BlackBerry Smartphones my BB suddenly stopped to receive messages

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• BlackBerry smartphones I am suddenly unable to receive emails on my Blackberry

  Never had any trouble getting emails on my Blackberry, until it suddenly stopped working a few days ago. ATT & T is my service provider. If I go to the status of the Service on the Blackberry, he said that Blackberry Enterprise Server not connected. Wi - Fi not connected. The SSID is not connected. Type not connected.

  How to do everything plugged and work again?

  I got it fixed. I ended up calling AT & T and they talked me through it. Basically, remove you your current e-mail address to your Blackberry, then add it back with your password again. It was easy and my email returned immediately. Good luck!

• BlackBerry Smartphones is a carrier load to receive message notifications?

  Are there fees to receive message notifications?

  When I receive a new instant message or new email to my personal email account, updates from facebook, I also receive notifications of message that goes into the message folder. Are there fees to receive these notifications of carrier? Are these considered text messages?  I don't have unlimited texting for now. Thank you

  jmseva wrote:
  FYI: I sent an email, IM and facebook messages to my wife and all the notificatains were in the messages folder not the sms/mms folder.

  Good, so that is settled, your are certainly messages, not messages text SMS!

  jmseva wrote:

  The question is, are there fees for notifications/emails I receive in main mail? Or are these messages covered by my data plan? I thank.

  Hard to say, unless I missed it, you have not explained

  1. who is your provider

  2. what data plan you have (data plan, unlimited limited or capped, internet only plan with no e-mail).

  This will help to answer, but better yet, you'd be better off getting this information from your business, if you are interested in the costs of "carrier".

  But if you reply to the above, I bet we can help you to determine if or not you carrier charges.

• BlackBerry Smartphones Facebook and suddenly stopped on my 8830 incoming mail

  Help, I noticed the other day that my facebook app and my incoming email stopped working.  I can send email OK however.  I tried to remove and replace the battery, no luck.  Checked the connections, they seem to be ok.  Where should I go next?

  These steps should work. And do so about 99.9% of the time, unless there is a problem of power outage or data Tower in your immediate vicinity. Call your carrier and you learn.

  I simply suggest that you try again.

• BlackBerry smartphones my internet suddenly stopped working?

  OK, well, it still works on some sites, but on most the websites when I go to them, a box appears that says:

  "HTTP 400 ERROR: bad request.

  The server could not understand the page request, or was not able to process for some reason any. Please try loading a different page. »

  I don't remember my phone doing so until quite recently.

  I checked the Web site on my laptop to make sure that it is a good address, and it is. but for some reason, my blackberry won't go into it.

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, it could be that Web sites have been modified so that they are more well interact with the settings inside your BB browser.  You BB browser has many parameters which can interact better wth different websites. More importantly, I think that how your BB identifies a website seems to make the most difference - starting in the browser, press the BBKey, then select Options. In the "Browser Configuration" screen, there are several options that can be useful. "Browser Identification" option is that who I think made the more than difference more often - on mine, I can have my BB identify Web sites as a BB, IE or FF browser, producing different results in websites coded better for one or other of these browsers.

  Try fiddling around with different settings to find the combination that best meets your needs. Sorry, but there is no 'best' recommendations for the right combination - everyone's needs are unique, requiring a single solution for them... and only they can find since only they need.

  Hope that helps!

• iPhone 6s suddenly stopped to receive emails

  I have 2 email accounts Setup on my iPhone 6 s; 1 POP3 and IMAP 1.

  Had no problem send and receive e-mails from the purchase of phone.

  Phone suddenly stopped to receive all emails, on both accounts. I CAN always send emails from phone without any problem.

  So far, I have (with no chance to solve the problem):

  -reset the settings on the phone network

  -removed/added the two accounts

  -done the hard reset on the phone.

  Any ideas?

  Contact your e-mail provider and ask if they changed the pop3 / imap servers, ports or the authentication method.

• Suddenly stopped to receive emails on MacBook Pro, but continues to receive via iPad and iPhone

  I have a 2015 MacBook Pro retina with OS X Yosemite and email via cableone.net. The laptop suddenly stopped to receive new e-mail messages. I can send emails from her, but not receive. I have not changed my settings. I still get e-mails via my iPhone and iPad. Cableone could not help and said to contact Apple. Anyone know what can cause this and how to fix it? Thank you.

  Can remove you the account and then restart the Mac and then add him back?

• BlackBerry smartphones suddenly stopped to receive emails

  I suddenly stopped receiving my emails from my blackberry torch 9880. I can also not send.

  Ive done some research on the net you and I did power off and also battery traction ive tried to go into the configuration settings and electronic mail but it wont let me check my settings. its really frustrating me now. Can someone help me please!

  Call your provider?

• BlackBerry smartphones I can send, but not receive files via bluetooth

  I had to wipe my curve over the weekend, and before that I did, I transferred files (pictures and ringtones) on my desk.  Now, I can't get back them on the curve!  What I am doing wrong?  Obviously, I have a ton more photos and mp3 files on my computer that did not need to be transferred, but when I click "receive using bluetooth", I don't know how to refer the file to the desktop I want transferred back.  Help!

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. It is on this other device (PC, I guess) you must start sending once you asked the BB to receive.

  Good luck and let us know!

• BlackBerry smartphones I get is no longer all messages on my BB.

  I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

  What do I check/do to come through again?

  Help is greatly appreciated.

  Thank you

  Danny

  doublerrdan wrote:

  I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

  What do I check/do to come through again?

  Help is greatly appreciated.

  Thank you

  Danny

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry smartphones I can't text messange picture messages more.

  I can't get the images by text messange messages more.

  cuse165 wrote:

  I can't get the images by text messange messages more.

  Hello cuse165,

  Please read this article. Cannot receive messages MMS on a BlackBerry smartphone

  Thank you.

  Good luck!

• Key of blackBerry Smartphones advanced ram optimizer-pro license error message

  Hi all

  After the purchase, I received an error message so I did not receive my license key and the application has not been installed.

  How can I get the license key now and install?

  Help please!
  App in question - Ram Optimizer-pro Advanced

  Hello

  If the application was not the AppWorld, then you must seek assistance from the place, you bought the app. But, if the application was purchased through AppWorld, then I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  The purchased app should now display as uninstalled, and you should be able to install it from there.

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  For more information, registration keys, see this KB:

  • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones download a pic of a text message

  On my old Razr, I had no problem see pictures in text messages. Now, it is said that he was unable to get it back? He shows me how the file is large (24 KB) and gives me the opportunity to 'Recover now', but still the fact like 2 minutes and then stops. Surely I can receive messages from pix on this phone right?

  Images in text messages are MMS (Multimedia Message Service). It often requires a book of service from your provider.

  1. options > advanced > host Routing Table > Menu > register.

  2. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

  If still nothing...
  3. return your books to your BIS service provider site.
  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

• BlackBerry smartphones can not connect to Internet / locked message screen

  Hello!!

   

  I have 2 questions that I hope someone can answer.
  

   

  #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.
  

   

  Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?
  

   

  Thanking all in advance for your time and your help.
  

   

  Heidi
  

  #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

  (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?