dropdown.

  Also, when I open the redirector, I get the message. ' Bot can the redirector: connecting to your e-mail system could not be initialized.

  I know that they are both related, there's something I forget. I have gone through the forums and tried several things that seem to be the same, but none have worked. Does anyone have a suggestion?

  I don't know it's important, but I have a "BOLD" and using Outlook 2007.

  OK, I got this problem. The redirector works now, besides I'm able to synchronize my device with Outlook. What I did uninstall Outlook and then reinstall it. Which corrects the problem. Questions in a trouble... wish that I would have thought of this earlier. Thanks to all who tried to help.

  Chris

• BlackBerry Smartphones Rhapsody synchronized music plays do not all of a sudden

  Hi all, I have a storm with Verizon and a Rhapsody to go membership. I have a lot of songs that are synchronized in the phone and all of a sudden this morning it will not play any of them. Everything is normal, it allows me to select a song and it acts as if she will play and freezes. I did 3 shots of physical battery and ran Quickpull once. Nothing seems to help. I've never had this happen. I don't receive any errors or anything the phone is just sitting there.

  Also, I tried to play music from iHeartradio and it works beautifully. I hope someone can help I have listen to this all day.

  Thank you

  I quickly re-synchronization and update track licenses via the pc seems to have solved this problem... Thank you!